Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Durand Subway® Restaurant at 8592 East Lansing Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported slow service, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews mentioned inconsistent food quality, including stale bread and poorly made sandwiches.
Staffing Problems
Numerous comments highlighted understaffing, with only one employee often working during busy times.
Inconsistent Hours
Customers expressed frustration over unpredictable operating hours and frequent closures.
Positive Employee Interactions
Some customers praised individual employees for their friendliness and good service despite overall issues.
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Bud Lewis
2 days ago
1.0
It took quite a bit of time to get our food which was understandable. The management needs to rethink their priorities as they only had one young lady there working by herself. She did excellent but management should care about her safety. There should be a minimum of two people on staff at all open hours.
SC
Shannon Chapman
Nov 3, 2025
1.0
Ordered online. I have never had such a messy sandwich. It tasted ok but the whole thing was falling apart. The paper soaked & ripped so everything was falling everywhere.
KG
Kenny Greene
Oct 30, 2025
5.0
Fast. Fresh. Friendly. Stopped in for lunch. Great staff! Sandwich was delicious 😋. Highly recommend 💚💯💯
TB
Taslee Bruno
Oct 10, 2025
1.0
Got a salad 2 subs, cookies, chips and drinks from here, didn't receive our drinks had to go back to get them, also didn't receive our cookies or chips but didn't realize until we got home. My salad was terrible they didn't cut up any of the toppings I got a BMT salad with WHOLE pieces of deli meats and cheese and no knives to even cut it myself. Seriously terrible.
PP
PKL
Sep 19, 2025
4.0
It's good when the lobby is actually open so you can go in to order but that's hit and miss.