Brand Certified
Wendy's
3.2(1147 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
7850 Gratiot, Detroit, MI
48213, United States
Certified by Wendy's • Mar 01, 2026
(313) 921-1772
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/detroit/7850-gratiot
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.2
1,147 reviews
5 stars
362
4 stars
211
3 stars
189
2 stars
121
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rudeness and unprofessional behavior from staff.
Food Quality
Customers frequently complained about cold, stale, or incorrect food orders, with some noting that the fries were often not fresh.
Long Wait Times
Many customers experienced excessively long wait times in the drive-thru, with some stating they waited over 30 minutes for their orders.
Lobby Access
The lobby was often reported as closed, limiting access for customers who prefer to order inside.
Inconsistent Experience
While some customers praised the food and service, the overall experience varied greatly, with many expressing dissatisfaction.
- GMGameshow Channel Anthony MartinFeb 3, 20265.0Nice people. Great service Keep up the good work.
- TLTanisha LoweJan 24, 20261.0The customer service was extremely poor , I went through the drive thru and I was greeted very rudely and was rushed with my order. When I pulled up to the window i was greeted rudely AGAIN ?!? an employee with a blue shirt who claimed he was the manager took my money and pull me back didn’t give me my change till I pulled up again and rushed me to get out the window , please hire better workers. On to the food my burgers were good , but my fries were stale and my nuggets were soggy and my fries had NO SALT!!! What type of Fast food place has no salt??? I asked for light ice in my drink and I got a cup full of it, this is honestly R-I-D-I-C-U-L-O-U-S.
- LWLamont WilliamsDec 16, 20252.0Well honestly they take to long to get your orders out I've sat in line so long that I've dosed off woke up and still wasn't at the window the food be sloppy and sometimes old and customer service is not exceptional at all we need to stop the kids from fixing our food cause they running places like this in the ground we grew up eating now our kids won't experience the pleasure of great fast food like in the 90s
- SGSafonya GurleyDec 7, 20255.0Milkshake are gr8
- GDGarry DooleyNov 15, 20252.0Rude slow uninviting
Frequently Asked Questions About Wendy's
Is 7850 Gratiot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 7850 Gratiot in Detroit currently open?
Yes, the Wendy's at 7850 Gratiot in Detroit is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 7850 Gratiot?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's menu website, mobile app, and in-restaurant via posters.
Does this Wendy's location have a drive-thru and dining options?
Yes, it offers drive-thru, dine-in, and delivery services where available.
What nearby places can visitors check out before or after visiting Wendy's at 7850 Gratiot?
Visitors can explore Foodtown grocery store, Van Dyke Center hotel, and VYBE HOUSE arts and entertainment venue nearby.
Are there convenient services near Wendy's 7850 Gratiot for customers needing financial help?
Yes, nearby services include City Wide Tax Services, Western Union, and Charter One Bank for financial needs.
Is there a gas station or car wash near Wendy's 7850 Gratiot for customers on the go?
Yes, Sunoco Gas Station, Citgo, Marathon Gas Station, and Newer Phase Hand Car Wash are located close by.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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