Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,747 reviews
5 stars
624
4 stars
409
3 stars
360
2 stars
134
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times, with some expressing frustration over incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as old or cold items, poorly prepared meals, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and drink stations.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers describing them as indifferent or rude.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and friendly service during certain visits.
- DPdee person2 days ago1.0Food always cold & employee's are under trained or just simply a lost cause. Don't waste your money or time at this location. Terrible experience thus far on 3 separate occasions
- CACharles ArnoldDec 21, 20253.0Adequate service
- MMMalikia McGeeDec 16, 20255.0Food was ok at first they had given me old fries but was willing to give me a new order
- TWTomeika WashingtonNov 23, 20251.0Horrible staff members thy needs to be fired! Nasty drink station every single day. Nasty attitudes. Needs to be closed and revamped!
- JCJulie CarterNov 6, 20252.0I brought a salad that was awful, the lettuce was wilted, no cheese or cranberry like it's said no pecans and they changed the size but not the price, never again will I buy this, the biggie bag was okay
Frequently Asked Questions About Wendy's
Is 17420 Grand River Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 17420 Grand River in Detroit currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the hours for the drive-through at Wendy's 17420 Grand River?
The drive-through is open 24 hours every day of the week.
Does Wendy's 17420 Grand River offer breakfast service?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's at 17420 Grand River?
Delivery is available if you enter your address on the Wendy's app or at order.wendys.com to check service availability.
What payment methods does Wendy's 17420 Grand River accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's 17420 Grand River with questions or feedback?
You can call the location directly at (313) 835-5976 or contact Customer Care via live chat on their website or call 888-624-8140.
Are there other fast food restaurants near Wendy's 17420 Grand River?
Yes, nearby fast food options include Long John Silver's and Checkers, which offer additional meal choices in the area.
What nearby services can I visit before or after Wendy's at 17420 Grand River?
Nearby services include the Department Of Human Services and Bank of America, useful for government or banking needs around your meal visit.
Are there recreational spots close to Wendy's at 17420 Grand River?
Yes, Douglas Ramsey Park is nearby and can be a nice place to visit before or after your meal.
Where can I find Wendy's menu and order online for the 17420 Grand River location?
You can view the menu and order online at order.wendys.com or through the Wendy's mobile app.