McDonald's

3.1
2710 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9815 Grand River Avenue, Detroit, MI
48204, United States

Hours

Reviews

3.1
2,710 reviews
5 stars
769
4 stars
493
3 stars
430
2 stars
291
1 star
727

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff, incorrect orders, and long wait times, indicating a significant issue with service quality.

Food Freshness

Many reviews mentioned receiving cold or old food, with several customers expressing dissatisfaction with the freshness of their meals.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.

Management Issues

Feedback highlighted poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.
  • WL
    Wills Lenray
    Jan 1, 2026
    1.0
    Bad rude workers don’t know anything
  • NA
    Nevaeh Abbott
    Dec 24, 2025
    1.0
    First off when I first got here, I hand them four five dollar bills for three large caramel frappe that was fifteen dollars in the cashier tries to take my extra five so I have to tell the person at the next window and I get my five dollars back and then I pull up at the door and I’m waiting for 50 minutes for 3 caramel frappes.
  • DR
    Dan R
    Dec 23, 2025
    3.0
    Buy corner 96 livernois Drive through speaker distorting hace to guess ever 3 rd world . Unless you must keep it moving to the next city
  • SH
    S.J H.W
    Dec 22, 2025
    5.0
    They ( Crew) get it done. Fast service is an understatement with this restaurant.
  • MM
    Matt
    Dec 19, 2025
    1.0
    I know some people are slow…but do they all have to be pared together on the same shift. M

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 9815 Grand River Avenue, Detroit?

Delivery is available 24 hours a day, seven days a week at this McDonald's location.

Does this McDonald's offer curbside pickup and no-contact delivery services?

Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.