Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or stale food, with several instances of incorrect or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with some customers praising individual employees while others reported negative interactions.
SH
S Habibi
6 days ago
1.0
bathroom was filthy
AD
Angela Dove
Feb 18, 2026
5.0
Hot, fresh and fast
EE
emily
Feb 15, 2026
5.0
they did me right on my cheese fries 😎
EM
Ed Martindale
Feb 9, 2026
5.0
Hot and fast, love it!
NN
Natasha
Jan 16, 2026
1.0
The lady they have working in the window today as of Jan 16th around 3pm is very rushy I asked her to scan a coupon for the free " any size fry with a $5 + purchase" she scanned the app but ddnt check if worked or not and gave me my food and receipt as if it did and when I told her it didn't take the fries off she handed me $3 in cash to get me out of the window. What type of service is that instead of trying to see how to make the coupon work or telling me that it ddnt work. Not to mention when I was ordering she told me to pull around the second I finished talking and I wasn't done ordering.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 18430 Ford Rd., Detroit, MI currently open?
Yes! This Wendy's location is open every day from 6:30 AM to 1:00 AM.
What are the drive-through hours at Wendy's Ford And Southfield location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order from various breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. Use the Wendy's app or visit order.wendys.com to place your order and check delivery availability.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 18430 Ford Rd. for questions or feedback?
You can call them directly at (313) 593-4449 or reach out to Wendy's Customer Care team through their Contact page or customer satisfaction survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition info are available at menu.wendys.com or via the Wendy's mobile app. In-restaurant nutrition posters are also accessible upon request.
Are there other restaurants near this Wendy's where I can dine or visit?
Yes, nearby restaurants include Chili’s Grill & Bar, Chillis Grill and Bar Dearborn, Red Robin Gourmet Burgers and Brews, and Grille 39, offering various American and Tex-Mex dining options.
What nearby fitness centers are available around this Wendy's?
Planet Fitness in Dearborn and Total Being Fitness offer gym and active life services nearby, convenient if you want to work out before or after your meal.
Are there any nearby hotels if I plan to stay overnight while visiting this Wendy's?
Yes, Hawthorn Suites by Wyndham Dearborn/Detroit MI and DoubleTree by Hilton Hotel Detroit – Dearborn are nearby hotels for visitors needing accommodation.
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