McDonald's

3.3
1454 reviews
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Business Details

8760 Lansing Rd, Durand, MI
48429, United States
(989) 288-5985
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8760 Lansing Rd, Durand, MI
48429, United States

Hours

Reviews

3.3
1,434 reviews
5 stars
445
4 stars
277
3 stars
275
2 stars
146
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes, for both drive-thru and counter service.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with many customers expressing frustration over repeated mistakes.

Food Quality

Many reviews highlighted issues with food quality, including cold items, stale fries, and unsanitary conditions.

Staff Attitude

Several customers mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with friendly staff and quick service during busy times.
  • GL
    Glenda Locke
    1 day ago
    1.0
    Worst McDonalds ever!!!! Food is barely warm and every car has to be pulled into a reserved spot to wait for their food and no one is even here!!!! Every time I come here!
  • EC
    Ethan Craven
    2 days ago
    2.0
    Came in and used the kiosk but couldn't pay at the kiosk cause I guess it is broken so had to pay at the register 🙄. Kinda defeats the purpose. Then I was getting ketchup and the dispensers are both empty so I go to the register again and ask for ketchup and tell them that the dispensers are not working and the lady helping goes yeah I think they haven't been working for awhile. There is no out of order sign on them or on the kiosk. And the lady which I think was the manager on duty didn't really seem to care.
  • GR
    Grace Recker
    Dec 31, 2025
    2.0
    Considering im a blonde, finding a long black curly hair in my untouched fries was crazy. Wait wasn't bad, but need to be wearing proper work apparel and hair nets before I would go back.
  • JM
    Jared Moore
    Dec 21, 2025
    1.0
    I would leave a negative star if I could! I have never been treated with such disrespect at a fast food place and I grew up in Flint! Took forever when I was told to pull forward and wait for fresh food. Which is fine if I didn't wait for 30 minutes as people pull out one after another before my food is ever made! When I went in to find out the manager insisted on being rude and argumentative! told me to never come back!
  • DP
    Dee Pelky
    Dec 6, 2025
    1.0
    Won't spend my money at this McDonalds again.
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Frequently Asked Questions About McDonald's

What are the McDonald's opening hours at 8760 Lansing Rd, Durand, MI?

McDonald's at 8760 Lansing Rd, Durand, MI is open daily from 5:00 AM to midnight.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:00 AM to 11:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.