Wendy's

3.3
1173 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
549 Tecumseh, Dundee, MI
48131, United States

Hours

Reviews

3.3
1,173 reviews
5 stars
368
4 stars
243
3 stars
177
2 stars
118
1 star
267

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms and sticky floors.

Service Speed

Many reviews highlighted extremely slow service, with long wait times for both drive-thru and dine-in orders.

Food Quality

Customers frequently complained about cold, undercooked, or incorrect food orders.

Staff Attitude

While some employees were noted as friendly, others were described as rude or unprofessional.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and lack of requested sauces.
  • SM
    Sarah Merz
    Nov 16, 2025
    1.0
    Probably the worst Wendy's I've ever been to. Waited over 30 minutes in the drive thru after placing a mobile order. There were only 3 cars total in the drive thru including us. We waited about 5 minutes in front of the speaker. Then the worker just said " welcome to Wendy's, I'll be with you when I can". While we waited in front of the window I saw at least 5 different workers. Our food was terrible. The buns to put burgers were hard as rocks, fries cold and unsalted, the nuggets were weirdly squishy. Will never visit this Wendy's again.
  • JO
    John Osborne
    Nov 12, 2025
    5.0
    Yummy Dave's double deluxe with cheese my favorite and a chocolate frosty for dessert 🍨 Yummy 🤩😀🥳
  • JV
    Jared Veon
    Nov 4, 2025
    1.0
    Sat in line for 30 minutes without it moving. Not sure what the employees were doing but it wasn't taking orders or making food. There was no one in the dining room either. Ended up ordering from McDonald's across the street and it was ready by the time I pulled up.
  • AA
    A
    Oct 29, 2025
    1.0
    Absolutely slowest Wendy's I've ever been to! arrived at 12:35 and took them until 12:55 to just take my order. Mind you I was dinning inn and only one person was in front of me! 2 people went on break during lunch time, 1 employee walking around inside kitchen phone blaring on speaker as they were talking to family or something. This location needs help! Management needs a change asap. After reading previous reviews I do not think I'm the only one.
  • AS
    Austin Stevens
    Oct 26, 2025
    1.0
    I used to be a regular customer. Last 3 times I've went the nuggets have been horrendously undercooked and rubbery, the first couple times I gave them the benefit of the doubt but this 3rd time I went back and asked for better nuggets, as mine were pure soft rubber. The guy brings up the manager and the manager tells me that's just how the nuggets are now. No refund offered, but don't worry, he offered me more soft rubbery chicken nuggets.

Frequently Asked Questions About Wendy's

Is Dundee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.