Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Detroit Subway® Restaurant at 18288 Grand River brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
435 reviews
5 stars
181
4 stars
109
3 stars
55
2 stars
23
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.
Food Quality
Several customers reported issues with food freshness, including spoiled ingredients and poor preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including moldy bread.
Pricing Issues
Customers expressed frustration over high prices and discrepancies between online and in-store pricing.
Mixed Experiences
A few customers praised the food and service, indicating that experiences can vary significantly.
- PBPaul BroughtonDec 14, 20251.0Overall rude customer rep bad service and plastic in the meatball sauce…no its not cheese I inspected
- CJCreebo JohnsonNov 7, 20253.0I went in asking about wings and mac and cheese rolls and they're like "that's the other side" like I was supposed to know there was a difference.. Everything was within the same building mind you, & they were giving me attitude!!! Not only did the girl not ask me if I wanted my cheese melted she the. Didn't give me the meal deal for 10$! Which is what I initially ordered. (I said I wanted to upcharge my sub) Then apparently that meant I didn't want the deal anymore..... I was just frustrated an left!!
- YCYvonne ColemanSep 20, 20254.0Fast service
- KSKRYSTAL STRANGEAug 12, 20251.0The worst customer service ever. Went with my son, mom, and niece after an airport run so of course the kids are struggling to decide what they want. Other than that nothing crazy on our end for the worker to be smacking his lips and being rude while taking our order. Out of nowhere he asked if I was paying with an ebt card, seems as though he was hoping to deny us service or something and that was wild disrespectful to ask that. I’ve never even owned one. Save your money and go where you are appreciated. If it wasn’t so late I would have left and went elsewhere. I will never be returning to this location again. The food was also some of the worst I’d ever gotten from a subway. You can do way better!!!!
- BSBrittaney SmithAug 9, 20251.0Got a turkey footlong and my husband got a 6 inch sandwhich which turned out to be $27 which is ridiculous . I definitely should’ve ran when the veggies looked old and dried out but I still ordered and when I got home and bit into it the turkey was bad ! It was old and sour . I called to let them know to get rid of the turkey so no one gets sick because it’s bad and the manager doesn’t even apologize for the inconvenience. I definitely will never be back to this establishment I have no idea how they’re still open after reading these reviews !
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 18288 Grand River, Wayne, Detroit, MI 48223, USA.
What are the operating hours of Subway at 18288 Grand River?
Subway is open from 8:00 AM to midnight Monday through Friday, 9:00 AM to midnight on Saturday, and 10:00 AM to 11:00 PM on Sunday.
What services does Subway offer for ordering?
Subway offers in-store pickup, delivery, curbside pickup, and online/app ordering options.
Can I dine in at this Subway location?
Yes, this Subway location serves dine-in customers.
Does this Subway restaurant provide catering services?
Yes, Subway offers catering services to help with your event needs.
What meals are served at Subway on Grand River?
Subway serves breakfast, lunch, and dinner meals.
Where can I view the menu for Subway at 18288 Grand River?
You can view the menu at https://subway.com/en-us/restaurant/11686-0/menu/
Are there any pizza restaurants near the Subway on Grand River?
Yes, Mama Deluca's, a pizza restaurant and diner, is nearby and offers a good option if you're interested in pizza after your Subway meal.
If I need automotive services near Subway, where can I go?
The Oil Exchange gas station and Grand River Lube oil change station are nearby for your automotive service needs.
What nearby places can I visit for a relaxing spa experience after dining at Subway?
You can visit Aaa body works and spa body contouring, Babe's N Braids, Rashelle Beauty, or Blackberri LASH Bar & Spa, all located near the Subway, for spa and beauty treatments.