Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,693 reviews
5 stars
755
4 stars
493
3 stars
430
2 stars
291
1 star
724
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, with many experiences involving incorrect orders and long wait times.
Food Quality
Numerous reviews mentioned cold or improperly prepared food, with complaints about old fries and incorrect items in orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Speed of Service
Many customers experienced long wait times, especially in the drive-thru, with some stating it took over 20 minutes to receive their orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and noted that food was sometimes fresh and hot.
- BHBride Hall6 days ago1.0It’s 7AM and the door is closed which is bad for doordashers to get food plus the food is not fresh
- LCLaniyah CrawfordNov 16, 20251.0Don't go here!! They never either never get your order right or never have smth! They suck
- SPSexy Lady PS1Nov 11, 20252.0Asked for honey and was given honey mustard......
- JCJavier CervantesNov 2, 20251.0Si ubiera entrado al baño antes de ordenar salgo de ai en seguida los baños literal están asquerosos se me quitaron las ganas de estar ai creo que no vuelvo a comer ai
- SMSarai MedinaOct 28, 20251.0El peor McDonald’s que existe en Detroit no puede ser que nunca hay café , hay que esperar más de media hora por un americano que ya pague por la app y en general tardan horrores en los pedidos es increíble
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 9815 Grand River Avenue, Detroit?
Delivery is available 24 hours a day, seven days a week at this McDonald's location.
Does this McDonald's offer curbside pickup and no-contact delivery services?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are the opening hours for dining in at McDonald's on Grand River Avenue?
This McDonald's is open daily from 4:00 AM to 3:45 AM the next day.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service for customer convenience.
Where can customers view the menu and order McDonald's online for this location?
Customers can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
What app can I use to order from this McDonald's and where can I download it?
You can order using the McDonald's app, available at the Apple App Store and Google Play Store.
Which nearby fast food restaurants are located close to this McDonald's on Grand River Avenue?
Nearby fast food restaurants include Wendy's, KFC, Subway, and Burger King locations, offering customers alternative dining options in the area.
Are there gas stations near this McDonald's?
Yes, nearby gas stations include Exxon, Amoco, Mobil, and Shell, which can be convenient for customers fueling their vehicles before or after visiting McDonald's.
What local amenities or community locations are near this McDonald's?
Local points of interest nearby include the Detroit Public Library - Richard Branch, Detroit Association Black Orgs (Dabo), and the United States Postal Service, which visitors might find useful when visiting the area around McDonald's.