Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
2.4
467 reviews
5 stars
80
4 stars
60
3 stars
53
2 stars
42
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, leading to frustration and missed flights.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or improperly prepared items, with some customers describing their meals as inedible.
Customer Service
Numerous complaints about rude and unprofessional staff were noted, with several customers feeling ignored or mistreated during their visits.
Hygiene Issues
Several reviews mentioned unsanitary conditions, including employees not washing hands and dirty dining areas, raising health concerns.
Ordering System
Customers expressed frustration with the kiosk-only ordering system and issues with app functionality, leading to confusion and dissatisfaction.
- DSDave SkaggsOct 7, 20251.0Food was cold missing items drinks were spilled all in the bag absolutely horrible service
- AAAmr AlOct 6, 20251.0If I was able to give negative stars I would. Very horrible service if you want to miss your flight then get some food from here. I ordered my food and 10 people ordered after me and all got their food while I was still waiting very very unprofessional then when I asked to get a refund all of a sudden the food is ready. Stay away if you don’t want to miss a flight
- SJSam JeffOct 6, 20253.0Slow service
- ACA CSep 26, 20251.0I don’t know what this McDonald’s is trying to serve, but it sure isn’t food. The fries were stone cold and tasted like actual cardboard—zero flavor, zero crunch, just sad, limp sticks of disappointment. The burger? Burnt beyond recognition, with a taste that can only be described as charred garbage. I’ve eaten at plenty of McDonald’s before, and while it’s never gourmet, at least there’s usually some taste. Here, it was the absolute worst McDonald’s meal I’ve ever had—like they went out of their way to ruin every single item. If you’re thinking of eating here, don’t. Save your money, save your stomach, and go literally anywhere else. Service was great though!
- JDjohn doeSep 22, 20251.0Their employees don’t wash their hands after using the bathroom. After your employee was done at the urinal, I watched him walk right out… hope he didn’t pee on his hand. Anyway, he is white and has a long ponytail (rat tail should be in hair net at least), that shouldn’t be too hard to figure out who it is. Do you not give your employees more than one uniform? Because it doesn’t look like anyone washes their clothes or has adequate hygiene sadly. I’m surprised that no one has made any complaints to the health department. Every other review commenting about crappy service and inconsistent food service is true.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11050 Rogell Drive, Detroit?
McDonald's is open daily from 4:30 AM to 11:00 PM.
Is McDonald's open for delivery at this location?
No, delivery services are not available; the delivery hours show the location is closed for delivery all days.
Does this McDonald's have drive-thru service, and what are the hours?
Yes, the drive-thru is open every day from 4:30 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I place a mobile order or use gift cards at this McDonald's location?
Yes, mobile ordering and gift cards are among the services offered.
Does McDonald's at this location have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
Is breakfast served at this McDonald's?
Yes, McDonald's serves breakfast, as well as lunch, dinner, dessert, and coffee.
How can I use nearby transportation options to reach McDonald's at Detroit Metro Airport?
You can use the Michigan Flyer bus services, which stop at the Michigan Flyer Evans (North) Terminal Stop near McDonald's, or access the Detroit Metro-North Term Departures for airport terminal travel close by.
What nearby parking options are available when visiting McDonald's at this location?
The Big Blue Deck parking is nearby, providing convenient parking access for McDonald's customers.
Are there other dining options near McDonald's at Detroit Metro Airport?
Yes, nearby dining options include Chick-fil-A, Ruby Tuesday, Cantoro Italian Market, and Coffee Beanery Deli & More, for variety in your food choices.