Business Details
About
Mexican Restaurant
Chipotle Downtown Detroit is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
268 reviews
5 stars
72
4 stars
19
3 stars
19
2 stars
20
1 star
138
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty counters and food preparation areas.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about slow service and lack of communication.
Food Quality
Customers frequently noted issues with food quality, including undercooked ingredients, stale chips, and incorrect orders.
Ingredient Availability
Many reviews mentioned that the location often runs out of key ingredients, leading to disappointing meal options.
Overall Experience
Overall, the location received a significant amount of negative feedback, with many customers expressing frustration and disappointment with their experiences.
- VBVonta BNov 14, 20251.0Every time I come here portions get smaller and smaller. They make excuses for saying it's going to be extra. You give me half ass scoops of meat and double portions of rice and beans and a whole cup of sour cream and I'm left with nothing but that. Protein doesn't exist here. I have two half proteins and still couldn't even get a full bowl. Everytime I come here or I go and order on DoorDash same thing. You would have thought I ate half of this. This is the damn bowl.
- PMPatrick McCauleyNov 11, 20255.0Not sure why this place doesn’t have mostly 5 stars. Very friendly staff greeted me as I ordered. The food was good. Overall, no complaints and I’d return.
- COConnor OlesenNov 8, 20255.0Kareim gave us exceptional service this evening. So quick, and tailored our bowls exactly to our liking, while also displaying exceptional character. Please give this man a raise. Joi was also the best!
- RORay The ObserverNov 3, 20253.0This Chipotle isn't the worst I've been to, but it could be cleaner. Most of the time I visit, they are out of the items I plan to order, but I’ll attribute that to them being very busy, so I can’t judge them too harshly. I usually avoid this location, but I ordered through the app. It only takes me about three minutes to walk in and grab my food, yet I always end up with a parking ticket for being gone those three minutes.
- AAArafat AldailamiNov 3, 20251.0I had a bad experience with the delivery section employee at Chipotle. She was rude and raised her voice at customers, which is completely unacceptable. Employees should represent the restaurant better. I hope management takes action and improves customer service.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Downtown Detroit?
Chipotle Mexican Grill is located at 630 Woodward Ave, Wayne, Detroit, MI 48226, US.
What are the operating hours of Chipotle Mexican Grill in Downtown Detroit?
The restaurant is open every day from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill use sustainable and humane sourcing practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms adhering to humane and sustainable practices using only 53 real ingredients.
How can I order Chipotle food online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
How can I contact Chipotle Mexican Grill in Downtown Detroit?
You can contact them by phone at +1 313-476-3447 or via email at MI.4593.DowntownDetr@chipotle.com.
Are there any popular places near Chipotle where I can go after dining?
After dining, you might visit Rock Events Detroit for concerts or Park Central Plaza convenience store nearby for gifts and groceries.
What other dining options are near Chipotle Mexican Grill in Downtown Detroit?
Nearby dining options include Penny Red's for chicken, Cava for Mediterranean fast food, Shake Shack for burgers, Woodward Coney Island diner, and Subway sandwich shops.
Are there any popular retail or fashion stores near Chipotle?
Yes, nearby you can find Greyson Clothiers, KRUD®, and Threads & Legs offering a range of fashion and sporting goods.
How can I stay updated with Chipotle Mexican Grill's latest news and offers?
You can follow Chipotle on social media platforms like Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, or subscribe to Chipotle Rewards to earn free food.