McDonald's

3.2
1837 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20405 Conant Avenue, Detroit, MI
48234, United States

Hours

Reviews

3.2
1,837 reviews
5 stars
518
4 stars
326
3 stars
365
2 stars
191
1 star
437

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during late-night hours, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others reported rude and unprofessional attitudes.

Food Quality

Numerous complaints were made about food being cold, undercooked, or stale, with some customers experiencing food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms, impacting the overall dining experience.
  • HJ
    H Jay
    Nov 15, 2025
    1.0
    Ordered a $6 meal fresh cooked to order they gave me dried out nuggets , double cheese burger dried out fries had extra extra salt for no reason and nuggets was cold only thing good was the hc orange oh ya they got mad when I said no ice 😭 came here midnight 11 oh ya I asked no onions why it look like they took the onions off they so strong I still can smell them !
  • YM
    Yolanda McBride
    Nov 7, 2025
    5.0
    My food was fresh
  • SB
    Scott Barrette
    Oct 29, 2025
    1.0
    Was told to pull ahead for a hash brown. Waited over 5 minutes and had to go inside and my meal is just sitting there. Definitely need to get their stuff right. But I guess with you expect from McDonald's workers..
  • EW
    Eric Williams
    Oct 28, 2025
    1.0
    Terrible late night and they had people in uniform with non-uniform hats covering dreadlocks order was also incorrect I took it because I waited so long in the Drive-Thru waited 15 minutes Four cars total.
  • JT
    Jay T.
    Oct 9, 2025
    1.0
    I ordered a quarter pounder meal and my burger was undercooked. I got sick as hell and found out I got food poisoning from this location. They refuse to give a refund, called, emailed, everything. Here's the pictures of the burger. Continue to buy from there if y'all want, the city health department was informed as well... Apparently several people have been complaining about this location in particular. So they've been made aware.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 20405 Conant Avenue, Detroit?

McDonald's at 20405 Conant Avenue, Detroit, is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery, same-day delivery, and no-contact delivery services.