Location.com logo
Brand Certified

Wendy's

3.5
(969 reviews)

Business Details

19100 Kelly Road, Detroit, MI
48224, United States
(313) 372-1152

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19100 Kelly Road, Detroit, MI
48224, United States

Hours

Reviews

3.5
969 reviews
5 stars
346
4 stars
221
3 stars
154
2 stars
86
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unprofessional staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and issues with the restroom.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, particularly highlighting friendly staff and fresh food.
  • TJ
    T J
    4 days ago
    1.0
    Absolutely terrible customer service. Extremely slow. After waiting in line for almost 20 minutes the rude male associate stated on the loud speaker with zero greeting "Go head with yo order. You gotta have exact change or use yo debit card" I ended up driving off to go to a better Wendy's location on Mack Ave. in Grosse Pointe.
  • AY
    Al Young
    Feb 7, 2026
    1.0
    Terrible spot
  • JD
    June Dorsey
    Feb 3, 2026
    5.0
    Everything was fresh and hot
  • MG
    Monty Gatson
    Jan 3, 2026
    2.0
    This place is usually the best of the best. Not , I got the usual big bacon classic. It wasn't big and had no bacon. The fries were hot, but not fresh. It's like they were re-fried. Now no one picks up the phone!
  • ER
    Erica Rich
    Dec 30, 2025
    1.0
    They gave me a old hard chicken sandwich and a hot pop with no ice smh

Frequently Asked Questions About Wendy's

Is Kelly Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Kelly Road in Detroit?

Wendy's drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday and Sunday from 8:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: