Brand Certified
Checkers
3.8(1402 reviews)
Certified by Checkers • Mar 01, 2026
Business Details
17620 Grand River Ave, Detroit, MI
48227, United States
Certified by Checkers • Mar 01, 2026
(313) 270-2199
Certified by Checkers • Mar 01, 2026
https://checkersandrallys.com/location/-24013972
Certified by Checkers • Mar 01, 2026
About
Certified by Checkers • Mar 01, 2026
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Checkers • Mar 01, 2026
Hours
Certified by Checkers • Mar 01, 2026
Reviews
3.8
1,402 reviews
5 stars
580
4 stars
346
3 stars
252
2 stars
86
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being friendly and helpful while others displayed rudeness and unprofessional behavior.
Food Quality
Customers reported inconsistent food quality, with some enjoying hot and fresh meals, while others experienced cold food, incorrect orders, and issues with food safety.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty conditions and unpleasant odors.
Order Accuracy
There were numerous complaints about incorrect orders and issues with the automated ordering system, leading to frustration among customers.
Speed of Service
While some customers praised the fast service, others experienced long wait times, particularly during busy periods.
- LPLatanya PruettDec 8, 20255.0Drive thru cashier was excellent!!
- KTKD teamDasDec 7, 20251.0I asked for some napkins with my order was told 1 napkin per order. I had 5 meals. So I asked for a refund EASY🤷🏽♂️
- PSPooda SparksNov 1, 20251.0BEWARE!!! This location is rude, unprofessional and dirty. They like to use the automated service to over-charge you for your order. The lobby smell of sewage like they are having backup Issue and still serving food!! Don’t come here!!!!!
- MMMattie MorganOct 26, 20255.0The 10/26 1:27pm crew was awesome, making sure my custom order was totally accurate before completing & distributing to me.
- DBDawn BillupsOct 19, 20253.0Typical fast food
Frequently Asked Questions About Checkers
What are the operating hours of Checkers at 17620 Grand River Ave, Detroit, MI?
Checkers is open daily from 10:00 AM to 2:00 AM.
Does Checkers offer delivery services?
Yes, you can order delivery from Checkers online at https://order.checkersandrallys.com/menu/3417-grand-river.
What type of attire is appropriate when visiting Checkers on Grand River Ave?
The attire is casual at Checkers, making it a comfortable spot for all guests.
Which payment methods are accepted at Checkers on Grand River Ave?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What meals does Checkers serve throughout the day?
Checkers serves lunch, dinner, and late-night meals.
Is there a drive-thru available at this Checkers location?
Yes, this Checkers location features a drive-thru service for convenient ordering.
Where is Checkers located in Detroit, and what are nearby landmarks?
Checkers is located at 17620 Grand River Ave, Detroit, MI 48227. Nearby landmarks include Long John Silver's, The Barber Shop, Bank of America, and White Castle.
Can I combine a visit to Checkers with nearby food options or attractions?
Absolutely. You can enjoy a meal at Checkers and explore nearby fast food options like Long John Silver's, Popeyes® Louisiana Kitchen, or White Castle. Additionally, there are local services such as The Barber Shop and Sam's Appliances close by.
Are there any nearby financial services close to Checkers at Grand River Ave?
Yes, the Bank of America is nearby, which makes it convenient for customers who need banking services before or after dining at Checkers.
How can public transportation or nearby amenities assist visitors coming to Checkers?
Visitors can access nearby amenities such as multiple gas stations like Valero and Grand National Oil Union 76, as well as ATMs like LibertyX and Cash2Bitcoin, facilitating easy stops for fueling or cash needs when visiting Checkers.
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