Arby's

3.9
1363 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
195 Baker Rd, Dexter, MI
48130, United States

Hours

Reviews

3.9
1,363 reviews
5 stars
635
4 stars
326
3 stars
216
2 stars
65
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Food Quality

While some reviews noted great food and fresh ingredients, others reported issues with incorrect orders and food quality.

Speed of Service

Several customers mentioned slow service, particularly during busy times, although some also noted quick service during less busy periods.

Cleanliness

The restaurant was generally described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Operational Issues

Customers expressed frustration with inconsistent hours and service, including being closed earlier than advertised.
  • RC
    Richard Crawford
    3 days ago
    5.0
    I gotta give the employees at this location props on their customer service. Too many fast food employees ((especially around here for some reason)) act like its a hassle to have to do their job and serve the customer food. You guys are always in a good mood/attitude and I just want to say its definitely noticed. Cheers and thank you for not making me feel bad for wanting to order some food. Ive ran into this issue at several other fast food places where people wanna lowkey be in a bad mood and then try taking it out on the customer. ❤️
  • KC
    Kumar Collins
    Nov 11, 2025
    5.0
    Thanks Chad for fantastic customer service
  • BS
    B Smith
    Oct 15, 2025
    1.0
    I came here on a lunch break and only one person was working. My break was half over by the time I received my food since the same guy that was taking orders was also making the food. Ridiculous
  • W1
    wasp 17b
    Oct 14, 2025
    4.0
    Regular Arby's quality, with the best service staff
  • KD
    Kora Dailey
    Oct 2, 2025
    5.0
    Not sure who the man is working at the counter. But he’s full of spunk energy, humor, customer service, and was honestly just a delight Thanks for doing such an outstanding job and making someone’s day better that’s what customer service is all about. I’ve been in the industry for 10+ years.