McDonald's

3.1
2162 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15550 W McNichols, Detroit, MI
48235, United States

Hours

Reviews

3.1
2,162 reviews
5 stars
603
4 stars
348
3 stars
430
2 stars
247
1 star
534

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and equipment.

Food Consistency

While some customers enjoyed fresh and tasty food, many complained about receiving cold or incorrect items.

Management Issues

Several reviews pointed to a lack of effective management and organization, leading to chaotic service.

Customer Experience

Overall, customer experiences varied widely, with some praising the location while others expressed frustration and disappointment.
  • DK
    Dora Kuenzer
    Nov 15, 2025
    1.0
    This is a very unfriendly poor service McDonalds!! Went through the drive thru, asked to pull to side and waited 20 minutes before having to go in and get food ordered!!
  • WW
    Wanda White
    Nov 14, 2025
    1.0
    During my time work at my job that's not McDonald's been told that the customer is always right, I really want McDonald's on this location to understand when we order our food and we see it on your menu board at the drive thru to see y'all have a sausage, egg and cheese bagel that is number ten den number and your number nine is steak cheese and egg bagel. When I ordered the number 10 y'all brought out the number 9 and I had to explain to the lady what I ordered so she took it back and it's a shame that y'all didn't remake it 😒 but y'all used the same bagel and eggs after removing the steak and onions. I could have food poisoning behind yard doing that. Yes, please know, whatever restaurant you eat in is going to turn around and do the same thing to you and that's for the one that prepared that sandwich call karma. I had to run to the bathroom right after eating that sandwich.When a customer tells you that the food is wrong you suppose to remake the sandwich.
  • TM
    Terri Mckissic
    Nov 13, 2025
    1.0
    McDonald's is my one go to place for lunch but this one visit i order a fish sandwich i used my rewards points and what I got was jack up my dog won't eat it.is it because I used rewards points and get jack up food?????
  • NV
    N V
    Oct 19, 2025
    1.0
    No tenía mi orden y no sabían cual era me estaban dando otro diferente y no tenían pie el cual ya había ordenado en la app mobile Después me mandaron a esperar al curbside en lo que lo preparaban después de 30 minutos de espera tuve que ir adentro para saber que pasaba y al final volvieron a olvidar mi orden me pidieron que les explicara qué había pasado y no me creían así que les dije que revisaran las cámaras simplemente quería mi dinero o la comida. al final solo me la entregaron sin mas explicaciones para no tener problemas
  • AI
    Aminul “Amin” Islam
    Oct 16, 2025
    5.0
    Fast and efficient McDonald's with a friendly staff.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Is drive-thru service available and what are its hours?

Yes, the drive-thru is open 24/7 at this location.