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Wendy's

3.1
(683 reviews)

Business Details

14001 Livernois, Detroit, MI
48238, United States
(313) 935-6271

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14001 Livernois, Detroit, MI
48238, United States

Hours

Reviews

3.1
683 reviews
5 stars
183
4 stars
133
3 stars
110
2 stars
65
1 star
192

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, with some expressing disappointment in the freshness and preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty interiors and food preparation areas.

Efficiency

Customers frequently noted slow service and long wait times, even when few cars were present.
  • JD
    Jack Day
    Feb 24, 2026
    1.0
    I’m very disappointed with my recent visit to Wendy’s. The cashier didn’t give me my receipt and wasn’t helpful when I asked about it. On top of that, I had to wait about 15 minutes just for a single sandwich, which is unacceptable for a fast-food restaurant. The lack of customer service made the experience even worse — no apology or update while I was waiting. I’ve always liked Wendy’s food, but this visit really fell short in terms of service and efficiency. I hope management addresses these issues so future customers don’t have the same experience.
  • CC
    Chopped Chuzz
    Dec 21, 2025
    1.0
    Worse Wendy's ever my bread was molded
  • NM
    Nigel Murphy
    Dec 19, 2025
    5.0
    Got some good takeout
  • AS
    april starks
    Dec 6, 2025
    1.0
    They gave me two spicy chicken not all way cooked and I'm pregnant then was rude when I try to ask questions they kept closing the window the manger with the blue shirt on pop smoke braid and the girl with the black and red braid in drive thru and this the second time they need to be shut down I'll never come here again
  • DA
    Dymond A
    Nov 6, 2025
    1.0
    I told myself I wouldn’t come to this location again after the continued horrible food and service provided in the past. I went there this particular morning for breakfast. They had no seasoned potatoes and they don’t have any in the store so they asked if I wanted regular fries. Then they tell me they’re out of iced tea and Dr.Pepper. So I settled for a sprite which was not good at all. If they would’ve told me I had to substitute anything else, I would’ve canceled my order. When I got my food, I could tell nothing was made fresh, the fries tasted hard and old and reheated. My sausage egg muffin sandwich tasted like it had been sitting under a warmer too long, the egg was over cooked and the sausage tasted spicy which I didn’t order that way and not to mention the drink tasting horrible. This was the very last time I order anything from this location. Y’all have to do better. You’re too busy trying to rush out order but not considering the quality of the food and also the last time I ordered lunch, the staff was horrible, playing around too much, cursing behind the counter in front of kids and older people and arguing with each other. I wouldn’t dare want my food made by that environment at all which is why it took me a while to come back and this is most definitely the last time I will ever go to this location.

Frequently Asked Questions About Wendy's

Is 14001 Livernois Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at Wendy's located at 14001 Livernois, Detroit?

The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight (12:00 AM).

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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