Wendy's

3.6
1740 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17420 Grand River, Detroit, MI
48227, United States

Hours

Reviews

3.6
1,740 reviews
5 stars
622
4 stars
408
3 stars
359
2 stars
134
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.

Atmosphere

The restaurant's cleanliness and atmosphere were criticized, with mentions of dirty conditions and a need for renovations.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently noted slow service, particularly during peak hours, with some waiting excessively long for their orders.
  • TM
    Tish M
    Nov 10, 2025
    2.0
    Tenders are do old & hard. The appearance shows old shouldn't of sold to anyonr
  • JC
    Julie Carter
    Nov 6, 2025
    2.0
    I brought a salad that was awful, the lettuce was wilted, no cheese or cranberry like it's said no pecans and they changed the size but not the price, never again will I buy this, the biggie bag was okay
  • MH
    Minister Larry S. Howell
    Oct 25, 2025
    2.0
    I find the atmosphere to be awful, and the operations of the staff to be unprofessional and chaotic. I gave my name as "Larry" for my order, and as I waited, I kept hearing the name of "Dareen" bring called, I was wondering why it was taking so long for a simple hamburger and french fries. I looked at the receipt and seen that the name was "Dareen" on the receipt. And then the clerk that handed me the food wanted to argue with me about the fact that I supposedly told the cashier that's what my name was. I told him, "Don't you think that I know my own name"? I then left the establishment, never to patronize it again!
  • MD
    mika Drew
    Oct 10, 2025
    5.0
    Good Ppl
  • CM
    clarence mayes
    Sep 12, 2025
    5.0
    It was fine

Frequently Asked Questions About Wendy's

Is 17420 Grand River Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.