Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from excellent and friendly to rude and unprofessional.
Food Quality
There were numerous complaints about cold and poorly prepared food, although some customers praised the freshness and taste.
Speed of Service
Many reviews highlighted slow service times, particularly in the drive-thru, with some customers experiencing long waits.
Cleanliness
Several customers noted issues with cleanliness in the restaurant, including dirty bathrooms and overall untidy conditions.
HC
Henry CP
4 days ago
5.0
Chris the red-haired manager lady is amazing and will keep me coming back to this location for her dedication to her difficult work. She also remembers customers' preferences.
LD
LEVEL UP DETROIT!!
4 days ago
1.0
This place need help. Need better service
JP
Jason Pask
Feb 9, 2026
1.0
Slowest Wendy’s ever. I ordered on the app 10 mini prior to picking up and still had to wait 10 minutes while they said they were bagging it up.
KD
Kender Diaz
Feb 4, 2026
1.0
I went to pick up an order and their staff got upset because I didn't speak to them through the microphone. I felt like I received poor customer service.
TM
Tiffany M
Jan 30, 2026
5.0
Are you guys hiring for management positions?
The service was great thank you
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at Wendy's on W. 8 Mile Rd. in Detroit?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Detroit serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Where can I place an order for pickup or delivery from this Wendy's?
You can place your order online at https://order.wendys.com or through the Wendy's mobile app to choose pickup or delivery options where available.
What payment options are accepted at Wendy's on W. 8 Mile Rd.?
This location accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact this Wendy's location if I have questions or feedback?
You can call the Wendy's at (313) 345-2141 or reach customer care via their website. The main phone number is +1 313-345-2141.
Are there delivery services near this Wendy's location?
Delivery is available in the area. To check if delivery is available for your address, use the Wendy's app or visit https://order.wendys.com and enter your delivery address.
What are some nearby places of interest around Wendy's at 6333 W. 8 Mile Rd., Detroit?
Nearby places include Detroit Diamond Drilling (a masonry contractor), Mr. Detroit Choices Smoke & Vape Shop, Motor City Car Care, Shell gas station, Blue Seas Fish Market, and Baker's Keyboard Lounge.
How can the nearby Shell gas station benefit Wendy's customers?
Customers can conveniently refuel their vehicles at the nearby Shell gas station when visiting Wendy's, making it easy to combine dining and fueling up in one trip.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include another Wendy's location, KFC, and The Gripper Food Truck, providing variety for customers in the area.
What local entertainment options are near Wendy's on W. 8 Mile Rd.?
You can visit Baker's Keyboard Lounge, a nearby lounge and bar known for southern cuisine and live music, for entertainment before or after your meal.
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