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McDonald's

3.1
(2058 reviews)

Business Details

15550 W McNichols, Detroit, MI
48235, United States
(313) 836-1424
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15550 W McNichols, Detroit, MI
48235, United States

Hours

Reviews

3.1
2,058 reviews
5 stars
567
4 stars
324
3 stars
408
2 stars
241
1 star
518

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many experiencing delays of 30 minutes or more in both drive-thru and lobby.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness among staff, contributing to a negative customer experience.

Food Quality

Several customers complained about cold, old, or poorly prepared food, with some noting that items were not fresh.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted that food was fresh and hot on occasion.
  • SJ
    Sharee Jones
    Feb 16, 2026
    5.0
    Delicious
  • DL
    Daisha Lindsay
    Feb 14, 2026
    1.0
    No way it should take them 35 mins To still take care of clients and do a shift change, you can tell there’s young people managing that place
  • SS
    Serenity
    Feb 2, 2026
    1.0
    Trash location … like these scheming folks told me the receipt machine didn’t work then shorted me on my pies on purpose. Making all these excuses bcuz I ordered 6. That’s so lame. Just say you don’t have it. No sides having chickens working drive thru 🤣
  • TW
    Tyree Watson
    Jan 30, 2026
    1.0
    Folks must be in there sleep , ain’t no way the line ain’t move in 30mins
  • DL
    D L
    Jan 17, 2026
    5.0
    I was very happy and surprised by the excellent service I received from Ryan. The place was back inside and drive through but she was fast, professional, friendly and helpful. I haven’t seem that type of service from a fast food in a very long time. Ryan needs to be hired by corporate to go around to help train personnel how to work in a fast pace environment but makes it looks so easy. Thank you Ryan you restore my trust to visit this McDonald's on a regular basis.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Is drive-thru service available and what are its hours?

Yes, the drive-thru is open 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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