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Taco Bell

3.5
(376 reviews)

Business Details

8831 E Lansing Rd, Durand, MI
48429, United States
(810) 644-6540

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8831 E Lansing Rd in Durand. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8831 E Lansing Rd, Durand, MI
48429, United States

Hours

Reviews

3.5
376 reviews
5 stars
147
4 stars
84
3 stars
40
2 stars
29
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold items, incorrect orders, and poor preparation.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, many others experienced rudeness and unprofessional behavior.

Operational Issues

Frequent complaints about inconsistent operating hours, long wait times, and issues with mobile orders.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted unsanitary conditions.
  • AS
    Angela Simms
    Feb 8, 2026
    1.0
    Cannot order here at night because I consistently find black hair in my food. (I don’t have black hair) and it’s imbedded in the burritos and quesadillas. Also always missing something, never consistent.
  • AA
    Amy
    Feb 5, 2026
    1.0
    I was trying to prove a point that red sauce and Mexican pizza sauce were 2 different things so I ordered a side of both…I got all red sauce and they did use red sauce for that pizza… I worked for Taco Bell for 6 plus years and I know the difference…they are made different and taste different. Plus I got charged different prices for the red sauce and Mexican pizza sauce but only received red sauce…4 sides of it and no Mexican pizza sauce. UPDATE: TRIED THIS AGAIN AND ONCE AGAIN CHARGED FOR 2 DIFFERANT SAUCES BUT WAS ONLY GIVEN RED SAUCE. PLUS THEY FORGOT SOME ITEMS AND WE WENT BACK AND GOT THEM PLUS THE ISDE OF PIZZA SAUCE. THE CRUNCHWRAP WAS HORRIBLE, ALL THE MEAT WAS IN ONE CLUMP BEANS IN ANOTHER WHICH HAD HARLEY ANY OF EITHER IT WS MOSTLY SHELL
  • FC
    Frances Currie
    Feb 2, 2026
    1.0
    We decided to order from the Taco Bell in Durand, Mi. It’s been a while since we have ordered from here. They are still the worst Taco Bell. The food was not made fresh. I called the location and of course they blamed the DoorDasher who delivered our order. The man who answered the phone was rude, unprofessional, not friendly, as well as a few choice words that I’ll keep to myself. I also called corporate and that rep also blew us off. I’m sure they don’t care, but we won’t return to this location.
  • KM
    Kelly M
    Jan 17, 2026
    1.0
    Mexican pizza tastes like chemicals! Ordered 2 different times and it was not edible. Googled this and others have reported it as bad frying oil. So bad I couldn’t eat it. Never have time to go back so a big waste of money
  • VK
    vicky kellstrom
    Jan 12, 2026
    1.0
    Please tell me why this franchise continuously LOCKS THE DOOR during PRIME LUNCH hours? You are losing a lot of business by refusing to let people visit your business and buy your products. The day management should be replaced with someone who actually wants your business to be profitable.

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