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Wendy's

3.0
(2096 reviews)

Business Details

18430 Ford Rd., Detroit, MI
48228, United States
(313) 593-4449

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18430 Ford Rd., Detroit, MI
48228, United States

Hours

Reviews

3.0
2,096 reviews
5 stars
540
4 stars
409
3 stars
338
2 stars
219
1 star
590

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or stale food, with several instances of incorrect or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with some customers praising individual employees while others reported negative interactions.
  • SH
    S Habibi
    6 days ago
    1.0
    bathroom was filthy
  • AD
    Angela Dove
    Feb 18, 2026
    5.0
    Hot, fresh and fast
  • EE
    emily
    Feb 15, 2026
    5.0
    they did me right on my cheese fries 😎
  • EM
    Ed Martindale
    Feb 9, 2026
    5.0
    Hot and fast, love it!
  • NN
    Natasha
    Jan 16, 2026
    1.0
    The lady they have working in the window today as of Jan 16th around 3pm is very rushy I asked her to scan a coupon for the free " any size fry with a $5 + purchase" she scanned the app but ddnt check if worked or not and gave me my food and receipt as if it did and when I told her it didn't take the fries off she handed me $3 in cash to get me out of the window. What type of service is that instead of trying to see how to make the coupon work or telling me that it ddnt work. Not to mention when I was ordering she told me to pull around the second I finished talking and I wasn't done ordering.

Frequently Asked Questions About Wendy's

Is Ford And Southfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 18430 Ford Rd., Detroit, MI currently open?

Yes! This Wendy's location is open every day from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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