McDonald's

3.0
2061 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22021 West 8 Mile Road, Detroit, MI
48219, United States

Hours

Reviews

3.0
2,061 reviews
5 stars
553
4 stars
336
3 stars
363
2 stars
232
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiencing incorrect orders and long wait times.

Food Quality

Many reviews mentioned cold, stale, or improperly cooked food, with specific complaints about undercooked fries and incorrect items.

Cleanliness

Customers frequently noted dirty seating areas and unsanitary conditions, particularly in the bathrooms.

Management Issues

Several reviews highlighted poor management practices, including lack of staff training and inadequate response to customer complaints.

Mixed Experiences

While many reviews were negative, a few customers praised the speed of service and friendly staff, indicating some positive experiences.
  • JT
    Jacob Thomas
    2 days ago
    1.0
    They dont sell scat packs here only goyslop🇮🇱🇮🇱🇮🇱🇮🇱🇮🇱
  • LS
    LaTonia Stewart
    6 days ago
    3.0
    I live around the corner this place so I am here a lot. How do they NEVER have something smh it's TERRIBLE. Bad attitudes from the staff & management. DO BETTER STORE MANAGER with your team. I've ordered a premium coffee ☕️ a few times & havnt once received cuz NO MILK for coffee. DO BETTER! When I get home it's always something not in the bag. DO BETTER.
  • YD
    Yaya D
    Jan 5, 2026
    1.0
    I literally just received a door dash order, deluxe chicken meal with no salt. The packaging was the best thing about the order.the chicken was old and DRY. Fries were hard, cold...maybe to be expected. Bun burnt. I called DD immediately for a refund. I am reaching out to McDonald's headquarters on this one since the manager has chosen to have a non working phone for customers to call in on. That food is HARD CORE TRASH at best. You only received one star because I had to select a star to write the review
  • TT
    Tessa Thomas
    Dec 21, 2025
    1.0
    food is stale and the employees are always angry and in a bad mood. the seats are mostly always dirty.
  • LG
    LaDonna Gilliam
    Dec 15, 2025
    2.0
    Long wait no frappe milkshakes, no sprite 😫

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 22021 West 8 Mile Road, Detroit?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same day and no-contact delivery options.