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McDonald's

3.0
(2042 reviews)

Business Details

22021 West 8 Mile Road, Detroit, MI
48219, United States
(313) 533-3410
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22021 West 8 Mile Road, Detroit, MI
48219, United States

Hours

Reviews

3.0
2,042 reviews
5 stars
546
4 stars
327
3 stars
363
2 stars
232
1 star
574

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to significant dissatisfaction.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, contributing to a negative dining experience.

Long Wait Times

Customers frequently complained about excessively long wait times in both the drive-thru and inside the restaurant.

Cleanliness

The cleanliness of the restaurant, including bathrooms and dining areas, was criticized by multiple reviewers.
  • JM
    Janet Mitchell
    Feb 22, 2026
    1.0
    I went to the drive thru I ordered2 happy meals, 3 McDouble meals and 2 mcchicken meals when I went to get my food they gave me 2 happy meals, 1 McDouble meal, and 2 mcchicken meals. When I wanted to order and pay for the other meals they wanted me to get back in line. No way. That was bad customer service. Now I have 7 grand kids and 5 meals worse experience ever!!!
  • LL
    Laura
    Feb 15, 2026
    5.0
    The manager Hillary, was absolutely amazing. On a busy Valentine's Day, her attitude and work ethic was top notch. I am a server myself, and after a long day it was so refreshing to have somebody cater to my needs and provide such a positive experience. This woman needs a raise ASAP, because she is a true service provider!
  • LH
    Louis Holloway
    Feb 12, 2026
    2.0
    Try to get early morning breakfast at six am all signs were on but was told that they were not open
  • KP
    Kristopher Prevost
    Feb 7, 2026
    5.0
    I recently had a wonderful experience at McDonald's! 🍟 The service was incredibly fast and friendly, making my visit a breeze. I truly enjoyed the delicious food, as always. It's become my go-to spot for a quick and satisfying meal. I highly recommend their classic burgers and crispy fries. Thank you for another fantastic meal! #McDonalds #FastFood #GreatService #Delicious
  • JR
    Jahmar Renfroe
    Jan 26, 2026
    1.0
    They suck at DoorDash orders yesterday they gave me someone else order but my ticket number was correct then today they messed up on my order forgetting my add ons and missing a whole item and I asked for a ice coffee and it come with no ice they need to do better with DoorDash orders because we are already paying an extra amount for the items we order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 22021 West 8 Mile Road, Detroit?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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