Brand Certified
McDonald's
3.1(2067 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
14271 Gratiot Ave, Detroit, MI
48205, United States
Certified by McDonald's • Mar 01, 2026
(313) 521-4212
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,067 reviews
5 stars
598
4 stars
327
3 stars
362
2 stars
213
1 star
567
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking urgency.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Long Wait Times
Several reviews mentioned long wait times for orders, both in-store and at the drive-thru, contributing to customer frustration.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of unsanitary conditions and trash in the dining area.
- VPV PD4 days ago1.0The most unprofessional establishment around. Needs better management and a complete overhaul!
- VTvyvii tFeb 6, 20262.0do not ask to use the bathroom here thats for sure...theyre locked so u have to ask an employee to buzz u in but dont even do that cuz then that employee will get fired. my bsf and i literelly just had to piss and then another employee came in and said whoever let yall in is getting fired was it the guy at the front desk? and we said well yeah also we will be getting smth and she said that dœsnt matter we're a privately owned McDonald's whatever that means like okay girl lmao anyway the food was good
- SLSommer LewisFeb 6, 20265.0If I could tip I would! The cashier who took my order did an excellent job 👍 (male), I had a big order and he double checked the screen and put everything in my bag correctly.
- DDDerang3dOn3Jan 28, 20262.0This particular store is pretty good on service but it is McDonald's folks and order mistakes and mishaps are going to happen, it's a statistical numbers game. I only get fish sandwichs anymore and cheeseburgers, safest and easiest I figure to order from them 😂, their fries taste funny nowadays, not like when I was growing up, just a bitter aftertaste to me now. Meh everything else is just McDonald's, fast food that's been around so long now there just can't ever be anything special about them or their menus ever again, they peaked long, long, long ago. 😂
- DRDonley RockerJan 26, 20261.0I arrived at 11:50 at night, they told me at the drive through, they were only taking delivery orders. I politely said " ma'am I drove all from outside the major city near here, my friend is 83 and he wants McDonald's, can you please help me"? She refused to take an order...Even he's not going there anymore...Similar situation at Wendy's, except they were closing at midnight...Explained to the employee the food was for a 93 year old family member. MY ORDER WAS TAKEN, WITH EXTRA FOOD....
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 14271 Gratiot Ave, Detroit?
This McDonald's location operates 24 hours a day, 7 days a week, including the drive-through service.
Does this McDonald's offer drive-through service?
Yes, there is a drive-through available and it operates 24/7.
What types of payment are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide for pickup and delivery?
The services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a mobile app to order food from this McDonald's?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play to order food.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby fast food options around this McDonald's in Detroit?
Nearby fast food options include another McDonald's, Popeyes® Louisiana Kitchen, Church’s Texas Chicken, and Primo’s Pizza.
Are there any nearby stores where I can shop for clothes or shoes after visiting McDonald's?
Yes, nearby shopping options include DTLR, Villa, Rainbow Shops, Foot Locker, and Citi Trends.
Where can I get beauty and hair care services close to this McDonald’s location?
You can visit nearby places like Nubian Queens Hair Braiding, Maxx Beauty Supply, African Mart, K and H Nails Spa, and African Genesis for beauty and hair care.
How can the Detroit at Work Career Center nearby help customers who visit this McDonald's?
Customers can visit the Detroit at Work Career Center/Ross IES nearby for employment resources and career support while in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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