Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior from management.
Cleanliness
While some customers praised the cleanliness of the location, others reported dirty restrooms and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food preparation problems.
Safety Concerns
Several reviews mentioned safety issues at the location, including vagrants and a reported incident involving a manager pulling a gun.
Food Quality
Some customers enjoyed the food quality, noting hot and fresh items, while others reported receiving old or poorly prepared food.
DT
Darrell E. Thompson
3 days ago
1.0
Third time in a row I've had a order messed up. I'll no longer be patronizing this location.
Ordered
Bacon/Cheese Quarter Pounder
No onion
No pickles
No ketchup.
Add mayo and extra bacon.
Received. No mayo, no mustard. Extra onion and ketchup.
I can't have onions. By the time I noticed they were closed.
Ordered via app. Im tired of people not reading the order and doing whatever they want to get you off the line.
$7 burger i can't eat because im allergic to onions.
Once I can understand but 3 times. Im tired of complaining because it goes unheard and they just don't care.
Worst location in the city by a large margin
EG
Even Gamboa
Dec 29, 2025
5.0
Todo 10/10
AE
A E
Dec 10, 2025
1.0
when i first pulled up to place the order, the lady was rude. asking me for the app code when i told her that i had to explain i had BOGO offer for my breakfast from a previous receipt and she responded with “oh”. i ordered a breakfast sandwich, received a breakfast muffin after i told the lady i wanted the breakfast sandwich that came with an egg and cheese which is the buscuit. called back because i looked at my receipt and saw that i was charged 4 instead of 2.79 because i gave the cashier my BOGO receipt with the survey code and thats when i realized i had the wrong order. i called the restaurant back and the lady was very rude and when i politely asked for an explanation she said “did you look at the tax?, one muffin is $4” and “ok” after i asked her to walk me through why my order ended up costing $4 and hung up on me before i could even explain that i received a muffin and not the biscuit. no concern for a resolution or please return so i can fix your order. this is my first and last time at this location. fast food workers need to realize they can choose their profession, you do not have to be mean and miserable and take it out on the customers. i used to work in customer-facing for food and i never was rude to the point where i hung up in customer’s faces, especially when they were polite and well-mannered. i already did my survey AND left feedback via the McDonald’s feedback link. hopefully they can improve their customer-service but i’ve noticed that McDonald’s in general have changed, whenever i go in person there’s NEVER a person ready to greet you at the register anymore and you have to wait 10-15minutes before being acknowledged, as if im going to a 3 to 4-star dine in restaurant😂. the app or drive thru truly is the best method to order from this place nowadays for accuracy and fastness.
CP
charlene Prong
Dec 3, 2025
5.0
I'm so surprised this McDonald's was very clean and the staff was extremely nice
What are the general operating hours for this McDonald's location?
This McDonald's is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
During what hours is the drive-thru available?
The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 2:00 AM on Friday and Saturday.
When can I order delivery from this McDonald's?
Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.
What delivery and pickup options does this location offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
How can I order food from this McDonald's online?
You can place orders through their delivery website or the McDonald's app available on the App Store and Google Play.
Is there WiFi available at this McDonald's?
Yes, this location offers WiFi for customers.
What nearby dining options are available around this McDonald's?
Nearby dining options include Telway Hamburgers, Jordan's Family Restaurant, Tacos y Mariscos El Vallarta, Church's Texas Chicken, and Tacos El Toro food trucks.
Are there any nearby grocery or convenience stores?
Yes, La Carreta Liquors and Super Dollar Store are nearby, providing convenience store and liquor options.
What nearby services can customers visit along with McDonald's?
Customers can visit nearby services such as CVS Pharmacy, UPS Access Point for shipping, Master Dorian's Barbershop, and Burbujas Laundromat.