Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or poorly prepared food, with some describing it as 'garbage' or 'nasty'.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of accessible restrooms.
Operational Issues
Customers experienced issues with the restaurant's hours, including early closures and confusion over service availability.
GS
Guy Serafino
2 days ago
5.0
Service was great. I just got 3 mcdoubles and they were ok but just a little dry. Could have used more ketchup.
MU
monstrous unicorn
Jan 4, 2026
4.0
busy, late night, accurate order.. polite staff
VC
ViTaL Clan
Jan 1, 2026
1.0
This McDonald’s is so TRASH, do not go here. They don’t understand simple task; 100% chance they will mess something up in your order.. Don’t WASTE your time or MONEY!!
SP
Sharon Pugh
Dec 31, 2025
3.0
Food was cold, no ice in pop and pie no filling and broke into pieces.
B3
BIG “Anthony Likely” 32
Dec 24, 2025
5.0
Thanks For Feeding Me For Christmas Everything Compensates Perfect Fresh Warm And Hot I had A Quarter Pounder With Cheese And Nuggets You Should Too It Always Makes My Day A little Easier
What are the operating hours for the McDonald's at 14271 Gratiot Ave, Detroit?
This McDonald's location operates 24 hours a day, 7 days a week, including the drive-through service.
Does this McDonald's offer drive-through service?
Yes, there is a drive-through available and it operates 24/7.
What types of payment are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide for pickup and delivery?
The services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a mobile app to order food from this McDonald's?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play to order food.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby fast food options around this McDonald's in Detroit?
Nearby fast food options include another McDonald's, Popeyes® Louisiana Kitchen, Church’s Texas Chicken, and Primo’s Pizza.
Are there any nearby stores where I can shop for clothes or shoes after visiting McDonald's?
Yes, nearby shopping options include DTLR, Villa, Rainbow Shops, Foot Locker, and Citi Trends.
Where can I get beauty and hair care services close to this McDonald’s location?
You can visit nearby places like Nubian Queens Hair Braiding, Maxx Beauty Supply, African Mart, K and H Nails Spa, and African Genesis for beauty and hair care.
How can the Detroit at Work Career Center nearby help customers who visit this McDonald's?
Customers can visit the Detroit at Work Career Center/Ross IES nearby for employment resources and career support while in the area.