McDonald's

3.5
1963 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6876 Michigan Ave, Detroit, MI
48210, United States

Hours

Reviews

3.5
1,963 reviews
5 stars
719
4 stars
375
3 stars
377
2 stars
151
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior from management.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty restrooms and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food preparation problems.

Safety Concerns

Several reviews mentioned safety issues at the location, including vagrants and a reported incident involving a manager pulling a gun.

Food Quality

Some customers enjoyed the food quality, noting hot and fresh items, while others reported receiving old or poorly prepared food.
  • DT
    Darrell E. Thompson
    3 days ago
    1.0
    Third time in a row I've had a order messed up. I'll no longer be patronizing this location. Ordered Bacon/Cheese Quarter Pounder No onion No pickles No ketchup. Add mayo and extra bacon. Received. No mayo, no mustard. Extra onion and ketchup. I can't have onions. By the time I noticed they were closed. Ordered via app. Im tired of people not reading the order and doing whatever they want to get you off the line. $7 burger i can't eat because im allergic to onions. Once I can understand but 3 times. Im tired of complaining because it goes unheard and they just don't care. Worst location in the city by a large margin
  • EG
    Even Gamboa
    Dec 29, 2025
    5.0
    Todo 10/10
  • AE
    A E
    Dec 10, 2025
    1.0
    when i first pulled up to place the order, the lady was rude. asking me for the app code when i told her that i had to explain i had BOGO offer for my breakfast from a previous receipt and she responded with “oh”. i ordered a breakfast sandwich, received a breakfast muffin after i told the lady i wanted the breakfast sandwich that came with an egg and cheese which is the buscuit. called back because i looked at my receipt and saw that i was charged 4 instead of 2.79 because i gave the cashier my BOGO receipt with the survey code and thats when i realized i had the wrong order. i called the restaurant back and the lady was very rude and when i politely asked for an explanation she said “did you look at the tax?, one muffin is $4” and “ok” after i asked her to walk me through why my order ended up costing $4 and hung up on me before i could even explain that i received a muffin and not the biscuit. no concern for a resolution or please return so i can fix your order. this is my first and last time at this location. fast food workers need to realize they can choose their profession, you do not have to be mean and miserable and take it out on the customers. i used to work in customer-facing for food and i never was rude to the point where i hung up in customer’s faces, especially when they were polite and well-mannered. i already did my survey AND left feedback via the McDonald’s feedback link. hopefully they can improve their customer-service but i’ve noticed that McDonald’s in general have changed, whenever i go in person there’s NEVER a person ready to greet you at the register anymore and you have to wait 10-15minutes before being acknowledged, as if im going to a 3 to 4-star dine in restaurant😂. the app or drive thru truly is the best method to order from this place nowadays for accuracy and fastness.
  • CP
    charlene Prong
    Dec 3, 2025
    5.0
    I'm so surprised this McDonald's was very clean and the staff was extremely nice
  • AC
    Abhilash Chukka
    Nov 26, 2025
    4.0
    Everything is good except the washrooms

Frequently Asked Questions About McDonald's

What are the general operating hours for this McDonald's location?

This McDonald's is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

During what hours is the drive-thru available?

The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 2:00 AM on Friday and Saturday.