Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,493 reviews
5 stars
607
4 stars
359
3 stars
265
2 stars
102
1 star
160
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing cold, overcooked, or poorly prepared items.
Customer Service
Service quality varied significantly; some praised friendly staff while others reported rude behavior and poor problem resolution.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times and confusion with orders.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty atmosphere in the restaurant.
Ordering Issues
Many customers faced problems with incorrect orders, missing items, and dissatisfaction with the new automated ordering system.
- TJTiffany JeterNov 11, 20252.0I never got to checkers and I should have kept it that way. I ordered a american cheeseburger for $2 but as a combo it cost $8, ridiculous! The burger was small like a sausage patty. My food was luke warm, the flavor was not there. It was a waste. The A.I. on the speaker got my order wrong, the live cashier was nice.
- RTRio de Janeiro Gbg TvSep 13, 20255.0Everytime I go I’m in and out and food always hot and fresh and the people is dope
- ADArielle DobineSep 5, 20255.0It was yummy 😋
- WMWillie MarableAug 13, 20251.0Customer service was horrible, felt completely disrespected and paid for a large drink but was given a medium. The food was cold as well. I will never frequent this establishment EVER again.
- GHGloria HoughJul 26, 20251.0Found hair in my food came backkkkk to get it remaked she tried to use the same meat on the hairy burger never again what got me is she opened the burger took one patty out then through it back in the second patty out
Frequently Asked Questions About Checkers
What are the opening hours of Checkers at 16511 Harper Ave. in Detroit?
Checkers at 16511 Harper Ave. is open daily from 10:00 AM to 2:00 AM.
Does Checkers at Harper Ave. offer drive-thru service?
Yes, this Checkers location has a drive-thru service for convenient ordering and pickup.
Can I order delivery from Checkers at 16511 Harper Ave.?
Yes, you can order delivery from Checkers through their online ordering platform at https://order.checkersandrallys.com/menu/3426-harper-ave.
What payment methods are accepted at Checkers on Harper Ave.?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What type of cuisine and meals does Checkers offer at this location?
Checkers serves American fast food including burgers, sandwiches, and chicken, with meals available for lunch, dinner, and late night.
Is dining in available at Checkers on Harper Ave.?
Yes, Checkers offers dine-in, counter service, and drive-thru options, along with limited patio seating under current safety guidelines.
Are there any grocery stores near Checkers at 16511 Harper Ave.?
Yes, nearby grocery stores include Royal Fresh Market, DelPointe Food Center, and Family Dollar, making it convenient to shop for groceries before or after your meal.
What nearby automotive services can customers find near Checkers on Harper Ave.?
Nearby automotive services include S and B Loyal Auto Repair, Alex's All Star Complete Auto, and Jim's Collision, useful for customers needing vehicle repairs or maintenance.
Are there any churches near Checkers at 16511 Harper Ave.?
Yes, nearby churches include Saint Matthew Church, St. Matthew Catholic Church, and Divine Restoration Ministries, which might interest visitors before or after dining.
What safety measures has Checkers implemented in response to the Coronavirus?
Checkers has closed most dining rooms, limited patio and walk-up window occupancy, and reinforced staff handwashing and glove-changing policies to ensure guest safety.