McDonald's

3.0
2051 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22021 West 8 Mile Road, Detroit, MI
48219, United States

Hours

Reviews

3.0
2,051 reviews
5 stars
553
4 stars
335
3 stars
363
2 stars
231
1 star
569

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiencing incorrect orders and long wait times.

Food Quality

Many reviews highlighted issues with cold, stale, or improperly prepared food, including undercooked fries and burnt items.

Cleanliness

Customers frequently mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.

Inconsistent Experience

While some customers praised the speed and friendliness of certain staff members, the overall experience was marred by inconsistency and frequent service failures.
  • AE
    Antearo Epperson
    2 days ago
    1.0
    Incorrect order
  • JM
    Jill Marie
    Nov 2, 2025
    2.0
    They forgot the hash browns I ordered through the drive through and I didn't notice, it was for the kids to tite them over before the funeral. I was extremely disappointed 😞 couldn't have made my morning go any worse.
  • IQ
    I am Queen
    Oct 30, 2025
    2.0
    Came through drive thru, ordered #9 Steak & egg begal meal. Got to work, noticed I received a steak begal with no egg & my coffee is cold, Im pissed‼️😡
  • AL
    Annya Lee
    Oct 29, 2025
    2.0
    Me and my man went here and the fries were undercooked like visibly undercooked and still had white spots on the fries. The service was rude and had a attitude towards us the entire time
  • CS
    cyndi Says
    Oct 21, 2025
    1.0
    terrible place. made all my food and then charged me for Sandwich that I didn't get. manager so busy chewing while talking and having me throw sandwich away myself. no condiments. the manager should be ordering condiments and fixing coffee machine for morning patrons.🗡🗡👀

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 22021 West 8 Mile Road, Detroit?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same day and no-contact delivery options.