Roasting Plant Coffee is a coffee shop and roastery located in the heart of Downtown Detroit. Known for its innovative Javabot™ system, the brand brews each cup of coffee custom-made to order. Founded in 2013, Roasting Plant Detroit quickly became a pivotal presence in the city's renaissance, being among the first businesses to set up shop amid bankruptcy. In 2016, the shop was acquired by actor, author, and activist Hill Harper and investor Matty Yohannan, emphasizing their commitment to providing not just excellent coffee but also economic opportunities for Detroit's young residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.