Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
While some customers found the food acceptable, others reported receiving cold or incorrect orders, and issues with food freshness.
Cleanliness
Several reviews mentioned a lack of cleanliness and organization within the restaurant, impacting the overall dining experience.
Management Issues
Customers noted poor management practices, including staff being untrained and unresponsive to customer needs.
WB
William Bell
3 days ago
1.0
Drive to line was moving slow. Drive-thru Line at this McDonald's just stopped moving. Cars are driving off. Called the store and no answer. Cars are blowing in the line.
DD
Demarcus Robinson (Demarcusenterprises)
5 days ago
5.0
Food was awesome always quick to grab McDonald's when I'm in a rush. Some locations I do not recommend going to in Detroit
DW
Dre Whitfield
Nov 16, 2025
4.0
It was a pleasant experience the employees were friendly polite and courteous
SM
Sha M
Nov 9, 2025
1.0
I placed an order through DoorDash and was extremely disappointed. The food arrived cold, soggy, and clearly not fresh. On top of that, some items were missing. I called the restaurant to report the issue, but the person who answered was shockingly rude. They loudly insisted their food is “always hot” and claimed they “don’t make mistakes,” then hung up on me mid-conversation. I will never order from them again.
BH
Bomani Humphrey
Nov 7, 2025
1.0
Never go to McDonald's on the boulevard at 3:40am. Even though they open it 24 hours a day.
Because they're not open at that time. On my way to coney island