McDonald's

3.4
1249 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 Springwells, Detroit, MI
48209, United States

Hours

Reviews

3.4
1,249 reviews
5 stars
430
4 stars
228
3 stars
227
2 stars
116
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and mistakes with orders.

Food Quality

Mixed reviews on food quality, with complaints about cold fries, incorrect orders, and unsatisfactory food preparation.

Cleanliness

Significant concerns about cleanliness, particularly in the bathrooms and dining area, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect food being served.

Speed of Service

Service speed varied, with some customers noting quick drive-thru experiences while others faced long waits and delays.
  • MM
    Matthew Mccoy
    2 days ago
    1.0
    This place is ridiculously slow and very forgetful. 17 minutes waiting on fries. How stupid?
  • KK
    Karlie Kondrath
    Nov 3, 2025
    1.0
    I come here pretty often and honestly have never been treated so poorly by an employee. Busy for lunch rush and someone called my bag I was missing fries a sandwich and sauces, I had mentioned it and this older black lady snaps that it was not done. How would I know that when another employee handed me the bag?? So I wait for the fries and other things and I get them. I ask her for more ketchup packet and she calls for someone else to help me while shes LITERALLY standing in front of the sauces. So incredibly rude. Someone had to reach over her to get me the ketchup. She probably shouldn't be in the front if shes gunna be so disrespectful maybe some further training on how to interact with customers. A manager stopped me as I was leaving and let me vent to her, she was really apologetic and made me feel heard I really appreciate her taking the time to make it right. Wish I caught here name but it was very much appreciated.
  • LP
    Lacouris Pacely
    Nov 2, 2025
    1.0
    The worst they say 24 hours on Thursday Friday Saturday but when pull up they turn the menu off so you can think they closed just terrible and so is the rude management I hope corporate sees this
  • SM
    Sarai Medina
    Oct 27, 2025
    4.0
    Todo bien excepto las tiras de pollo Gourmet estaban como viejas o secas excelente para que los niños se distraigan
  • DV
    Daniel Vazquez
    Sep 16, 2025
    1.0
    Ordered two Mcchicken and tell me why would it only be the bread chicken and American cheese?. I don’t know how dumb you would have to be not to know how to make a simple mcchicken and the fries were cold and they didn’t even have salt

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's located at 1101 Springwells, Detroit?

The drive-thru is open Monday through Wednesday from 5:00 AM to 1:00 AM, Thursday until 4:00 AM, and 24 hours on Friday and Saturday. On Sundays, it's open from 4:00 AM to midnight.

When can I order delivery from this McDonald's?

Delivery is available Monday through Wednesday from 6:00 AM to 1:00 AM, Thursday until 11:59 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to midnight.