Wendy's

3.6
1258 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14401 W. 7 Mile, Detroit, MI
48235, United States

Hours

Reviews

3.6
1,258 reviews
5 stars
465
4 stars
290
3 stars
251
2 stars
82
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly while others are reported as rude and unhelpful.

Food Quality

Frequent complaints about food being cold, incorrect orders, and lack of freshness.

Cleanliness

Multiple reviews highlight unsanitary conditions both inside and outside the restaurant.

Drive-Thru Issues

Long wait times and operational issues reported in the drive-thru, with some customers unable to place orders.

Mobile Orders

Consistent problems with mobile orders not being ready or handled properly.
  • MH
    MaRiya Harris
    Oct 26, 2025
    1.0
    The workers at night are a hit or miss. The guy who worked drive thru tonight needs serious training. Very rude. I believe he also mimicked me, I didn’t want to cut him off so I stuttered. Sucks to be like that frfr. Terrible customer service. I’m not retreating to this location.
  • LD
    Latanya Davis
    Oct 8, 2025
    5.0
    I love Wendy’s. They are so polite and kind on W 7 Mile. Every time i go, no matter who service you, they are always pleasant. It makes me more adamant to go there just because of the service. Keep up the good work Wendy
  • DD
    dame. dot_2x
    Sep 16, 2025
    1.0
    Worst Wendys in Detroit hands down they gave me all the wrong shit then my drink was drunken out of
  • TG
    Tex Gamboa
    Aug 27, 2025
    4.0
    took a little long but over all pretty good
  • SM
    Stephanie Mosley
    Aug 11, 2025
    1.0
    Waited in the drive thru line and never made it to the window. Not sure what was going on during this morning visit, but many guests (including myself) had to leave because they weren't taking anyones orders

Frequently Asked Questions About Wendy's

Is 7 Mile Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.