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McDonald's

3.1
(2462 reviews)

Business Details

9815 Grand River Avenue, Detroit, MI
48204, United States
(313) 491-3960
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9815 Grand River Avenue, Detroit, MI
48204, United States

Hours

Reviews

3.1
2,462 reviews
5 stars
680
4 stars
440
3 stars
402
2 stars
273
1 star
667

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and incompetent staff, with frequent issues of incorrect orders and long wait times.

Food Quality

Numerous reviews mentioned cold or old food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with friendly staff and fast service during certain visits.
  • TT
    Tony Tony
    Feb 1, 2026
    3.0
    Food is not hot much, I bought a fish sandwich last week that tasted like it was sitting for months. Sad
  • KC
    K C
    Jan 22, 2026
    1.0
    First of all I wanna start off by saying as someone who has been all over the country and lived in numerous states this is by far the worst McDonald’s I’ve ever been to. Staff is horrible & incompetent. The inside of the McDonald’s is dirty and unmanaged. They forget your order and then get an attitude with you when you tell them what they forgot. Honestly it’s just embarrassing. Makes you wanna drive the extra 10 minutes to Dearborn just because you know you’ll have better service there. The managers should be embarrassed that they hire people with no common sense and zero work ethic. But I guess that’s why you’re working at McDonald’s.
  • WL
    Wills Lenray
    Jan 1, 2026
    1.0
    Bad rude workers don’t know anything
  • NA
    Nevaeh Abbott
    Dec 24, 2025
    1.0
    First off when I first got here, I hand them four five dollar bills for three large caramel frappe that was fifteen dollars in the cashier tries to take my extra five so I have to tell the person at the next window and I get my five dollars back and then I pull up at the door and I’m waiting for 50 minutes for 3 caramel frappes.
  • DR
    Dan R
    Dec 23, 2025
    3.0
    Buy corner 96 livernois Drive through speaker distorting hace to guess ever 3 rd world . Unless you must keep it moving to the next city

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 9815 Grand River Avenue, Detroit?

Delivery is available 24 hours a day, seven days a week at this McDonald's location.

Does this McDonald's offer curbside pickup and no-contact delivery services?

Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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