Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.
Atmosphere
The restaurant's cleanliness and atmosphere were criticized, with mentions of dirty conditions and a need for renovations.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Customers frequently noted slow service, particularly during peak hours, with some waiting excessively long for their orders.
TM
Tish M
Nov 10, 2025
2.0
Tenders are do old & hard. The appearance shows old shouldn't of sold to anyonr
JC
Julie Carter
Nov 6, 2025
2.0
I brought a salad that was awful, the lettuce was wilted, no cheese or cranberry like it's said no pecans and they changed the size but not the price, never again will I buy this, the biggie bag was okay
MH
Minister Larry S. Howell
Oct 25, 2025
2.0
I find the atmosphere to be awful, and the operations of the staff to be unprofessional and chaotic. I gave my name as "Larry" for my order, and as I waited, I kept hearing the name of "Dareen" bring called, I was wondering why it was taking so long for a simple hamburger and french fries. I looked at the receipt and seen that the name was "Dareen" on the receipt. And then the clerk that handed me the food wanted to argue with me about the fact that I supposedly told the cashier that's what my name was. I told him, "Don't you think that I know my own name"? I then left the establishment, never to patronize it again!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Detroit, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Detroit, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (313) 835-5976.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 17420 Grand River Wendy’s serve breakfast?
Yes, this Wendy’s location in Detroit, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 17420 Grand River in Detroit currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the hours for the drive-through at Wendy's 17420 Grand River?
The drive-through is open 24 hours every day of the week.
Does Wendy's 17420 Grand River offer breakfast service?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's at 17420 Grand River?
Delivery is available if you enter your address on the Wendy's app or at order.wendys.com to check service availability.
What payment methods does Wendy's 17420 Grand River accept?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's 17420 Grand River with questions or feedback?
You can call the location directly at (313) 835-5976 or contact Customer Care via live chat on their website or call 888-624-8140.
Are there other fast food restaurants near Wendy's 17420 Grand River?
Yes, nearby fast food options include Long John Silver's and Checkers, which offer additional meal choices in the area.
What nearby services can I visit before or after Wendy's at 17420 Grand River?
Nearby services include the Department Of Human Services and Bank of America, useful for government or banking needs around your meal visit.
Are there recreational spots close to Wendy's at 17420 Grand River?
Yes, Douglas Ramsey Park is nearby and can be a nice place to visit before or after your meal.
Where can I find Wendy's menu and order online for the 17420 Grand River location?
You can view the menu and order online at order.wendys.com or through the Wendy's mobile app.