Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including long wait times, unprofessional staff, and issues with order accuracy.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
Staff Attitude
There were mixed reviews regarding staff attitude, with some praising individual employees while others reported rudeness and lack of professionalism.
MG
Monty Gatson
Jan 3, 2026
2.0
This place is usually the best of the best. Not , I got the usual big bacon classic. It wasn't big and had no bacon. The fries were hot, but not fresh. It's like they were re-fried. Now no one picks up the phone!
ER
Erica Rich
Dec 30, 2025
1.0
They gave me a old hard chicken sandwich and a hot pop with no ice smh
EC
Evan Campbell
Nov 5, 2025
4.0
Great service and good food. Clean inside the dining area. The bathroom was out of order so I marked down due to that.
TV
Thorough Visuals
Oct 9, 2025
1.0
They stopped serving food to do a shift change at 6 in the evening. Didn’t even say nothing on the drive thru speaker
RA
Rodney Alford
Oct 9, 2025
1.0
The morning crew the worst they don't care how they make your food very disappointed
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Kelly Road in Detroit?
Wendy's drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday and Sunday from 8:00 AM to 1:00 AM.
Is the Wendy's at 19100 Kelly Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day, including during special times.
Does this Wendy's location serve breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Kelly Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery where available. You can order via their app or the website.
How can I find menu pricing and nutrition information for this Wendy's?
Menu prices and nutrition/allergen information are available on Wendy's website and mobile app after selecting this location.
Where can I contact Wendy's Kelly Road location with questions or feedback?
You can call them at (313) 372-1152, reach customer care via their website’s contact page, or complete their customer satisfaction survey online.
Are there other fast food restaurants near Wendy's on Kelly Road?
Yes, nearby fast food options include Papa's Coney Island, Little Caesars, Trump Fish, and Yoshi Hibachi Grille.
What nearby places can I visit before or after dining at Wendy's on Kelly Road?
You can visit Chandler Park Family Aquatic Center for recreation, The Space Events & Community Center for events or fitness, and Sweetheart Bakery for desserts nearby.
Are there automotive services close to Wendy's on Kelly Road?
Nearby automotive services include AutoZone for parts and repair and Moross Quick Lube And Auto Wash for car wash and detailing.