Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and incompetent staff, with frequent issues of incorrect orders and long wait times.
Food Quality
Numerous reviews mentioned cold or old food, with several customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly staff and fast service during certain visits.
TT
Tony Tony
Feb 1, 2026
3.0
Food is not hot much, I bought a fish sandwich last week that tasted like it was sitting for months.
Sad
KC
K C
Jan 22, 2026
1.0
First of all I wanna start off by saying as someone who has been all over the country and lived in numerous states this is by far the worst McDonald’s I’ve ever been to. Staff is horrible & incompetent. The inside of the McDonald’s is dirty and unmanaged. They forget your order and then get an attitude with you when you tell them what they forgot. Honestly it’s just embarrassing. Makes you wanna drive the extra 10 minutes to Dearborn just because you know you’ll have better service there. The managers should be embarrassed that they hire people with no common sense and zero work ethic. But I guess that’s why you’re working at McDonald’s.
WL
Wills Lenray
Jan 1, 2026
1.0
Bad rude workers don’t know anything
NA
Nevaeh Abbott
Dec 24, 2025
1.0
First off when I first got here, I hand them four five dollar bills for three large caramel frappe that was fifteen dollars in the cashier tries to take my extra five so I have to tell the person at the next window and I get my five dollars back and then I pull up at the door and I’m waiting for 50 minutes for 3 caramel frappes.
DR
Dan R
Dec 23, 2025
3.0
Buy corner 96 livernois Drive through speaker distorting hace to guess ever 3 rd world . Unless you must keep it moving to the next city
What are the delivery hours for McDonald's at 9815 Grand River Avenue, Detroit?
Delivery is available 24 hours a day, seven days a week at this McDonald's location.
Does this McDonald's offer curbside pickup and no-contact delivery services?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What are the opening hours for dining in at McDonald's on Grand River Avenue?
This McDonald's is open daily from 4:00 AM to 3:45 AM the next day.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service for customer convenience.
Where can customers view the menu and order McDonald's online for this location?
Customers can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
What app can I use to order from this McDonald's and where can I download it?
You can order using the McDonald's app, available at the Apple App Store and Google Play Store.
Which nearby fast food restaurants are located close to this McDonald's on Grand River Avenue?
Nearby fast food restaurants include Wendy's, KFC, Subway, and Burger King locations, offering customers alternative dining options in the area.
Are there gas stations near this McDonald's?
Yes, nearby gas stations include Exxon, Amoco, Mobil, and Shell, which can be convenient for customers fueling their vehicles before or after visiting McDonald's.
What local amenities or community locations are near this McDonald's?
Local points of interest nearby include the Detroit Public Library - Richard Branch, Detroit Association Black Orgs (Dabo), and the United States Postal Service, which visitors might find useful when visiting the area around McDonald's.
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