Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,136 reviews
5 stars
355
4 stars
211
3 stars
189
2 stars
119
1 star
262
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Food Quality
Several reviews mentioned cold or old food, with complaints about incorrect orders and missing items.
Wait Times
Customers frequently noted excessive wait times, particularly in the drive-thru, with some waiting over 30 minutes.
Drive-Thru Issues
The drive-thru setup was criticized for being confusing and inefficient, contributing to long wait times.
Staffing Problems
Multiple reviews indicated that the location is often understaffed, affecting service quality and speed.
- GDGarry DooleyNov 15, 20252.0Rude slow uninviting
- BKBriana KonwerskiOct 28, 20251.0No bathrooms lobby’s always locked
- DHDavid HallOct 2, 20254.0Typical visit to Wendy's. First time in a few years. Surprised by the cost of the menu items
- MYMonica YhonkeAug 14, 20255.0Very good customer service of very respectable. Two thumbs up 👍 great places to stop and eat 👍
- DZDustin ZackAug 8, 20251.0This was the second time I was there and a reminder will never go back. You guys always cry and wonder why you can't make it out though"hood" though well, I wonder why you got the easiest job in the world and you can't even do that right? It's Wendy's you guys literally are the rudest people I've ever met the way you treat people. I'm surprised you guys have any business and 20 minutes for two cars to go through. Your drive-thru is a bit ridiculous. Get it together. You guys. This joint will get shut down in no time if not
Frequently Asked Questions About Wendy's
Is 7850 Gratiot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Detroit, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Detroit, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (313) 921-1772.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7850 Gratiot Wendy’s serve breakfast?
Yes, this Wendy’s location in Detroit, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 7850 Gratiot in Detroit currently open?
Yes, the Wendy's at 7850 Gratiot in Detroit is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 7850 Gratiot?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's menu website, mobile app, and in-restaurant via posters.
Does this Wendy's location have a drive-thru and dining options?
Yes, it offers drive-thru, dine-in, and delivery services where available.
What nearby places can visitors check out before or after visiting Wendy's at 7850 Gratiot?
Visitors can explore Foodtown grocery store, Van Dyke Center hotel, and VYBE HOUSE arts and entertainment venue nearby.
Are there convenient services near Wendy's 7850 Gratiot for customers needing financial help?
Yes, nearby services include City Wide Tax Services, Western Union, and Charter One Bank for financial needs.
Is there a gas station or car wash near Wendy's 7850 Gratiot for customers on the go?
Yes, Sunoco Gas Station, Citgo, Marathon Gas Station, and Newer Phase Hand Car Wash are located close by.