Brand Certified
Checkers
3.8(1517 reviews)
Certified by Checkers • Mar 01, 2026
Business Details
16511 Harper Ave., Detroit, MI
48224, United States
Certified by Checkers • Mar 01, 2026
(313) 647-4262
Certified by Checkers • Mar 01, 2026
https://checkersandrallys.com/location/-24014071
Certified by Checkers • Mar 01, 2026
About
Certified by Checkers • Mar 01, 2026
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Checkers • Mar 01, 2026
Hours
Certified by Checkers • Mar 01, 2026
Reviews
3.8
1,517 reviews
5 stars
618
4 stars
363
3 stars
266
2 stars
102
1 star
168
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, overcooked, or improperly prepared items.
Customer Service
Many reviews highlighted poor customer service, with instances of rudeness, unprofessional behavior, and mistakes in orders.
Order Accuracy
Numerous customers experienced problems with incomplete or incorrect orders, leading to dissatisfaction.
Service Speed
While some customers noted fast service, others reported long wait times, particularly during busy hours.
Automated Ordering
The new automated ordering system received mixed reviews, with some customers finding it confusing and others appreciating its efficiency.
- ACAcqua Campbell1 day ago1.0Very very very poor management skills put extra mustard and ketchup when asked for extra onions management decision was to put the phone down after saying it’s extra onions here is the photo of two bites realizing it was two half strands of onion so a waste of 16$ which started off as a 12$ meal🤦🏽♀️fries were cold by the time 10am when they’re just opening
- TBTelicia Booker3 days ago5.0Food was good but they left out one of my sandwiches. After talking for a few they decided to give me the sandwich missing. 4 for the missing sandwich
- KBKimberly BrookinsFeb 24, 20265.0my food was made perfectly
- DDDominique DewFeb 15, 20265.0The food was hot and the service was well!!!
- KSKing SelebJan 30, 20261.0The night shift with door dash is horrible !!!!!!! No greeting at the intercom … from the black short lady , the boy with dreads , the white lady …. All rude customer service! Who hired these people ! The training was horrible !!! Nobody is pleasant.. it’s always a long wait .. even when nobodies in line!!!! I want the corporate to come do a night check immediately ! I run fast foods and my staff would never be this rude to customers or door dashers …. Check into this place immediately! I have no reason to lie! I been here 5 times and each time everybody was completely horrible
Frequently Asked Questions About Checkers
What are the opening hours of Checkers at 16511 Harper Ave. in Detroit?
Checkers at 16511 Harper Ave. is open daily from 10:00 AM to 2:00 AM.
Does Checkers at Harper Ave. offer drive-thru service?
Yes, this Checkers location has a drive-thru service for convenient ordering and pickup.
Can I order delivery from Checkers at 16511 Harper Ave.?
Yes, you can order delivery from Checkers through their online ordering platform at https://order.checkersandrallys.com/menu/3426-harper-ave.
What payment methods are accepted at Checkers on Harper Ave.?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What type of cuisine and meals does Checkers offer at this location?
Checkers serves American fast food including burgers, sandwiches, and chicken, with meals available for lunch, dinner, and late night.
Is dining in available at Checkers on Harper Ave.?
Yes, Checkers offers dine-in, counter service, and drive-thru options, along with limited patio seating under current safety guidelines.
Are there any grocery stores near Checkers at 16511 Harper Ave.?
Yes, nearby grocery stores include Royal Fresh Market, DelPointe Food Center, and Family Dollar, making it convenient to shop for groceries before or after your meal.
What nearby automotive services can customers find near Checkers on Harper Ave.?
Nearby automotive services include S and B Loyal Auto Repair, Alex's All Star Complete Auto, and Jim's Collision, useful for customers needing vehicle repairs or maintenance.
Are there any churches near Checkers at 16511 Harper Ave.?
Yes, nearby churches include Saint Matthew Church, St. Matthew Catholic Church, and Divine Restoration Ministries, which might interest visitors before or after dining.
What safety measures has Checkers implemented in response to the Coronavirus?
Checkers has closed most dining rooms, limited patio and walk-up window occupancy, and reinforced staff handwashing and glove-changing policies to ensure guest safety.
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