Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Very disappointing experience at the drive-through today. The staff member (a lady) was rude and aggressive when I asked about the $4 Biggie Bag offer, and she wasn’t willing to explain the options. Even at the payment window, her attitude remained unprofessional. On top of that, the food and fries were cold. Definitely needs a lot of improvement in both customer service and food quality.
SG
Stumpy G
Apr 15, 2026
1.0
A man took my order, got it wrong, when I got to the window a lady asked me what I had and I corrected her and she wanted to sit there and argue with me. Said “she was listening I never said any of that” etc. had me pull up for 20 mins I went back around they gave away my food and said they switched to lunch so there’s nothing they can do.
SE
Sara Essenmacher
Apr 7, 2026
1.0
Workers were horrible with bad attitudes. When we pull in and the woman working the drive thru is yelling at the customer, it does not contribute to my experience. Hit the drive thru and got baconator fries and was not given a fork. Ordered 2 drinks and got 0 straws. Was missing a fry. Horrible experience overall and absolutely will not return.
JF
James Fabin
Mar 27, 2026
5.0
For the last year+ this Wendy's has been doing great. They got a new manager, Bri, and she has really helped improve the quality of the food, the accuracy of service, and the overall experience at this location. My co-workers and I used to skip Wendy's as an option until Bri got this location on the right track. Now we stop in almost every week. The burgers are made right, taste great, and the place is really clean. We've been going there so much Bri even recognizes us and always gives us a great big hello.
VA
Vanessa Allen
Mar 21, 2026
3.0
I come through this Wendy's a few times a week always at the same time and usually I don't experience problems however this week I came through on two separate occasions where the Male manager on the breakfast shift has been very rude to me. The first time was because he arrived at the time that they were supposed to be open. And the second time was because he had just arrived and didn't have anything prepared yet. I'm a very understanding person and can understand being late or not having anything ready but you don't have to be rude to your customers to convey your message.
Is the Wendy's at 18430 Ford Rd., Detroit, MI currently open?
Yes! This Wendy's location is open every day from 6:30 AM to 1:00 AM.
What are the drive-through hours at Wendy's Ford And Southfield location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order from various breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. Use the Wendy's app or visit order.wendys.com to place your order and check delivery availability.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 18430 Ford Rd. for questions or feedback?
You can call them directly at (313) 593-4449 or reach out to Wendy's Customer Care team through their Contact page or customer satisfaction survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition info are available at menu.wendys.com or via the Wendy's mobile app. In-restaurant nutrition posters are also accessible upon request.
Are there other restaurants near this Wendy's where I can dine or visit?
Yes, nearby restaurants include Chili’s Grill & Bar, Chillis Grill and Bar Dearborn, Red Robin Gourmet Burgers and Brews, and Grille 39, offering various American and Tex-Mex dining options.
What nearby fitness centers are available around this Wendy's?
Planet Fitness in Dearborn and Total Being Fitness offer gym and active life services nearby, convenient if you want to work out before or after your meal.
Are there any nearby hotels if I plan to stay overnight while visiting this Wendy's?
Yes, Hawthorn Suites by Wyndham Dearborn/Detroit MI and DoubleTree by Hilton Hotel Detroit – Dearborn are nearby hotels for visitors needing accommodation.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: