Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, unprofessional staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and issues with the restroom.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly highlighting friendly staff and fresh food.
TJ
T J
4 days ago
1.0
Absolutely terrible customer service. Extremely slow. After waiting in line for almost 20 minutes the rude male associate stated on the loud speaker with zero greeting "Go head with yo order. You gotta have exact change or use yo debit card" I ended up driving off to go to a better Wendy's location on Mack Ave. in Grosse Pointe.
AY
Al Young
Feb 7, 2026
1.0
Terrible spot
JD
June Dorsey
Feb 3, 2026
5.0
Everything was fresh and hot
MG
Monty Gatson
Jan 3, 2026
2.0
This place is usually the best of the best. Not , I got the usual big bacon classic. It wasn't big and had no bacon. The fries were hot, but not fresh. It's like they were re-fried. Now no one picks up the phone!
ER
Erica Rich
Dec 30, 2025
1.0
They gave me a old hard chicken sandwich and a hot pop with no ice smh
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Kelly Road in Detroit?
Wendy's drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday and Sunday from 8:00 AM to 1:00 AM.
Is the Wendy's at 19100 Kelly Road currently open?
Yes, this Wendy's location is open and committed to serving quality food every day, including during special times.
Does this Wendy's location serve breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Kelly Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery where available. You can order via their app or the website.
How can I find menu pricing and nutrition information for this Wendy's?
Menu prices and nutrition/allergen information are available on Wendy's website and mobile app after selecting this location.
Where can I contact Wendy's Kelly Road location with questions or feedback?
You can call them at (313) 372-1152, reach customer care via their website’s contact page, or complete their customer satisfaction survey online.
Are there other fast food restaurants near Wendy's on Kelly Road?
Yes, nearby fast food options include Papa's Coney Island, Little Caesars, Trump Fish, and Yoshi Hibachi Grille.
What nearby places can I visit before or after dining at Wendy's on Kelly Road?
You can visit Chandler Park Family Aquatic Center for recreation, The Space Events & Community Center for events or fitness, and Sweetheart Bakery for desserts nearby.
Are there automotive services close to Wendy's on Kelly Road?
Nearby automotive services include AutoZone for parts and repair and Moross Quick Lube And Auto Wash for car wash and detailing.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: