McDonald's

3.3
1447 reviews
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Business Details

8760 Lansing Rd, Durand, MI
48429, United States
(989) 288-5985
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8760 Lansing Rd, Durand, MI
48429, United States

Hours

Reviews

3.3
1,427 reviews
5 stars
443
4 stars
277
3 stars
276
2 stars
144
1 star
287

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Service Speed

Customers consistently report long wait times in both drive-thru and counter service, often exceeding 20 minutes.

Food Quality

Numerous reviews mention cold or poorly prepared food, with specific complaints about stale fries and improperly cooked items.

Staff Attitude

Mixed feedback on staff demeanor, with some customers noting rudeness and lack of professionalism, while a few praised individual employees.

Cleanliness

Reports of unsanitary conditions, including dirty tables and food items found with hair, contributing to a negative dining experience.
  • T
    女右Tukio
    1 day ago
    1.0
    Every time I come here even if it’s a small order like 1 mchicken I have to go into the reserved parking and wait for my food, what ever happen to fast food? I have to wait up to 20+ minutes every time I come here but other locations are just fine.
  • JR
    joel ruwart
    Nov 16, 2025
    1.0
    Went through the drive through and the service was okay, but the food was absolutely stale. I would like my money back but $26.67 lost isn't worth it. Don't eat here.
  • JB
    Jacob Browning
    Nov 5, 2025
    1.0
    If you are going to be going through the drive through, be prepared to wait 10-15+ minutes for your food (even small orders.). I don’t think I’ve ever been to this McDonald’s and not been told to pull ahead and wait, even on not busy days. I ordered a burger and a fry, to no surprise when they delivered it to my parked car, the food was of course cold, “fresh” out of the bag. Of course this wouldn’t be an issue if it was maybe a one time thing over a span of time, but this is a repeated issue, for YEARS! Save your money and eat somewhere else. This location is a joke and does not value your time or money!!!!!
  • TA
    Theron Austin
    Oct 22, 2025
    2.0
    This establishment was in Durand and I ordered the 10 pc meal with 4 coffees and a lg unsweetened tea. When we received our order the fries were cold and we told the young man this then he proceeded to eat the fries
  • TS
    Trisha Smith
    Oct 14, 2025
    1.0
    This mcdonald's is absolutely terrible. Every single time I got there Including today, they mess up my order, forget items, and its cold. Do better!!
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Frequently Asked Questions About McDonald's

What are the McDonald's opening hours at 8760 Lansing Rd, Durand, MI?

McDonald's at 8760 Lansing Rd, Durand, MI is open daily from 5:00 AM to midnight.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:00 AM to 11:45 PM. You can order online at https://mcdonalds.order.online/business/-5579.