Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Durand Subway® Restaurant at 8592 East Lansing Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times, understaffing, and poor customer service, with many expressing frustration over being ignored or receiving incorrect orders.
Food Quality
Several reviews highlighted inconsistent food quality, including stale bread, messy sandwiches, and missing ingredients, leading to dissatisfaction.
Inconsistent Hours
Many customers noted that the restaurant's hours were unreliable, with frequent closures and inconsistent availability of the lobby for dining.
Staff Performance
While some employees received praise for their friendliness and effort, others were criticized for being rude or unprofessional, contributing to a negative customer experience.
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Jeanette Kisnosky
2 days ago
1.0
Barely got waited on this evening.was in there a half hour! My ride outside called to see what was going on! Why taking so long because it wasn't busy!Had to ask if they could please check me out just so I could pay! I had to get going! Wasted 7 dollars. Couldn't put spinach leaf on my sub Because the directions said it didn't come with it 😂or mayo ? coughing and farting while making it!?! Had to just throw it away. Didn't even open it. YUCK 🤮 not going back. The other people did not look happy either with the service tonight.😝
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Bud Lewis
Nov 22, 2025
1.0
It took quite a bit of time to get our food which was understandable. The management needs to rethink their priorities as they only had one young lady there working by herself. She did excellent but management should care about her safety. There should be a minimum of two people on staff at all open hours.
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Shannon Chapman
Nov 3, 2025
1.0
Ordered online. I have never had such a messy sandwich. It tasted ok but the whole thing was falling apart. The paper soaked & ripped so everything was falling everywhere.
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Kenny Greene
Oct 30, 2025
5.0
Fast. Fresh. Friendly. Stopped in for lunch. Great staff! Sandwich was delicious 😋. Highly recommend 💚💯💯
TB
Taslee Bruno
Oct 10, 2025
1.0
Got a salad 2 subs, cookies, chips and drinks from here, didn't receive our drinks had to go back to get them, also didn't receive our cookies or chips but didn't realize until we got home. My salad was terrible they didn't cut up any of the toppings I got a BMT salad with WHOLE pieces of deli meats and cheese and no knives to even cut it myself. Seriously terrible.