McDonald's

3.3
3627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Mack Ave, Detroit, MI
48207, United States

Hours

Reviews

3.3
3,627 reviews
5 stars
1,165
4 stars
670
3 stars
656
2 stars
318
1 star
818

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many expressing frustration over slow service and incorrect orders.

Food Quality

There were numerous complaints about food being cold, undercooked, or not prepared as requested, leading to dissatisfaction.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising kindness while others reported rudeness and poor customer service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting the overall experience.

Management Issues

Customers noted problems with management, including poor handling of complaints and staff performance, contributing to a negative atmosphere.
  • MY
    MY NAME IS BILLY ON YOUTUBE
    5 days ago
    5.0
    Exelente servicio siempre voy a compro para llevar
  • ID
    Inglorious Dre
    6 days ago
    1.0
    This was the by far the worst McDonald I been to. the food was so terrible I gave it away. Morning shift is good evening shift is unbearable.
  • QM
    Quinton Mingo
    Jan 3, 2026
    1.0
    I ordered a double quarter pounder with cheese and did not get it i don’t understand what’s so hard about reading and giving people what they ordered!!!
  • IC
    Inkun Chun
    Dec 22, 2025
    5.0
    Very kind staff. The red-haired lady ensured I got my order in a timely manner. Restaurant was clean and felt very nice to be in.
  • IB
    Isis Black
    Dec 17, 2025
    1.0
    I'm confused on why when you pay for sweet & Sour sauce with your meal that doesn't contain nuggets they act like the sauce police. They don't put them in the bag and when you ask for them they act like you're not suppose to get what you paid for....witch if you don't hand over what I purchased! Its not that serious, if I wanna dunk my fries in sauce thats my bizness now do your damn job!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1000 Mack Ave, Detroit?

McDonald's at 1000 Mack Ave is open 24 hours from Monday through Saturday, and from 6:00 AM to 11:59 PM on Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.