Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Durand Subway® Restaurant at 8592 East Lansing Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times, understaffing, and poor customer service, with many expressing frustration over being ignored or receiving incorrect orders.
Inconsistent Hours
Many reviews highlighted the inconsistency of operating hours, with customers often finding the location closed during posted hours or unable to place orders.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about stale bread, incorrect orders, and messy sandwiches.
Staff Performance
While some employees received praise for their friendliness and effort, others were criticized for being rude or unprofessional, contributing to a negative customer experience.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
JL
James Lee
Feb 10, 2026
1.0
Apparently hours of operation are a mere suggestion. After trying to order online(said unavailable), I drove to the location to get breakfast at 9:50am. Website states that it opens at 9am M-F. The cling on window sticker states it opens at 9 as well. Tried calling to see if they just forgot to unlock doors but call was unanswered. After seeing other reviews and how low the overall score is I will probably not return.
JK
Jeanette Kisnosky
Jan 10, 2026
1.0
Barely got waited on this evening.was in there a half hour! My ride outside called to see what was going on! Why taking so long because it wasn't busy!Had to ask if they could please check me out just so I could pay! I had to get going! Wasted 7 dollars. Couldn't put spinach leaf on my sub Because the directions said it didn't come with it 😂or mayo ? coughing and farting while making it!?! Had to just throw it away. Didn't even open it. YUCK 🤮 not going back. The other people did not look happy either with the service tonight.😝
BL
Bud Lewis
Nov 22, 2025
1.0
It took quite a bit of time to get our food which was understandable. The management needs to rethink their priorities as they only had one young lady there working by herself. She did excellent but management should care about her safety. There should be a minimum of two people on staff at all open hours.
SC
Shannon Chapman
Nov 3, 2025
1.0
Ordered online. I have never had such a messy sandwich. It tasted ok but the whole thing was falling apart. The paper soaked & ripped so everything was falling everywhere.
KG
Kenny Greene
Oct 30, 2025
5.0
Fast. Fresh. Friendly. Stopped in for lunch. Great staff! Sandwich was delicious 😋. Highly recommend 💚💯💯