Business Details
About
Mexican Restaurant
Chipotle Downtown Detroit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
272 reviews
5 stars
72
4 stars
19
3 stars
20
2 stars
20
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Many customers reported unsanitary conditions and a lack of cleanliness in the restaurant.
Food Quality
Several reviews mentioned issues with food quality, including cold, poorly prepared, or missing items.
Order Accuracy
Frequent complaints about incorrect orders and missing ingredients were noted.
Staffing Issues
Customers expressed concerns about understaffing and unpreparedness during busy hours.
- DYDeondre YarberJan 1, 20261.0The absolute worst customer service I’ve received from a Chipotle. I placed a pick up order and the girl behind the counter ignored me to be on her phone while I waited for her to pass me my order which was right in front of her. I had to go to the main line to ask if someone could give me order. Very disappointing
- PDPJ DupuisDec 31, 20251.0Very unorganized, very unclean - Downtown Detroit deserves a better showing from Chipotle.., where is management?
- TDTwela DeeDec 22, 20251.0I made a catering order from this location for pickup and the food was cold and salty. We were very disappointed in the presentation and taste.
- RDRosalind DickeyDec 18, 20255.0Delicious variety of menu items. Great service.
- SCSusan CrowleyDec 16, 20251.0I placed a catering order on the website for over $200 for delivery, and the food never arrived. The delivery driver went to the location to pick up the order, but called and told me that someone else had taken our food. The store refused to remake the food for our event with 12 people, so the driver canceled the order. I was unable to reach the store and have been on hold with customer service for over 45 minutes. This was the worst experience I’ve ever had with a food vendor. Never again!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Downtown Detroit?
Chipotle Mexican Grill is located at 630 Woodward Ave, Wayne, Detroit, MI 48226, US.
What are the operating hours of Chipotle Mexican Grill in Downtown Detroit?
The restaurant is open every day from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill use sustainable and humane sourcing practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms adhering to humane and sustainable practices using only 53 real ingredients.
How can I order Chipotle food online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill in Downtown Detroit?
You can contact them by phone at +1 313-476-3447 or via email at MI.4593.DowntownDetr@chipotle.com.
Are there any popular places near Chipotle where I can go after dining?
After dining, you might visit Rock Events Detroit for concerts or Park Central Plaza convenience store nearby for gifts and groceries.
What other dining options are near Chipotle Mexican Grill in Downtown Detroit?
Nearby dining options include Penny Red's for chicken, Cava for Mediterranean fast food, Shake Shack for burgers, Woodward Coney Island diner, and Subway sandwich shops.
Are there any popular retail or fashion stores near Chipotle?
Yes, nearby you can find Greyson Clothiers, KRUD®, and Threads & Legs offering a range of fashion and sporting goods.
How can I stay updated with Chipotle Mexican Grill's latest news and offers?
You can follow Chipotle on social media platforms like Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, or subscribe to Chipotle Rewards to earn free food.