Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
925 reviews
5 stars
331
4 stars
218
3 stars
163
2 stars
82
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold items, incorrect orders, and unsatisfactory preparation.
Speed of Service
Several reviews highlighted the quick service, with many customers appreciating the fast turnaround on their orders.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly staff while others reported negative experiences with management and service.
Cleanliness Concerns
A few customers noted issues with cleanliness, particularly regarding the condition of the food and the restaurant environment.
- CDCharles DavisNov 16, 20255.0Quick good food
- KCKyler ChildersJul 22, 20251.0I love the food but the service is absolutely terrible. Every time I order a large milkshake I’m given a medium. Any time I modify an item they charge me but ignore the modification. As someone who’s cooked professionally for 12 years I am typically pretty lenient but after the same place repeatedly messes up my order (that’s not even complicated) I’m quite appalled. You should use your money elsewhere because this place will rob you every time.
- SSScantlesladyJul 21, 20251.0This has to e the worst checkers, trying to get some fries... They ignore the speaker wishing customers disappear. Customer service isn't for everyone.
- CACharotte AndrewsJul 7, 20251.0I ordered three loaded Bufords and a medium fry first they forgot the fry when I got home it was only two loaded. Buford had to go back up there to get my order plus they don't give receipts.
- AAAlexis AmbroseJun 27, 20255.0yes 100% Very Fast
Frequently Asked Questions About Checkers
What are the operating hours of Checkers at 19801 West 8 Mile Road in Detroit, MI?
Checkers is open Monday to Wednesday from 11:00 AM to 12:00 AM, Thursday to Saturday from 11:00 AM to 12:30 AM, and Sunday from 11:00 AM to 11:00 PM.
Does Checkers at this location offer drive-thru service?
Yes, this Checkers location features drive-thru service for your convenience.
What payment methods are accepted at Checkers on West 8 Mile Road?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa.
How can I order delivery from Checkers at 19801 West 8 Mile Road?
You can order delivery online through their dedicated delivery site or via DoorDash.
What type of attire is suitable when visiting Checkers at this location?
Casual attire is appropriate when visiting Checkers at this location.
Does Checkers at 19801 West 8 Mile Road provide dine-in seating?
Yes, this location offers dine-in service along with counter service and drive-thru options.
Which nearby automotive service centers can I visit before or after dining at Checkers?
Nearby automotive service options include The Oil Exchange, AutoZone, Harthun Automotive, and Mr.D’s automotive repair.
Are there any nearby gas stations near Checkers if I need to refuel?
Yes, Marathon Gas and Amoco gas stations are located near Checkers for your convenience.
What other dining options are available near Checkers on West 8 Mile Road?
Nearby dining options include Nicky D's Coney Island, Krispy Krunchy Chicken, and Wendy's.
Are there any nearby health or wellness centers close to Checkers?
Yes, you can find Plan B Wellness Center, Remedy 313 Detroit cannabis clinic, and Touch Of Relaxation LLC massage therapy nearby.