Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to significant dissatisfaction.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, contributing to a negative dining experience.
Long Wait Times
Customers frequently complained about excessively long wait times in both the drive-thru and inside the restaurant.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was criticized by multiple reviewers.
JM
Janet Mitchell
Feb 22, 2026
1.0
I went to the drive thru I ordered2 happy meals, 3 McDouble meals and 2 mcchicken meals when I went to get my food they gave me 2 happy meals, 1 McDouble meal, and 2 mcchicken meals.
When I wanted to order and pay for the other meals they wanted me to get back in line. No way. That was bad customer service. Now I have 7 grand kids and 5 meals worse experience ever!!!
LL
Laura
Feb 15, 2026
5.0
The manager Hillary, was absolutely amazing. On a busy Valentine's Day, her attitude and work ethic was top notch. I am a server myself, and after a long day it was so refreshing to have somebody cater to my needs and provide such a positive experience. This woman needs a raise ASAP, because she is a true service provider!
LH
Louis Holloway
Feb 12, 2026
2.0
Try to get early morning breakfast at six am all signs were on but was told that they were not open
KP
Kristopher Prevost
Feb 7, 2026
5.0
I recently had a wonderful experience at McDonald's! 🍟 The service was incredibly fast and friendly, making my visit a breeze. I truly enjoyed the delicious food, as always. It's become my go-to spot for a quick and satisfying meal. I highly recommend their classic burgers and crispy fries. Thank you for another fantastic meal! #McDonalds #FastFood #GreatService #Delicious
JR
Jahmar Renfroe
Jan 26, 2026
1.0
They suck at DoorDash orders yesterday they gave me someone else order but my ticket number was correct then today they messed up on my order forgetting my add ons and missing a whole item and I asked for a ice coffee and it come with no ice they need to do better with DoorDash orders because we are already paying an extra amount for the items we order.
What are the operating hours of McDonald's at 22021 West 8 Mile Road, Detroit?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same day and no-contact delivery options.
Is drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24 hours a day, 7 days a week at this location.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order ahead using a mobile app for this McDonald's?
Yes, you can order ahead using the McDonald's App available on iOS and Android platforms.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services and amenities does this McDonald's offer?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What nearby places can I visit before or after dining at McDonald's on West 8 Mile Road?
Nearby places include CVS pharmacy for your health needs, Pegasus Entertainment for electronics, and Northland Roller Rink for recreational activities.
Is there a pharmacy close to this McDonald's?
Yes, CVS Pharmacy and Fidmarc Express Pharmacy are both conveniently located near this McDonald's.
Are there convenient transportation or delivery services near this McDonald's?
Yes, there is a UPS Access Point location nearby for shipping and courier services.
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