Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,578 reviews
5 stars
510
4 stars
247
3 stars
291
2 stars
168
1 star
362
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior.
Food Freshness
Many reviews indicated that the food was often served cold or not fresh, with several complaints about incorrect orders.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty seating areas and bathrooms.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
- DZDylan Zimmerman3 days ago3.0Heard this place is the world’s best Big Mac made after 11pm.
- RBrhodesia brown3 days ago5.0Food so good
- HAHuda Al4 days ago1.0Worst management ever. Wasted 30 minutes for a sandwich and fries and they couldn't even find the mobile order after I already paid
- BBBlessedJan 3, 20265.0I was there Friday January 2nd at around 8pm. The young lady who was taking the orders was soo pleasant and nice. It was soo refreshing because nowadays good cust service is hard to come by. Im not sure what her name is but i feel like she needs to be recognized for it. Thank you and i WILL go back there.
- RLR LDec 16, 20253.0Always been called Meurd3r Macs to me
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's located at 18137 Joy Rd, Detroit, MI?
McDonald's at 18137 Joy Rd in Detroit, MI is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a drive-thru that operates 24/7.
What payment options are accepted at McDonald's on Joy Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are provided at the McDonald's on Joy Rd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there nearby gas stations close to McDonald's at 18137 Joy Rd?
Yes, nearby gas stations include Quit mart, Tuck and Sons, bp, Shell, and Joy and Southfield convenience stores.
What other fast food options are near this McDonald's location?
Nearby fast food options include another McDonald's, KFC, and Subway restaurants.
Where can I find an ATM near this McDonald's?
GetCoins and Cash2Bitcoin offer ATM and Bitcoin ATM services near this McDonald's.
Are there any beauty and spa services near McDonald's on Joy Rd?
Yes, Glam City Detroit, Royal Hair Co., and Luxe Beauty Bar Detroit are nearby for beauty and spa services.