Wendy's

3.3
1187 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
549 Tecumseh, Dundee, MI
48131, United States

Hours

Reviews

3.3
1,187 reviews
5 stars
371
4 stars
244
3 stars
179
2 stars
119
1 star
274

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in both the dining area and restrooms, with some customers expressing concern about food safety.

Service Speed

Customers consistently reported extremely slow service, both in the drive-thru and inside, with long wait times leading to frustration.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and poorly prepared food, contributing to a negative dining experience.

Staff Behavior

While some customers praised individual staff members for their friendliness, many others noted a lack of professionalism and poor management.

Food Quality

Feedback on food quality was mixed, with several customers receiving cold or improperly cooked items, leading to disappointment.
  • AD
    AQuil “Q” Dennison
    Jan 4, 2026
    5.0
    May be an any 'ol Wendy's, but this one was fun. Stopped by on New Year's Eve for burgers, and the server was fun and conversational.
  • DR
    Dawn Reinke
    Jan 1, 2026
    1.0
    Food took forever to be prepared. I had hoped that would mean it would be fresh but it definitely wasn’t. Burgers were cold. Nuggets and fries were dried out. Overall terrible meals.
  • HC
    Hunter Cosper
    Dec 18, 2025
    1.0
    The employees don’t wear shoes. On multiple occasions I have came in and seen a bald bigger lady in uniform sitting down feet completely out. No socks at all. This is DISGUSTING. Does no shoes no service not apply to the workers?
  • CT
    Christopher Taylor
    Dec 13, 2025
    2.0
    Was very slow. Also saw food and utensils on floor in kitchen area. The cashier was trying as best as he could. I could not reccomend this Wendy's however.
  • SM
    Sarah Mae
    Dec 9, 2025
    1.0
    We stopped in for 3 burgers and fries 20 minutes before 10pm, and we were sorry to stop by so late, but as they were open for another 20 minutes, we didn’t think it’d be an issue. It was a mistake. We’d ordered plain cheeseburgers but we were given burgers with everything on them, and unfortunately with picky eaters, this made them inedible. The fries were burnt. They’d asked us to pull forward and wait, and we didn’t get our food until 10:10pm. Very disappointed to have spent $30 for it to all be wrong.

Frequently Asked Questions About Wendy's

Is Dundee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Dundee Wendy's location currently open?

Yes, the Dundee Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.