Brand Certified
McDonald's
3.3(2097 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13676 Grand River Avenue, Detroit, MI
48227, United States
Certified by McDonald's • Mar 01, 2026
(313) 739-6784
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,097 reviews
5 stars
682
4 stars
382
3 stars
407
2 stars
212
1 star
414
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Food Freshness
There are frequent complaints about food being served cold or stale, although some customers report fresh and hot meals.
Wait Times
Many customers express frustration with long wait times, particularly during late-night hours and drive-thru service.
Cleanliness
The cleanliness of the location is inconsistent, with some reviews noting a clean environment while others mention unsanitary conditions.
Order Accuracy
Numerous customers report issues with incorrect orders and missing items, leading to dissatisfaction.
- NBNunya Business1 day ago3.0Food was mediocre. Fries were stale and cold. Burgers were dry. I had a large order but if course items were missing. The lady at the window had a great attitude tho. She packed up our drinks in the washer bags to help us with carrying them. Gave plenty of condiments and smiled the whole time.
- CCCassie4 days ago5.0Best McDonald’s I’ve had lately. Food was fresh quick and there were people playing chess inside.
- SAshauntil atkinson4 days ago1.0I went to this specific location because its so close to my job.. its maybe 2 miles aways… my lunch is only 30 mins.. it took maybe 5 mins to get there.. once there i pulled up to the drive thru.. soon as i came to the speaker “ l’ll be with u in one moment.” Which was fine.. after 8 minutes!! Of waiting with no response i had no choice but to drive off starving, and frustrated.. with no time to get anything else.. now i know for a fact these corporations know how bas customer service has gotten.. just like i’m seeing it and experiencing it everywhere i know the owners of the businesses do as well.. im not sure why an establishment that literally depends on customer service would hire anything other than people that are willing to do the job.. im not sure why management would get away with allowing this.. i dont understand whats happening..but one thing i do know for a fact at the end of the day the customer will simply spend their money elsewhere.. i mean thats what your employees are basically telling your profit… so if u are okay with this i am to.. i will be warning everyone i come in contact with about this specific location.. i already contacted corporate.. now im doing a google review.. thinking about doing a tik tok as well.. the public is tired.. the workers are tired.. but the owners are quiet and comfortable.. good luck with that… the customer, amd the employees aren’t the problem.. its management and everything above it..
- DGDo You GardnerFeb 19, 20264.0Ms.D Mr T Is Love There Job So Blessings Them Info Plz And Thank Love Language BLK Nice PPL my dreams $30 Plus Ever Change
- JSJames StallworthFeb 5, 20265.0I always get a pineapple mango smoothie. They're fasting and fishing. They be getting that doordash out like fast. These guys be hustling. Great job team!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 13676 Grand River Avenue in Detroit?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, they offer delivery with 24/7 availability every day of the week.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, a drive-thru is available, open 24 hours a day, all week long.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered by this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food online from this McDonald's?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on Apple and Android.
Are there any nearby police stations close to this McDonald's location?
Yes, the Detroit Police Department 2nd Precinct and DPD 2nd Precinct are nearby, which can provide a sense of safety when visiting the area.
What nearby shops or stores can I visit after grabbing a meal at McDonald's?
After your visit, you can explore Baby Source Boutique, Blaq Streetwear, Thick Threads Apparel, and CVS Beauty for shopping needs.
Are there any nearby gas stations close to the McDonald's on Grand River Avenue?
Yes, nearby gas stations include CITGO, Ali's Amoco, and Mobil, which can be convenient for refueling before or after your meal.
Where can I find postal and courier services near this McDonald's?
You can visit the UPS Access Point location, US Post Office, or United States Postal Service nearby for mailing and shipping needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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