Chipotle Mexican Grill

2.4
922 reviews
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About

Mexican Restaurant
Chipotle Detroit / Grosse Pointe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4444 Radnor St, Detroit, MI
48224, United States

Hours

Reviews

2.4
922 reviews
5 stars
201
4 stars
95
3 stars
72
2 stars
76
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and orders being mishandled.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or stale items, as well as incorrect orders.

Cleanliness

Several customers noted that the restaurant was often dirty, with unsanitary conditions reported frequently.

Inventory Issues

Customers frequently mentioned that the location was out of various menu items, leading to dissatisfaction with their dining experience.

Overall Experience

The majority of reviews expressed disappointment with the overall experience, indicating a significant decline in service and food quality.
  • AM
    Alba Morozova
    Jan 4, 2026
    2.0
    Chicken often burnt. Store was also randomly closed once for no reason
  • LL
    lj lj
    Jan 1, 2026
    1.0
    So since the Chipotles are in competition makes it a reason to give the customer sloppy bowls and restroom putting together their orders. And the cashier agreed.
  • SS
    Spike
    Dec 27, 2025
    1.0
    Never had a worse experience at a chipotle. Just horrible on all fronts.
  • MW
    Makayla Wallace
    Dec 20, 2025
    1.0
    Went in on my lunch break the lady that waited on me was very rude and slow paced. I ordered double steak the steak was so salty and chewy to the point I couldn’t eat it. I tried to call the store no body answers they just have a robot. $23 down the drain now a days food cost to put for it to be made any kind of way.
  • MH
    Martez Haynesejkj
    Nov 19, 2025
    1.0
    This location is absolutely horrible. I get it’s a high volume store & it can get kinda overwhelming. But the service this location provides is absurd. How are you out of three or more table items & have no plans on doing your job and prepping more? No greeting. No class. No common respect to at least apologize for being out of something. Do not waste your time and energy patronizing this location. It is horrible.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Detroit / Grosse Pointe serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Detroit?

It is located at 4444 Radnor St, Wayne, Detroit, MI 48224, USA.