McDonald's

Reviews

• LE

  l eastman

  2 days ago
  5.0
  When I say on the night shift on the weekend ur employees Tiffany Kuhn who takes the drive-thru orders her customer service is excellent and she need to be recognized... Cant speak on the other employee but 5 Star for her #Twin 💯💯💯
• LK

  Love Kee

  5 days ago
  1.0
  I've been giving this McDonald's grace, it's always something wrong when I come here or it's the attitudes of the people who work here (MANGERS to be specific) but today I'm confused on if this is a 24 hours McDonald's why is it that my mobile app was canceled while I'm sitting in the drive thru for over 10 mins with no one coming to the speaker. Then I finally drive around to leave and they are outside the door on a cigarette break. This is unacceptable customer service and I will not be back, l'll take the extra few minutes to drive to another location. If you don't want to work nights then find another job.
• NG

  Nefertiti Gatling

  6 days ago
  1.0
  I was very disappointed by the behavior of the manager, Tiffany, during my visit. The way she spoke to employees was rude, antagonizing, and completely unprofessional. If an employee made a simple mistake, there was no need for her to speak to them in a nasty or demeaning manner—especially in front of customers. Mistakes happen, and a manager should lead with patience, respect, and proper coaching. Instead, her tone and attitude created an uncomfortable environment for both staff and customers. This type of behavior reflects poorly on the restaurant and the brand as a whole. Tiffany would benefit greatly from additional management and customer service training. Employees deserve to be treated with dignity, and customers should not have to witness such unprofessional conduct.
• TF

  T F

  Jan 3, 2026
  1.0
  They sold me some cold chicken strips a happy meal size mc flurry for 5$ I ask for a large they said that cup is a large it the cup that cup with the kids happy meal they make they own prices don't change the grease sale u old food no hair nets worn
• RC

  Renee Canada

  Dec 30, 2025
  1.0
  This was the worst experience I had ever experienced in a very long time. My sister and I were on our way back out of the city from shopping downtown. So, we stopped to get something quick to eat. We went through the drive thru and sat about ten minutes with no other cars there with us. Until we decided to say hello, to get some service. Then a young lady with not so great customer service came on the speaker. Very dry speaking can I help you. My sister started speaking and gave her code from the McDonald's App. And was informing the young lady which deal she wanted with the code. I can not even tell you how or why the conversation became where the young lady became irritated with taking the order from my sister. Then it was my turn, I gave my code for my order. The young lady raised her voice a little and was like no you can only do one code per car. We tried to explain to her we have completed this kind of service many times at a lot of other McDonald's. Then I was like okay never I will go in and place my order. One thing is for sure you never argue or upset someone preparing your food or just needing service from. We pull off to park to go in. Mind you my sister never confirmed or received confirmation for her order being completed. We get out of the car to walk in. And a young lady at the drive thru started hanging out of the window of the restaurant speaking loudly at us, you can not use your code inside from the drive thru. We were then even more confused by her behavior. Like she never gave any confirmation on my sister's or my order to say okay or this is your total. But, by this time I need a manager. So, when we get in the restaurant some staff are mumbling and looking at us like we trying to cause a issue. But, if they heard the conversation from the drive thru, to someone yelling from the restaurant windows they should have known it was not us. Once again, I needed a manager. An older gentleman came out after we stood there for a couple of minutes. My sister at this time was over it. We were tired from shopping and hungry we just wanted something quick to eat to get back on the highway home. But, I wanted in a calm way to explain the issue or he could at least know amd explain somethings to me. Well, all we received was the young lady was correct we could not give her our code in drive thru and then walk in and get our food off the same code that was used. Eventhough, we were trying to avoid a possible already irritated situation to get any worst at the drive thru. I travel to offices working with employees on giving outstanding customer service no matter what, about their body language and how to watch their tone of voice in situations. Not saying they should have bent over backwards for us. As a manager to a manager I expected a lot more from him. And he gave absolutely nothing. And what I mean by that was, when we came in he already knew the issue. He should have greeted with a smile and asked how can I help you. And not waited for us to tell him the issue we had. He then should have politely stated I do apologize for any confusion. I store does have a policy were one code per car. But, how can I help you now. A conversation like that goes a lot smoother for the customer and the staff. Once, again we all need more training in taking care of our customers who we would like to return. They is why I would never walk into a place being a bad customer. I know what that feels like to experience someone who is not having a good. I just felt terrible because it was so many opportunities to turn our experience around and no one cared enough to do so. That is the part that bothers me the most. Where would any business be without their customers? Let us all do better, because we need each other.

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