Subway

3.4
280 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Detroit Subway® Restaurant at 19100 James Couzens Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
19100 James Couzens Hwy, Detroit, MI
48235, United States

Hours

Reviews

3.4
280 reviews
5 stars
101
4 stars
55
3 stars
40
2 stars
27
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly, with some praising friendly staff while others experienced rudeness and unresponsiveness.

Food Quality

Several reviews mentioned stale or poorly prepared food, including old vegetables and improperly made sandwiches.

Drive-Thru Issues

Customers frequently encountered problems with the drive-thru, including long waits and lack of service.

Cleanliness

Some customers noted that the establishment was clean, while others mentioned trash and unsanitary conditions.
  • MM
    Mctpladykaybrown
    Nov 12, 2025
    1.0
    I went inside they were very rude the man asked what extra bag they could not give him one and they slapped everything on my sandwich did not do it with perfection meat was just slapped on that thick very rude very attitude and please do not go here go eat somewhere else. Manager need to be fired very rude
  • SS
    Stephanie Stoll
    Oct 16, 2025
    5.0
    This particular location is the ONLY subway that gets my order right, every. single. time. If you’re tired of ordering from stores that forget items or mess your order up, come to the James Couzens Subway in Detroit. They’ll take care of you and make sure you leave with what you ordered.
  • MR
    Ms. Rivers
    Aug 1, 2025
    3.0
    I placed an online order for a foot long tuna sub. Didn’t order toasted bread however my bread is stale and I am missing the veggies I ordered. I come to this location because they have great customer service. It seems like the bread is 100% of the time stale or over baked. If they fix that I think it will continue to thrive.
  • MB
    milik Bradley
    Jul 25, 2025
    5.0
    My bad No photos.... ate lunch so fast with Ms.Mia. . We both was starving... she googled it and I flew... very quite place young staff all well mannered looked liked the Management who could have been Mommie or Auntie... all I know the young people made our sandwiches perfectly as we ordered them...so overall my experience was flawless.
  • TP
    Thomas Parsons
    Jan 24, 2019
    2.0
    Hit or miss

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Detroit?

The Subway restaurant is located at 19100 James Couzens Hwy, Wayne, Detroit, MI 48235, USA.

What are the operating hours for the Subway at 19100 James Couzens Hwy?

This Subway is open daily from 9:00 AM to 10:00 PM.