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McDonald's

3.0
(1835 reviews)

Business Details

18403 Grand River Rd, Detroit, MI
48223, United States
(313) 837-9040
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18403 Grand River Rd, Detroit, MI
48223, United States

Hours

Reviews

3.0
1,835 reviews
5 stars
473
4 stars
287
3 stars
319
2 stars
217
1 star
539

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Quality

Several customers reported receiving cold or incorrect food orders, with some mentioning issues like food poisoning and unsanitary conditions.

Customer Experience

Many customers expressed frustration with the overall experience, citing slow service, missing items, and lack of communication from staff.

Positive Feedback

A few customers praised specific employees for their excellent service and noted that some food items were fresh and delicious.
  • VG
    Valena Gardner
    Feb 24, 2026
    3.0
    My first time using the kiosk...picked my grandson up from school. Of course he wanted hickey Dz
  • AR
    angel rodriguez
    Feb 24, 2026
    5.0
    Rihanna was very professional with a smile.\nAnd friendly i am happy with her service. She should be employee of the month. Every time I come to this mcdonald's , she always professional. With her service
  • HB
    Harlesha Braxton
    Feb 24, 2026
    1.0
    Horrible attitudes at 8:20am. Went to get breakfast with my grandma and she gave us items not on our receipt but held the items we paid for hostage. Being nasty doesn’t get you far and the orange juice taste like water!!!! Im highly disgusted.
  • SR
    Steven Robert
    Feb 21, 2026
    1.0
    Fries taste horrible didnt give me all my food or change cashier rude.
  • CC
    CatttDaddy
    Jan 14, 2026
    1.0
    Terrible. The cashier was arguing with a customer about an order they messed up .. pathetic place

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 18403 Grand River Rd in Detroit?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services every day, 24 hours a day, through their online ordering platform.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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