Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 508 Monroe Street in Detroit is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on customer service; some praised staff for being friendly and welcoming, while others reported rude behavior and unprofessionalism.
Food Quality
Generally positive feedback on the quality and taste of the burgers and fries, with many customers calling them the best in town.
Cleanliness
Most customers noted that the restaurant was clean, although some mentioned issues with bathroom access and cleanliness.
Pricing
Many customers found the prices to be high for the food offered, with some expressing dissatisfaction over perceived value.
Operational Issues
Several complaints about inconsistent service hours and issues with order fulfillment, including being turned away before closing time.
ED
Eric Divito
4 days ago
4.0
Could use a little more help
EH
Emma Hawkins
Nov 2, 2025
5.0
Absolutely loved it
AH
Angela Hendricks
Oct 27, 2025
5.0
Latasha J provided outstanding service — she was very polite, well-spoken, and made me feel welcome. The store was also very clean and well-kept. Overall, a great experience!
YH
Yvonne Hunter-Ross
Oct 12, 2025
5.0
I have not been to Five Guys Greektown in about 3 months and as soon as I walked in I was greeted with great customer service. They were pleasant and the restaurant was very clean. The food was delicious and well prepared. Being someone who has managed / worked in the food industry for many of years I would like to say JOB WELL DONE!!!!!
FK
Felicity K
Oct 11, 2025
1.0
I had an extremely disappointing and discriminatory experience at this location. When I entered with my trained service dog, a male employee came from behind the counter and immediately told me to leave because “people here have dog allergies.” I calmly explained that my dog is a federally protected service animal under the ADA, but he said he “didn’t care” and that “no dogs are allowed.”
Two security guards then came toward me aggressively. I clearly told them not to touch me, yet they continued closing in as if they were going to forcibly remove me. I’m a 5’2”, 120-pound woman, and I felt completely unsafe and intimidated by how they handled the situation. I was never loud or disruptive — I simply wanted to get their names so I could report the incident.
Their behavior was unprofessional and unacceptable. Service animals are protected by law, and no one should be treated this way for exercising their rights. I sincerely hope corporate takes this seriously and retrains the staff and security on ADA compliance and basic professionalism.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 508 Monroe Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys Detroit at 508 Monroe Street?
The restaurant is open daily from 11:00 AM to 10:00 PM, except on Fridays when it closes at 11:00 PM.
Can I order delivery from Five Guys Greektown?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
How many ways can I customize my burger at this Five Guys?
You can customize your burger in more than 250,000 ways.
What payment methods are accepted at Five Guys Detroit?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer options for gluten-sensitive customers?
While buns and certain condiments contain gluten, burgers and sandwiches are available without buns as wraps or bowls. Cross-contamination risk exists, so please check allergen information.
Is the Five Guys veggie sandwich a veggie patty?
No, the veggie sandwich is a mix of peppers, onions, and mushrooms with optional cheese, not a veggie patty.
What nearby transit option can help me reach Five Guys in Greektown?
The Greektown station, a train station nearby, provides convenient transportation to Five Guys at 508 Monroe Street.
What nearby dessert places can I visit after enjoying a meal at Five Guys?
After your meal, you can visit nearby Cold Stone Creamery or Eat-N-Out Pizza & Gelato for ice cream and desserts.
Are there any notable entertainment or dining options near Five Guys Greektown?
Yes, nearby places include The Three Legged Goat sports bar, Santorini Estiatorio Greek restaurant, and Mati's AVLI dance club, perfect for after your meal.