Brand Certified
McDonald's
3.2(1503 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
18137 Joy Rd, Detroit, MI
48228, United States
Certified by McDonald's • Mar 01, 2026
(313) 336-2318
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,503 reviews
5 stars
481
4 stars
227
3 stars
280
2 stars
164
1 star
351
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Wait Times
Several reviews mentioned excessively long wait times, both in the drive-thru and for food preparation.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty seating areas and bathrooms.
Mixed Experiences
Some customers had positive experiences with friendly staff and fresh food, indicating inconsistency in service.
- IAIndrani Acevedo5 days ago1.0I will never come back here the wait time was ridiculous over 20 mins in the drive thru and the staff is so serious and the food wasn’t even up to part
- LMLeah Morrison6 days ago3.0I wanted to Sundays but nobody knew how to fill the ice cream machine
- CFChesherl FearsFeb 13, 20265.0I was working on a site around Joy road and I went into this BP gas station where a McDonald's was located and their food are the best I have been to many McDonald's all over town but this one is the best food was very fresh they waited on you quickly there is very friendly the supervisors the employees everybody was friendly the food is so so fresh I would recommend this place to any and everybody if you don't live over here just stopped over anyway and just to get some McDonald's I commend all you guys to Cooks the workers everybody you're wonderful
- MPMichael PlunkettFeb 1, 20261.0Absolutely the worst! Teller arguing over MY meal. Can't even get the order right! Slow, like 20 minutes from teller to food window. And I got the attitude at the end, "Order" and jammed the bag at me! The worst! McDonald's you sure have come a long way, be proud! Not!!!!
- KBKatina ButlerJan 26, 20262.0Cashier nasty attitude, order a cookie tote and they microwave my cookies. They were so hot you couldn't touch them for 20 minutes, also they burned the cookies they were completely hard in the middle food for a family of four, burgers and fries every where sandwiches were not securely wrapped and order was wrong.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website