McDonald's

2.4
471 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
11050 Rogell Drive, Detroit, MI
48242, United States

Hours

Reviews

2.4
471 reviews
5 stars
82
4 stars
60
3 stars
53
2 stars
42
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, leading to frustration and missed flights.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Customer Service

Numerous complaints were made about rude and unprofessional staff, with some customers describing their interactions as disrespectful.

Hygiene Concerns

Several reviews raised serious concerns about cleanliness and hygiene practices among staff, including unsanitary conditions.

Ordering Issues

Customers faced problems with the ordering system, including kiosk malfunctions and the inability to use app rewards or discounts.
  • JP
    Jeremy Posey
    3 days ago
    1.0
    My butt itches after eating here
  • CK
    Cyndi Klu
    Jan 4, 2026
    5.0
    My son lost his video game in this McDonald’s on 1/4/26. This was an incredibly busy day. I never thought he would see the game again. I went back two hours later on the off chance that may be someone may have turned it in, but never expecting to get it back. Imagine my surprise when a wonderful angel by the name of Jacob Informed me that he had indeed found the game and turned it into his manager. The manager happily handed the game to me and both employees refused any type of reward or compensation. I am speechless that there are still wonderful, kind and honest people in this world. In a world of Karen’s, how about being a Jacob instead? This is one phenomenal young man. Thank you Jacob!
  • SH
    Samer Hanna
    Dec 27, 2025
    1.0
    If your flight is close to boarding skip this McDonalds. extremely long waiting. bad service. This is a money trap. I waited 40min to get a burger, drink, and small fries and it was not busy compared to other McDonald elsewhere.
  • KK
    Kerry Kosloski
    Dec 3, 2025
    1.0
    The food was ice cold and the cheeseburger looked and tasted as if it was made 3 days ago. I’m lovin it!
  • AA
    Amr Al
    Oct 6, 2025
    1.0
    If I was able to give negative stars I would. Very horrible service if you want to miss your flight then get some food from here. I ordered my food and 10 people ordered after me and all got their food while I was still waiting very very unprofessional then when I asked to get a refund all of a sudden the food is ready. Stay away if you don’t want to miss a flight

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 11050 Rogell Drive, Detroit?

McDonald's is open daily from 4:30 AM to 11:00 PM.

Is McDonald's open for delivery at this location?

No, delivery services are not available; the delivery hours show the location is closed for delivery all days.