McDonald's

2.9
1585 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8825 E Jefferson, Detroit, MI
48214, United States

Hours

Reviews

2.9
1,585 reviews
5 stars
411
4 stars
210
3 stars
271
2 stars
160
1 star
533

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including cold, old, or incorrectly prepared items.

Staff Training

There were numerous comments about the need for better staff training in customer service and order accuracy.

Inconsistency

The overall experience varied greatly, with some customers praising friendly service while others reported terrible experiences.

Cleanliness

Several customers noted cleanliness issues within the restaurant, impacting their overall experience.
  • MK
    Mark Kehrig
    Nov 12, 2025
    3.0
    We had to pay for water which was really weird, I got a chicken sandwich and it was pretty good. Otherwise it was okay.
  • RF
    Rebecca Fritz - Life with the Fritz
    Nov 6, 2025
    5.0
    Sandwiches were made right and staff was polite.
  • CL
    carina lampkin
    Nov 1, 2025
    1.0
    Two starts on service because there’s only one lady working who know what’s she’s doing. I’ve been waiting on a mobile 39 minutes. If I could give the competent lady 5 stars and everybody else one Star I would. The sea of DoorDashers waiting for their orders continued to grow behind us. It was starting to get heated and finally the one angel gave us our happy meal. God bless her and giver her a raise please
  • JD
    John Darling
    Oct 28, 2025
    5.0
    Being a local Trugreen guy in the area I always hit this McDonald’s. Everybody is very friendly. Excellent customer service.
  • AA
    aboogie83
    Oct 25, 2025
    1.0
    I arrived at 11 and was told very rudely that they were not serving lunch and were “serving what we got left from breakfast”. The times are inconsistent and the staff is extremely rude. I only go here because it’s all my son likes.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 8825 E Jefferson, Detroit?

McDonald's at 8825 E Jefferson, Detroit is open daily from 7:00 AM to 9:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open Monday to Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 2:00 AM.