Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, old, or incorrectly prepared, leading to dissatisfaction.
Customer Service
Service quality varied significantly; some praised the staff for being friendly, while others experienced rudeness and poor service.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with some describing it as filthy.
Operational Issues
Customers frequently noted problems with the drive-thru service, including long wait times and the inside dining area being closed.
GG
Gene Gordy
Dec 15, 2025
5.0
Food was prepared correct and serve hot I appreciate the morning staff for taking care of me
MM
Ms. Meko
Nov 30, 2025
1.0
My food was old and cold. They would not have served that garbage to their dog,so why give it to me. The quality was a zero. I threw up the old food and then threw it away along with $19. Please if you want good food. Simply go somewhere else.
BW
Byron “BDUB” Williams
Nov 23, 2025
4.0
No comment
SE
Sonia Ellis
Nov 20, 2025
2.0
The food was fast and cold but to full to go back around in the drive through
MH
MaRiya Harris
Oct 26, 2025
1.0
The workers at night are a hit or miss. The guy who worked drive thru tonight needs serious training. Very rude. I believe he also mimicked me, I didn’t want to cut him off so I stuttered. Sucks to be like that frfr. Terrible customer service. I’m not retreating to this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 14401 W. 7 Mile, Detroit?
The drive-through is open Monday to Friday and Sunday from 6:30 AM to 2:00 AM, and on Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 14401 W. 7 Mile serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I order from Wendy's through an app?
Yes, you can order through the Wendy's app available on the Apple App Store or via the quick link provided for mobile ordering.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find menu and pricing information for this Wendy's?
Menu and pricing information are available at order.wendys.com or through the Wendy's mobile app, where you can select this specific location to view prices.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's directly at (313) 864-3577, reach Customer Care via the Wendy's Contact page or phone number 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Subway, KFC, Pizza Hut, and Long John Silver's, providing various choices for dining in the area.
What nearby places might be convenient for transportation or parking when visiting Wendy's?
All Ride Transportation Service offers transportation and airport shuttles nearby. Additionally, several automotive repair and car wash services like Exotic Cars Auto Sales, Auto 360, and Scotty B are close by, useful for vehicle needs.
Are there any beauty or spa services near the Wendy's location?
Yes, beauty and spa services nearby include eyebrowqueendetroit and Xtravagant Hair & Nails, perfect for a visit before or after dining at Wendy's.