Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,896 reviews
5 stars
495
4 stars
296
3 stars
334
2 stars
221
1 star
550
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several reviews mentioned poor food quality, including cold or old items, and issues with freshness.
Cleanliness
Some customers noted that the restaurant was clean, particularly the restrooms, but others pointed out areas needing improvement.
- SJsamyia jenkins1 day ago1.0first of all, I ordered a 10 piece nugget meal with a Dr Pepper and a Oreo McFlurry first off they gave me eight nuggets instead of 10 nuggets and they gave me barbecue sauce instead of sweet-and-sour sauce. They gave me no straws no napkins no spoon. dear how they messed up with my Oreo McFlurry is they gave me a M&M McFlurry I don’t even eat M&Ms and then the problem is they didn’t even communicate. They didn’t even tell the Dasher anything. They just did what they wanted and gave me what they wanted.
- BBBarbarian Bazel2 days ago1.0Slow and food was luke warm if I had to wait as long as I did my food was gone be hot
- AWAnthony Reinke (Werebear2600)Nov 13, 20252.0It was McDonald's. Nothing special here.
- KCKrissy CurryOct 20, 20251.0And whoever just did my DoorDash at 2am needs to be fired and placed back in school since you can’t read simple orders.
- KDKenny DeitertOct 15, 20251.0I do not recommend coming here. I waited 45 minutes for two cheeseburger, kids meals and a 10 piece chicken nugget I waited at the window for 20 minutes waiting for my food. This is the worst McDonald’s I’ve ever seen in my life.
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's at 18403 Grand River Rd in Detroit?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day, 24 hours a day, through their online ordering platform.
Can I use the drive-through at this McDonald's location?
Yes, the drive-through is available 24/7 at this McDonald's location.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's support mobile ordering or app-based ordering?
Yes, you can order via the McDonald's app available on both Apple and Android, as well as through their online ordering links.
What pickup options are available at this McDonald's?
Curbside pickup and no-contact delivery options are offered at this location.
Are there any nearby places to visit before or after dining at McDonald's on Grand River Rd?
Near this McDonald's, you can visit Detroit K-9 Pet Supplies for pet needs, or check out Brooklyn Fish and Chicken for different dining options.
Which nearby pharmacies are close to McDonald's at 18403 Grand River Rd?
DLS Pharmacy, Grand Mercy Pharmacy, and Rite Aid are nearby pharmacies where you can fill prescriptions or purchase health items.
What other dining options are available near this McDonald's?
Nearby you can find Subway, Mama Deluca's pizza restaurant, 44 Burrito Mexican Grill, and Metro Fish and Seafood for variety in cuisine.
Does this McDonald's location offer free WiFi and other amenities?
Yes, this location offers free WiFi along with other services such as McDelivery, mobile offers, and gift cards.