Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported unsanitary conditions, including dirty bathrooms and sticky floors.
Service Speed
Many reviews highlighted extremely slow service, with long wait times for both drive-thru and dine-in orders.
Food Quality
Customers frequently complained about cold, undercooked, or incorrect food orders.
Staff Attitude
While some employees were noted as friendly, others were described as rude or unprofessional.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and lack of requested sauces.
SM
Sarah Merz
Nov 16, 2025
1.0
Probably the worst Wendy's I've ever been to. Waited over 30 minutes in the drive thru after placing a mobile order. There were only 3 cars total in the drive thru including us. We waited about 5 minutes in front of the speaker. Then the worker just said " welcome to Wendy's, I'll be with you when I can". While we waited in front of the window I saw at least 5 different workers. Our food was terrible. The buns to put burgers were hard as rocks, fries cold and unsalted, the nuggets were weirdly squishy.
Will never visit this Wendy's again.
JO
John Osborne
Nov 12, 2025
5.0
Yummy Dave's double deluxe with cheese my favorite and a chocolate frosty for dessert 🍨 Yummy 🤩😀🥳
JV
Jared Veon
Nov 4, 2025
1.0
Sat in line for 30 minutes without it moving. Not sure what the employees were doing but it wasn't taking orders or making food.
There was no one in the dining room either. Ended up ordering from McDonald's across the street and it was ready by the time I pulled up.
AA
A
Oct 29, 2025
1.0
Absolutely slowest Wendy's I've ever been to! arrived at 12:35 and took them until 12:55 to just take my order. Mind you I was dinning inn and only one person was in front of me! 2 people went on break during lunch time, 1 employee walking around inside kitchen phone blaring on speaker as they were talking to family or something. This location needs help! Management needs a change asap. After reading previous reviews I do not think I'm the only one.
AS
Austin Stevens
Oct 26, 2025
1.0
I used to be a regular customer. Last 3 times I've went the nuggets have been horrendously undercooked and rubbery, the first couple times I gave them the benefit of the doubt but this 3rd time I went back and asked for better nuggets, as mine were pure soft rubber. The guy brings up the manager and the manager tells me that's just how the nuggets are now. No refund offered, but don't worry, he offered me more soft rubbery chicken nuggets.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dundee, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dundee, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 529-3867.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dundee Wendy’s serve breakfast?
Yes, this Wendy’s location in Dundee, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Dundee Wendy's location currently open?
Yes, the Dundee Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
What are the drive-thru hours at this Wendy's in Dundee, MI?
The drive-thru is open from 7:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 7:00 AM to midnight Thursday through Saturday.
Does this Wendy's location serve breakfast and what meals are available?
Yes, this Wendy's in Dundee serves breakfast, lunch, and dinner with a variety of options including breakfast combos and classic sandwiches.
Can I order from Wendy's online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for convenient pickup or delivery if available in your area.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's Dundee location?
You can contact their Customer Care team via live chat on their Contact page, call 888-624-8140, or reach the restaurant directly at (734) 529-3867. You may also fill out a customer satisfaction survey online with your receipt details.
Where is Wendy's located and what is the attire?
Wendy's is located at 549 Tecumseh, Dundee, MI 48131. The attire is casual.
What are some nearby places of interest to Wendy's in Dundee?
Nearby places include Taco Bell, Subway, Jimmy John's, McDonald's, Dairy Queen, and Burger King, providing several alternative dining options.
How can nearby transit or parking options help customers get to Wendy's?
Dundee Park & Ride, near Wendy's, offers convenient transportation options, making it easier for customers to visit the restaurant even without personal vehicles.
Are there any services or stores near Wendy's that customers might find useful?
Yes, nearby services include Mike's Garage and Dundee Auto Maintenance Center for automotive needs, and Dundee Party Store for convenience shopping.