McDonald's

3.3
2078 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13676 Grand River Avenue, Detroit, MI
48227, United States

Hours

Reviews

3.3
2,078 reviews
5 stars
673
4 stars
379
3 stars
404
2 stars
212
1 star
410

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising the service while others noted rudeness and lack of professionalism.

Cleanliness

Several customers commented on the cleanliness of the location, with some noting it was dirty and poorly maintained.

Inconsistency

Customers experienced inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • PD
    Porsha Dominic
    2 days ago
    1.0
    This is what they served me lastnight I’m pissed and sick to my stomach that I had that in my mouth
  • DL
    Derrick Logan
    3 days ago
    1.0
    You never can go wrong at McDonald's
  • AC
    Adrian Collins
    6 days ago
    5.0
    You have to make sure too checknyour food before leaving to make sure it's hot. The atmosphere is cool because you are next to the police station.
  • NH
    Nina Hunt
    Jan 2, 2026
    1.0
    I wish there was a option for you to share a picture. My food was raw.
  • DG
    daqunda Gilliard
    Dec 17, 2025
    1.0
    Horrible timing bad communication is bad how do I order thru app and still have to wait 25 mins in store for order they haven’t asked what I’m waiting on or nothing very unsatisfactory

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 13676 Grand River Avenue in Detroit?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, they offer delivery with 24/7 availability every day of the week.