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McDonald's

3.1
(1221 reviews)

Business Details

21640 Grand River Avenue, Detroit, MI
48219, United States
(313) 532-3780
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
21640 Grand River Avenue, Detroit, MI
48219, United States

Hours

Reviews

3.1
1,221 reviews
5 stars
338
4 stars
206
3 stars
234
2 stars
130
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Freshness

While some customers praised the freshness of the food, many others complained about cold or poorly prepared items.

Cleanliness

Numerous reviews highlighted unsanitary conditions and a lack of cleanliness in the restaurant.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
  • JC
    Javon Chaverst
    Jul 30, 2023
    5.0
    I love the new management team! They make sure the food is fresh and hot everytime. They even give out free food when I order from inside the restaurant. The customer service is exceptional! I just wish they mopped the inside better or did something to make the inside more presentable.
  • CC
    Carl
    Feb 25, 2023
    1.0
    Wait time tonight was crazy I be out must have only been one person there first I had someone in my car placing a order and I had make a mobile order and was told only 1 order per car then I get to the first window and I’m waiting for someone to come then she comes out of the second window yelling pull up to this window. Then I pull back around and get in line again for my mobile order and proceed to wait like another 30 minutes
  • DM
    Devon Maples
    Aug 17, 2022
    4.0
    Good service no complaints food came fast
  • JB
    Jack Boston
    May 4, 2022
    1.0
    They Lady running the drive thru was very unprofessional and rude.. was downgraded by her and called racial slurs for wanting to get my free large fry the rest of the staff thought it was funny horrible location horrible experience -5 stars... hopefully you do better

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 21640 Grand River Avenue, Detroit?

This McDonald's location is open 24 hours a day, 7 days a week, including all days of the week.

Does this McDonald's provide drive-through service?

Yes, the McDonald's at this location offers drive-through service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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