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McDonald's

3.4
(1115 reviews)

Business Details

652 Spruce St, Dowagiac, MI
49047, United States
(269) 782-8700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
652 Spruce St, Dowagiac, MI
49047, United States

Hours

Reviews

3.4
1,115 reviews
5 stars
334
4 stars
231
3 stars
264
2 stars
105
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Staff Attitude

While some staff members were praised for their friendliness, others were noted for being rude or inattentive.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow, despite some instances of quick service.
  • CG
    C G
    6 days ago
    5.0
    Lynn is always so nice and deserves a shout out 5+ stars for you Lynn!!!
  • VW
    valerie warner
    Feb 21, 2026
    5.0
    Only dq we go to in town.
  • DW
    dakota wyble
    Jan 2, 2026
    1.0
    This store needs to work on their communication. Twice this week I've gone to order a hot coffee and waited in line just to be told at the window they can't make hot beverages. Stop asking if I want an iced coffee if I ordered a hot drink. Communicate with your team better or clean/fix your machine. Do better.
  • CC
    Ceejay
    Jan 1, 2026
    1.0
    Y’all need to listen better and stay off ur phone… maybe if u pay attention to detail you wouldn’t have people complaining so much
  • SS
    Sara
    Dec 2, 2025
    1.0
    Ordered the McRib sandwich. It was half in and half out the box it's served in. No pickles, two slivers of onion. 5$ sandwich mind you. Made by people getting paid 2o$ an hour. The frys were all in bottom of the bag and the sandwiches on top of them and the French fry sleave on top of all of that. Its like this over half the time I dine here. Drive thru.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 10:00 PM every day of the week.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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