Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Feedback indicates a mix of experiences with customer service, ranging from friendly and efficient to rude and unprofessional.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and complaints about cleanliness.
Speed of Service
While some reviews praised the fast service, others noted long wait times and inefficiencies in order processing.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty conditions and unsanitary practices.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, suggesting a need for improvement in order accuracy.
PS
Pooda Sparks
Nov 1, 2025
1.0
BEWARE!!! This location is rude, unprofessional and dirty. They like to use the automated service to over-charge you for your order. The lobby smell of sewage like they are having backup
Issue and still serving food!! Don’t come here!!!!!
MM
Mattie Morgan
Oct 26, 2025
5.0
The 10/26 1:27pm crew was awesome, making sure my custom order was totally accurate before completing & distributing to me.
DB
Dawn Billups
Oct 19, 2025
3.0
Typical fast food
IF
Isanique Flemons
Oct 9, 2025
1.0
I left the one on green field to go here and it was terrible. I paid for sauces n they never give them out. Paid for a large fry n got a small. Worst experience ever!!!!!!!
What are the operating hours of Checkers at 17620 Grand River Ave, Detroit, MI?
Checkers is open daily from 10:00 AM to 2:00 AM.
Does Checkers offer delivery services?
Yes, you can order delivery from Checkers online at https://order.checkersandrallys.com/menu/3417-grand-river.
What type of attire is appropriate when visiting Checkers on Grand River Ave?
The attire is casual at Checkers, making it a comfortable spot for all guests.
Which payment methods are accepted at Checkers on Grand River Ave?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
What meals does Checkers serve throughout the day?
Checkers serves lunch, dinner, and late-night meals.
Is there a drive-thru available at this Checkers location?
Yes, this Checkers location features a drive-thru service for convenient ordering.
Where is Checkers located in Detroit, and what are nearby landmarks?
Checkers is located at 17620 Grand River Ave, Detroit, MI 48227. Nearby landmarks include Long John Silver's, The Barber Shop, Bank of America, and White Castle.
Can I combine a visit to Checkers with nearby food options or attractions?
Absolutely. You can enjoy a meal at Checkers and explore nearby fast food options like Long John Silver's, Popeyes® Louisiana Kitchen, or White Castle. Additionally, there are local services such as The Barber Shop and Sam's Appliances close by.
Are there any nearby financial services close to Checkers at Grand River Ave?
Yes, the Bank of America is nearby, which makes it convenient for customers who need banking services before or after dining at Checkers.
How can public transportation or nearby amenities assist visitors coming to Checkers?
Visitors can access nearby amenities such as multiple gas stations like Valero and Grand National Oil Union 76, as well as ATMs like LibertyX and Cash2Bitcoin, facilitating easy stops for fueling or cash needs when visiting Checkers.