Wendy's

3.5
1003 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19100 Kelly Road, Detroit, MI
48224, United States

Hours

Reviews

3.5
1,003 reviews
5 stars
361
4 stars
232
3 stars
159
2 stars
86
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unprofessional staff, and issues with order accuracy.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.

Staff Attitude

There were mixed reviews regarding staff attitude, with some praising individual employees while others reported rudeness and lack of professionalism.
  • MG
    Monty Gatson
    Jan 3, 2026
    2.0
    This place is usually the best of the best. Not , I got the usual big bacon classic. It wasn't big and had no bacon. The fries were hot, but not fresh. It's like they were re-fried. Now no one picks up the phone!
  • ER
    Erica Rich
    Dec 30, 2025
    1.0
    They gave me a old hard chicken sandwich and a hot pop with no ice smh
  • EC
    Evan Campbell
    Nov 5, 2025
    4.0
    Great service and good food. Clean inside the dining area. The bathroom was out of order so I marked down due to that.
  • TV
    Thorough Visuals
    Oct 9, 2025
    1.0
    They stopped serving food to do a shift change at 6 in the evening. Didn’t even say nothing on the drive thru speaker
  • RA
    Rodney Alford
    Oct 9, 2025
    1.0
    The morning crew the worst they don't care how they make your food very disappointed

Frequently Asked Questions About Wendy's

Is Kelly Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Kelly Road in Detroit?

Wendy's drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday and Sunday from 8:00 AM to 1:00 AM.