Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff are friendly while others are reported as rude and unhelpful.
Food Quality
Frequent complaints about food being cold, incorrect orders, and lack of freshness.
Cleanliness
Multiple reviews highlight unsanitary conditions both inside and outside the restaurant.
Drive-Thru Issues
Long wait times and operational issues reported in the drive-thru, with some customers unable to place orders.
Mobile Orders
Consistent problems with mobile orders not being ready or handled properly.
MH
MaRiya Harris
Oct 26, 2025
1.0
The workers at night are a hit or miss. The guy who worked drive thru tonight needs serious training. Very rude. I believe he also mimicked me, I didn’t want to cut him off so I stuttered. Sucks to be like that frfr. Terrible customer service. I’m not retreating to this location.
LD
Latanya Davis
Oct 8, 2025
5.0
I love Wendy’s. They are so polite and kind on W 7 Mile. Every time i go, no matter who service you, they are always pleasant. It makes me more adamant to go there just because of the service. Keep up the good work Wendy
DD
dame. dot_2x
Sep 16, 2025
1.0
Worst Wendys in Detroit hands down they gave me all the wrong shit then my drink was drunken out of
TG
Tex Gamboa
Aug 27, 2025
4.0
took a little long but over all pretty good
SM
Stephanie Mosley
Aug 11, 2025
1.0
Waited in the drive thru line and never made it to the window. Not sure what was going on during this morning visit, but many guests (including myself) had to leave because they weren't taking anyones orders
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Detroit, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Detroit, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (313) 864-3577.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7 Mile Wendy’s serve breakfast?
Yes, this Wendy’s location in Detroit, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 14401 W. 7 Mile, Detroit?
The drive-through is open Monday to Friday and Sunday from 6:30 AM to 2:00 AM, and on Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 14401 W. 7 Mile serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Can I order from Wendy's through an app?
Yes, you can order through the Wendy's app available on the Apple App Store or via the quick link provided for mobile ordering.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find menu and pricing information for this Wendy's?
Menu and pricing information are available at order.wendys.com or through the Wendy's mobile app, where you can select this specific location to view prices.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's directly at (313) 864-3577, reach Customer Care via the Wendy's Contact page or phone number 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Subway, KFC, Pizza Hut, and Long John Silver's, providing various choices for dining in the area.
What nearby places might be convenient for transportation or parking when visiting Wendy's?
All Ride Transportation Service offers transportation and airport shuttles nearby. Additionally, several automotive repair and car wash services like Exotic Cars Auto Sales, Auto 360, and Scotty B are close by, useful for vehicle needs.
Are there any beauty or spa services near the Wendy's location?
Yes, beauty and spa services nearby include eyebrowqueendetroit and Xtravagant Hair & Nails, perfect for a visit before or after dining at Wendy's.