Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,143 reviews
5 stars
360
4 stars
211
3 stars
189
2 stars
121
1 star
262
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and disrespectful behavior.
Speed of Service
Numerous reviews mentioned extremely long wait times, with some customers waiting over 30 minutes for their orders.
Food Quality
Many customers complained about receiving cold or old food, incorrect orders, and missing items, indicating a lack of consistency in food preparation.
Drive-Thru Issues
The drive-thru experience was often described as confusing and poorly managed, with complaints about the layout and inefficiencies.
Lobby Accessibility
Customers expressed frustration over the lobby being closed during operating hours, limiting access for those without vehicles.
- LWLamont WilliamsDec 16, 20252.0Well honestly they take to long to get your orders out I've sat in line so long that I've dosed off woke up and still wasn't at the window the food be sloppy and sometimes old and customer service is not exceptional at all we need to stop the kids from fixing our food cause they running places like this in the ground we grew up eating now our kids won't experience the pleasure of great fast food like in the 90s
- SGSafonya GurleyDec 7, 20255.0Milkshake are gr8
- GDGarry DooleyNov 15, 20252.0Rude slow uninviting
- BKBriana KonwerskiOct 28, 20251.0No bathrooms lobby’s always locked
- DHDavid HallOct 2, 20254.0Typical visit to Wendy's. First time in a few years. Surprised by the cost of the menu items
Frequently Asked Questions About Wendy's
Is 7850 Gratiot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 7850 Gratiot in Detroit currently open?
Yes, the Wendy's at 7850 Gratiot in Detroit is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 7850 Gratiot?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's menu website, mobile app, and in-restaurant via posters.
Does this Wendy's location have a drive-thru and dining options?
Yes, it offers drive-thru, dine-in, and delivery services where available.
What nearby places can visitors check out before or after visiting Wendy's at 7850 Gratiot?
Visitors can explore Foodtown grocery store, Van Dyke Center hotel, and VYBE HOUSE arts and entertainment venue nearby.
Are there convenient services near Wendy's 7850 Gratiot for customers needing financial help?
Yes, nearby services include City Wide Tax Services, Western Union, and Charter One Bank for financial needs.
Is there a gas station or car wash near Wendy's 7850 Gratiot for customers on the go?
Yes, Sunoco Gas Station, Citgo, Marathon Gas Station, and Newer Phase Hand Car Wash are located close by.