McDonald's

3.4
2064 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
542 Tecumseh St, Dundee, MI
48131, United States

Hours

Reviews

3.4
2,064 reviews
5 stars
668
4 stars
423
3 stars
388
2 stars
179
1 star
406

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and during order handling.

Cleanliness

Many customers reported unsanitary conditions inside the restaurant, including dirty tables and restrooms.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

While some reviews mentioned good food, many others reported that the food was cold, poorly prepared, or not fresh.
  • MS
    Mike Szegda
    3 days ago
    1.0
    Ordered a kids meal large fry and a mc chicken with no mayo got pulled ahead and wait in the drive thru and wait 20 mins to get my food fried were cold and soggy and mc chicken had mayo on it with ticket on it saying no mayo
  • WN
    Will Norton
    Nov 3, 2025
    1.0
    Truly horrible experience just what you would expect from a Stanton family restaurant
  • JJ
    Jack Lantz jr
    Nov 2, 2025
    2.0
    I was just in the drive thru and inside because of missing food with my order. Get it together McDonald's. retraining your stuff might help.
  • MW
    Mandy Wood
    Oct 28, 2025
    1.0
    Been coming here almost daily for a while…. They often mess up my order and have rude employees, but usually I just move on. Today, I was in the drive thru and had an issue with my card being declined…. The worker was rude, disrespectful, told me they wouldn’t run my card again because they get charged for it each time they do….. at that point I became a bit irritated, as a customer should NEVER be spoken to about such things. The manager finally came over and she proceeded to lean out her drive thru window yelling at me when I drove off. I mean, I don’t expect good food when I eat there, but I damn sure expect good customer service. Can’t believe these are the type of people they have on their leadership team and management staff! I’ve been a customer service professional for over twenty years, and I’ve never been so egregiously offended. I’ll accept nasty food, but nasty customer service is just poor business. Do better, McDondalds, please- for the sake of your consumers.
  • DS
    Don “Big Sexy” Sexy
    Oct 7, 2025
    1.0
    Nathan, the Night shift manager, brought me my food at the first window. Did not give me a receipt until I asked, and waited for my food for a whopping seven minutes. I've worked in kitchens, and the old "its close to closing" trope happens, but the anarchist level of resentment I received has invoked me to never eat at any McDonald's again, and to forever discredit anything they serve and employ. The fact I waited at the first window, and Nathan handed me my food and MADE ME WAIT at the FIRST window and not the serve window makes me resent this even more to the level of management that this corporation approves. An employee was "wooping", the fries were extremely salted (to the point that there was only salt taste, no fry) BEYOND "golden standard" of their protocols and even to the point I could just taste the malice. I've eaten here for years. Grew up in the PlayPlace. And for the immaturity of the workers [there was a 40 year old on shift, know how I know? She came to window and didnt give me my receipt too] This is Franchise owned, and should not reflect the Corporation itself. Take your money elsewhere.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 542 Tecumseh St, Dundee?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Dundee?

Delivery is available every day from 6:00 AM to 10:30 PM.