McDonald's

3.5
1513 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13230 S US 27, Dewitt, MI
48820, United States

Hours

Reviews

3.5
1,513 reviews
5 stars
532
4 stars
341
3 stars
285
2 stars
109
1 star
246

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with multiple customers receiving wrong items or missing food.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted rudeness and lack of acknowledgment from employees.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported dirty bathrooms and unclean dining areas.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.
  • JB
    Jake Bordui
    Nov 14, 2025
    1.0
    The past few months this branch has gone down the tube. I’ve been giving them chance after chance waiting 20minutes for a frappe, to always having to pull forward and wait for food. Now this one takes the cake. Double quarter lber now only come with one freaking patty. This is getting really annoying. When are they going to improve
  • JF
    Jen Findley
    Nov 13, 2025
    5.0
    I've used this mcdondalds a couple of times, just for the drive through though, and haven't had any issues yet. But my recent experience was a very interesting one. I ordered a 4 PC. Crispy chicken Tenders as well as some food for my kids. I know there was someone who HAD to be laughing up a storm when they put my tenders in my box (because on my drive home in the dark, I had to save that one until I could see it in the light, and I laughed)...due to the...shape...of one particular piece of chicken. I see you, mcdonalds worker...I see you!
  • MS
    Mike Spencer
    Nov 1, 2025
    1.0
    I just got the worst cheese burger I have ever received from this McDonald's. The bun was rock hard so I pulled the meat out to just eat that and it was soo dry and they didn't even put ketchup or mustard on it. I don't understand how someone didn't realize how hard the bun was while making the sandwich. What the heck McDonald's.
  • AC
    Aiden Clarkin
    Oct 18, 2025
    1.0
    1hr long wait for drive thru, I’m not sure if they are under new management but not efficient at all and definitely not worth the wait. Might as well go to a different fast food next door or down the road.
  • CB
    Cameron Ball
    Oct 18, 2025
    1.0
    My sick friend wanted a McDonalds sandwich. I just waited in the drive thru line for actually 30 minutes, got up to the window to get my food, the girl working gave us our drink, we waited another 5 minutes or so, and they asked us to go forward, I was going to ask for a refund but she closed the window. Worst McDonalds experience of my life.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Dewitt, MI?

McDonald's in Dewitt, MI is open from 5:00 AM to 11:00 PM on most days, with extended hours until midnight on Thursdays, Fridays, and Saturdays.

What are the delivery service hours for McDonald's in Dewitt, MI?

Delivery is available from 5:15 AM to 10:30 PM on most days, with extended delivery hours until 11:30 PM on Thursdays, Fridays, and Saturdays.