Chipotle Detroit / Grosse Pointe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and orders being mishandled.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or stale items, as well as incorrect orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unsanitary conditions reported frequently.
Inventory Issues
Customers frequently mentioned that the location was out of various menu items, leading to dissatisfaction with their dining experience.
Overall Experience
The majority of reviews expressed disappointment with the overall experience, indicating a significant decline in service and food quality.
AM
Alba Morozova
Jan 4, 2026
2.0
Chicken often burnt. Store was also randomly closed once for no reason
LL
lj lj
Jan 1, 2026
1.0
So since the Chipotles are in competition makes it a reason to give the customer sloppy bowls and restroom putting together their orders. And the cashier agreed.
SS
Spike
Dec 27, 2025
1.0
Never had a worse experience at a chipotle. Just horrible on all fronts.
MW
Makayla Wallace
Dec 20, 2025
1.0
Went in on my lunch break the lady that waited on me was very rude and slow paced. I ordered double steak the steak was so salty and chewy to the point I couldn’t eat it. I tried to call the store no body answers they just have a robot. $23 down the drain now a days food cost to put for it to be made any kind of way.
MH
Martez Haynesejkj
Nov 19, 2025
1.0
This location is absolutely horrible. I get it’s a high volume store & it can get kinda overwhelming. But the service this location provides is absurd. How are you out of three or more table items & have no plans on doing your job and prepping more? No greeting. No class. No common respect to at least apologize for being out of something. Do not waste your time and energy patronizing this location. It is horrible.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Detroit / Grosse Pointe serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Detroit?
It is located at 4444 Radnor St, Wayne, Detroit, MI 48224, USA.
What are the operating hours of Chipotle Mexican Grill at 4444 Radnor St?
Chipotle is open every day from 10:45 AM to 10:00 PM.
How can I place an order online for Chipotle in Detroit / Grosse Pointe?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Detroit via phone or email?
You can call them at +1 313-925-3222 or email at MI.3692.GrossePointe@chipotle.com.
Does Chipotle Mexican Grill welcome LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers and fosters an inclusive environment.
What social media platforms does Chipotle Detroit / Grosse Pointe use?
They are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What should I know about nearby places when visiting Chipotle at 4444 Radnor St?
Nearby places include Starbucks for coffee, EZ Storage Grosse Pointe Detroit for storage needs, and The Framing Gallery if you are interested in art before or after your meal.
Is there a convenient coffee shop near Chipotle Mexican Grill in Detroit?
Yes, Starbucks is located nearby, making it easy to grab a coffee or smoothie before or after dining at Chipotle.
Are there health and medical services close to Chipotle Mexican Grill in the Detroit area?
Yes, nearby you can find Comfort Care Home Care, Your Smile Orthodontics, and Healthy Pointe Dental among other medical and health-related services.