Chipotle Detroit / Grosse Pointe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported that the restaurant was filthy, with dirty tables and food debris on the floor.
Service Quality
Customers frequently mentioned poor service, including rude staff, long wait times, and unprofessional behavior.
Food Availability
Many reviews noted that the location often ran out of key ingredients, leading to unsatisfactory meals.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and small portion sizes.
Customer Experience
Overall, the experience was described as disappointing, with many customers stating they would not return.
MH
Martez Haynesejkj
5 days ago
1.0
This location is absolutely horrible. I get it’s a high volume store & it can get kinda overwhelming. But the service this location provides is absurd. How are you out of three or more table items & have no plans on doing your job and prepping more? No greeting. No class. No common respect to at least apologize for being out of something. Do not waste your time and energy patronizing this location. It is horrible.
CS
Connie Stafford
Nov 15, 2025
1.0
I walked in the door and was the only person in line. Staff was stocking and sorting items. I was waited on and the girl was rude and nasty. I will not be returning to this location.
WJ
Warren Johnson
Nov 12, 2025
2.0
Stopped in to enjoy an early dinner or what i thought would be in the middle of my shift at the local hospital. Retail dining space
uncleaned; no napkins ; old lettuce; a heavy set young cross contamination of gloves ; cashier on the cell phone; stale tortilla chips; bad attitudes and lukewarm food .
Recipes for of health call and multiple
code violations.
MT
Marvin Tom
Nov 8, 2025
4.0
I came in today around noon and there was a young woman who made my food. She Had Sandy Brown hair glasses and I think nose ring but they were clear. I’m not sure what her name was but when I say you really need to keep that girl around that was the first time I encountered somebody professional at this establishment. She was so Kind and simply did her job efficiently. Too bad I don’t know her name, but keep her around. ⏭️ Other than that, more salt needs to be added to the food here and please wash down the glass on the food station. It is so smudged and dirty.
JC
John Calhoun
Nov 3, 2025
1.0
Came into today to order bowl, as soon as I make it to the order glass. The young lady is prepping my bowl, the guy next to her is talking to her spitting over my food unaware of what he’s doing. then the chicken is under cooked, the workers play all day in there around people food it’s unprofessional and unsanitary! I think it’s time for me to get an heath inspector on the call!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Detroit / Grosse Pointe serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Detroit?
It is located at 4444 Radnor St, Wayne, Detroit, MI 48224, USA.
What are the operating hours of Chipotle Mexican Grill at 4444 Radnor St?
Chipotle is open every day from 10:45 AM to 10:00 PM.
How can I place an order online for Chipotle in Detroit / Grosse Pointe?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Detroit via phone or email?
You can call them at +1 313-925-3222 or email at MI.3692.GrossePointe@chipotle.com.
Does Chipotle Mexican Grill welcome LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers and fosters an inclusive environment.
What social media platforms does Chipotle Detroit / Grosse Pointe use?
They are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What should I know about nearby places when visiting Chipotle at 4444 Radnor St?
Nearby places include Starbucks for coffee, EZ Storage Grosse Pointe Detroit for storage needs, and The Framing Gallery if you are interested in art before or after your meal.
Is there a convenient coffee shop near Chipotle Mexican Grill in Detroit?
Yes, Starbucks is located nearby, making it easy to grab a coffee or smoothie before or after dining at Chipotle.
Are there health and medical services close to Chipotle Mexican Grill in the Detroit area?
Yes, nearby you can find Comfort Care Home Care, Your Smile Orthodontics, and Healthy Pointe Dental among other medical and health-related services.