Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, with some expressing disappointment in the freshness and preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty interiors and food preparation areas.
Efficiency
Customers frequently noted slow service and long wait times, even when few cars were present.
JD
Jack Day
Feb 24, 2026
1.0
I’m very disappointed with my recent visit to Wendy’s. The cashier didn’t give me my receipt and wasn’t helpful when I asked about it. On top of that, I had to wait about 15 minutes just for a single sandwich, which is unacceptable for a fast-food restaurant. The lack of customer service made the experience even worse — no apology or update while I was waiting.
I’ve always liked Wendy’s food, but this visit really fell short in terms of service and efficiency. I hope management addresses these issues so future customers don’t have the same experience.
CC
Chopped Chuzz
Dec 21, 2025
1.0
Worse Wendy's ever my bread was molded
NM
Nigel Murphy
Dec 19, 2025
5.0
Got some good takeout
AS
april starks
Dec 6, 2025
1.0
They gave me two spicy chicken not all way cooked and I'm pregnant then was rude when I try to ask questions they kept closing the window the manger with the blue shirt on pop smoke braid and the girl with the black and red braid in drive thru and this the second time they need to be shut down I'll never come here again
DA
Dymond A
Nov 6, 2025
1.0
I told myself I wouldn’t come to this location again after the continued horrible food and service provided in the past. I went there this particular morning for breakfast. They had no seasoned potatoes and they don’t have any in the store so they asked if I wanted regular fries. Then they tell me they’re out of iced tea and Dr.Pepper. So I settled for a sprite which was not good at all. If they would’ve told me I had to substitute anything else, I would’ve canceled my order. When I got my food, I could tell nothing was made fresh, the fries tasted hard and old and reheated. My sausage egg muffin sandwich tasted like it had been sitting under a warmer too long, the egg was over cooked and the sausage tasted spicy which I didn’t order that way and not to mention the drink tasting horrible. This was the very last time I order anything from this location. Y’all have to do better. You’re too busy trying to rush out order but not considering the quality of the food and also the last time I ordered lunch, the staff was horrible, playing around too much, cursing behind the counter in front of kids and older people and arguing with each other. I wouldn’t dare want my food made by that environment at all which is why it took me a while to come back and this is most definitely the last time I will ever go to this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at Wendy's located at 14001 Livernois, Detroit?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight (12:00 AM).
Does the Wendy's at 14001 Livernois offer dine-in and takeout?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Is breakfast served at the Wendy's on Livernois in Detroit?
Yes, breakfast is served. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides through the app or website.
How can I place an order online for Wendy's at 14001 Livernois?
You can order online using the Wendy's mobile app or by visiting https://order.wendys.com and selecting this location.
What payment options are accepted at the Wendy's located at 14001 Livernois?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant on a nutrition poster. Crew members can assist you as well.
Is the Wendy's at 14001 Livernois currently hiring?
To check for job openings at this location, visit the Wendy's Careers page and search for opportunities in Detroit, MI.
Which nearby fast food restaurants are located close to Wendy's at 14001 Livernois?
Nearby fast food options include Taco Bell and Popeyes® Louisiana Kitchen, both within easy reach for customers seeking varied dining choices.
What nearby financial services can customers access near Wendy's at 14001 Livernois?
Customers can find several financial service locations nearby, including Bank of America, Bank of America ATM, Western Union, LibertyX Bitcoin ATM, and Check 'n Go.
Are there any nearby convenience stores or retail shops near Wendy's at 14001 Livernois that customers might visit?
Yes, Rite Aid convenience store and Total Wireless mobile phone store are located close by, providing customers additional shopping options before or after their visit to Wendy's.
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