McDonald's

3.0
2891 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2889 W Grand Blvd, Detroit, MI
48202, United States

Hours

Reviews

3.0
2,891 reviews
5 stars
746
4 stars
510
3 stars
482
2 stars
274
1 star
879

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While some customers found the food acceptable, others reported receiving cold or incorrect orders, and issues with food freshness.

Cleanliness

Several reviews mentioned a lack of cleanliness and organization within the restaurant, impacting the overall dining experience.

Management Issues

Customers noted poor management practices, including staff being untrained and unresponsive to customer needs.
  • WB
    William Bell
    3 days ago
    1.0
    Drive to line was moving slow. Drive-thru Line at this McDonald's just stopped moving. Cars are driving off. Called the store and no answer. Cars are blowing in the line.
  • DD
    Demarcus Robinson (Demarcusenterprises)
    5 days ago
    5.0
    Food was awesome always quick to grab McDonald's when I'm in a rush. Some locations I do not recommend going to in Detroit
  • DW
    Dre Whitfield
    Nov 16, 2025
    4.0
    It was a pleasant experience the employees were friendly polite and courteous
  • SM
    Sha M
    Nov 9, 2025
    1.0
    I placed an order through DoorDash and was extremely disappointed. The food arrived cold, soggy, and clearly not fresh. On top of that, some items were missing. I called the restaurant to report the issue, but the person who answered was shockingly rude. They loudly insisted their food is “always hot” and claimed they “don’t make mistakes,” then hung up on me mid-conversation. I will never order from them again.
  • BH
    Bomani Humphrey
    Nov 7, 2025
    1.0
    Never go to McDonald's on the boulevard at 3:40am. Even though they open it 24 hours a day. Because they're not open at that time. On my way to coney island

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available 24/7 at this location.