Wendy's

3.1
678 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14001 Livernois, Detroit, MI
48238, United States

Hours

Reviews

3.1
678 reviews
5 stars
182
4 stars
133
3 stars
110
2 stars
65
1 star
188

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, old, or improperly prepared food, including issues with freshness and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganization at the drive-thru.

Cleanliness

Several customers noted unsanitary conditions inside the restaurant, including dirty surfaces and unkempt areas.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.
  • CC
    Chopped Chuzz
    Dec 21, 2025
    1.0
    Worse Wendy's ever my bread was molded
  • NM
    Nigel Murphy
    Dec 19, 2025
    5.0
    Got some good takeout
  • AS
    april starks
    Dec 6, 2025
    1.0
    They gave me two spicy chicken not all way cooked and I'm pregnant then was rude when I try to ask questions they kept closing the window the manger with the blue shirt on pop smoke braid and the girl with the black and red braid in drive thru and this the second time they need to be shut down I'll never come here again
  • DA
    Dymond A
    Nov 6, 2025
    1.0
    I told myself I wouldn’t come to this location again after the continued horrible food and service provided in the past. I went there this particular morning for breakfast. They had no seasoned potatoes and they don’t have any in the store so they asked if I wanted regular fries. Then they tell me they’re out of iced tea and Dr.Pepper. So I settled for a sprite which was not good at all. If they would’ve told me I had to substitute anything else, I would’ve canceled my order. When I got my food, I could tell nothing was made fresh, the fries tasted hard and old and reheated. My sausage egg muffin sandwich tasted like it had been sitting under a warmer too long, the egg was over cooked and the sausage tasted spicy which I didn’t order that way and not to mention the drink tasting horrible. This was the very last time I order anything from this location. Y’all have to do better. You’re too busy trying to rush out order but not considering the quality of the food and also the last time I ordered lunch, the staff was horrible, playing around too much, cursing behind the counter in front of kids and older people and arguing with each other. I wouldn’t dare want my food made by that environment at all which is why it took me a while to come back and this is most definitely the last time I will ever go to this location.
  • TW
    toyika walker
    Oct 17, 2025
    4.0
    Never get the order right, they talk to other people as you're putting in your order and if they don't have something they don't let you know, they just give you the order at the window then tell you, if you check your bag

Frequently Asked Questions About Wendy's

Is 14001 Livernois Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at Wendy's located at 14001 Livernois, Detroit?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight (12:00 AM).