McDonald's

3.1
1279 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6003 West Vernor Highway, Detroit, MI
48209, United States

Hours

Reviews

3.1
1,279 reviews
5 stars
380
4 stars
218
3 stars
198
2 stars
136
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude staff, long wait times, and incorrect orders, indicating a significant issue with customer service.

Food Quality

While some customers praised the food as fresh and hot, many others reported receiving cold, old, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.

Inconsistency

Customer experiences varied widely, with some reporting excellent service and food while others described their visits as terrible.
  • OD
    Olga DeJesus
    2 days ago
    1.0
    My daughter order cookies and ice cream and it took more than 30 minutes to get her order. It’s crazy how the employees have there kids in the restaurant as a child care. And the administration is sucks. Cause how are going to focused at work having your kids around and taking care of of customers. I wish I could ad a video of this situation. 😡 other then the food was good. We need to do better.
  • TS
    Taylor S
    Dec 31, 2025
    2.0
    Today I came in to order when I witnessed one of their managers having to be carried from outside by 2 dudes clearly very intoxicated on something I feel that if this is a professional business things like this should not be happening.
  • EA
    Ernest Abbott
    Dec 30, 2025
    1.0
    I wish they’d actually put Big Mac sauce on my burgers and salt on their fries 😞
  • DJ
    Deanna Johnson
    Dec 24, 2025
    2.0
    The employees are very rude. Every time I go there I end up waiting for my order to be taken. Then it takes forever to receive my order. And when I do obtain it, it's wrong, old, or cold!
  • IS
    Irene Schatz
    Nov 29, 2025
    1.0
    Rude employees, food very cold nasty ,the wait time was longer then expected, whole order messed up ,manger was so unprofessional

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 6003 West Vernor Highway, Detroit?

McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 6:00 AM to midnight.