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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and during order handling.
Cleanliness
Many customers reported unsanitary conditions inside the restaurant, including dirty tables and restrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
While some reviews mentioned good food, many others reported that the food was cold, poorly prepared, or not fresh.
MS
Mike Szegda
3 days ago
1.0
Ordered a kids meal large fry and a mc chicken with no mayo got pulled ahead and wait in the drive thru and wait 20 mins to get my food fried were cold and soggy and mc chicken had mayo on it with ticket on it saying no mayo
WN
Will Norton
Nov 3, 2025
1.0
Truly horrible experience just what you would expect from a Stanton family restaurant
JJ
Jack Lantz jr
Nov 2, 2025
2.0
I was just in the drive thru and inside because of missing food with my order. Get it together McDonald's. retraining your stuff might help.
MW
Mandy Wood
Oct 28, 2025
1.0
Been coming here almost daily for a while…. They often mess up my order and have rude employees, but usually I just move on. Today, I was in the drive thru and had an issue with my card being declined…. The worker was rude, disrespectful, told me they wouldn’t run my card again because they get charged for it each time they do….. at that point I became a bit irritated, as a customer should NEVER be spoken to about such things. The manager finally came over and she proceeded to lean out her drive thru window yelling at me when I drove off. I mean, I don’t expect good food when I eat there, but I damn sure expect good customer service. Can’t believe these are the type of people they have on their leadership team and management staff! I’ve been a customer service professional for over twenty years, and I’ve never been so egregiously offended.
I’ll accept nasty food, but nasty customer service is just poor business. Do better, McDondalds, please- for the sake of your consumers.
DS
Don “Big Sexy” Sexy
Oct 7, 2025
1.0
Nathan, the Night shift manager, brought me my food at the first window. Did not give me a receipt until I asked, and waited for my food for a whopping seven minutes.
I've worked in kitchens, and the old "its close to closing" trope happens, but the anarchist level of resentment I received has invoked me to never eat at any McDonald's again, and to forever discredit anything they serve and employ.
The fact I waited at the first window, and Nathan handed me my food and MADE ME WAIT at the FIRST window and not the serve window makes me resent this even more to the level of management that this corporation approves.
An employee was "wooping", the fries were extremely salted (to the point that there was only salt taste, no fry) BEYOND "golden standard" of their protocols and even to the point I could just taste the malice.
I've eaten here for years. Grew up in the PlayPlace. And for the immaturity of the workers [there was a 40 year old on shift, know how I know? She came to window and didnt give me my receipt too]
This is Franchise owned, and should not reflect the Corporation itself.
Take your money elsewhere.
What are the regular operating hours of McDonald's at 542 Tecumseh St, Dundee?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Dundee?
Delivery is available every day from 6:00 AM to 10:30 PM.
Is the drive-thru open later than the regular dine-in hours?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM, matching the restaurant's closing time.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer any special services for convenient ordering?
Yes, it offers curbside pickup, drive-thru service, mobile ordering, McDelivery, mobile offers, gift cards, and WiFi.
Where can I order delivery from this McDonald's online?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What are some fast food options nearby McDonald's at 542 Tecumseh St?
Nearby fast food options include Jimmy John's, Dairy Queen, Subway, Taco Bell, Wendy's, Burger King, and Tubby's, offering variety for different tastes.
Are there any automotive service centers near this McDonald's?
Yes, Dundee Auto Maintenance Center, Mike's Garage, O'Reilly Auto Parts, Spirit Ford, and Kevin Minney Ford Sales are nearby for automotive repair, parts, and sales.
What nearby places can I visit for accommodation if I'm traveling to Dundee?
American Inn and Suites Dundee and Rawson Place provide nearby accommodation options for travelers.
How can nearby public transportation assist customers visiting McDonald's?
Dundee Park & Ride is close by, offering convenient transportation options that can help customers reach McDonald's easily.