CAVA

Reviews

• BM

  Bobby Max

  5 days ago
  1.0
  Yea purposely slow if you’re going to act like people have all the time in the world then don’t work there. There shouldn’t be five people WALKING OUT ANGRY. The fact that I had to wait over an hour for one bowl is kind of crazy
• SP

  Shanice Pinson

  Dec 28, 2025
  5.0
  Ordered from here on Uber Eats, and it was SO good. I've heard of CAVA for years and I'm so happy I finally tired it. I had realized I didn't add something to my order, and I called the store and they we're able to help me, so customer service was great even though I didn't go into the store.
• VV

  Victoria

  Dec 27, 2025
  3.0
  Possibly the worst restaurant experience I’ve ever had. We were told it’s online orders only when we entered on Dec 27 evening which is fine. We placed the order and waited over 30 minutes. Several people who came in and made their mobile orders after us received their order and we were still waiting. We finally received a completely wrong order and had to wait again. We finally got our order after another 15 minutes just to find out they forgot a bag of the pita chips. We let the girl know and she told us one second and walked away. It took us another 10 minutes to get our pita chips. All the lemonades were being removed so we did not get that even though we paid for it. Couldn’t order pickled onions or cucumbers either. When we got home we realized the forgot to put the harissa chicken we paid extra for so we two bowls with no meat that we paid $36 for. Insane experience. Edit: I returned around 3pm on December 28th as we’re from Toronto and wanted to give it another shot. The people working were so welcoming and friendly and we received our meals within 5 minutes. The bowls were absolutely loaded and delicious. I’m not sure what was going on with the staff last night but it was a completely different experience.
• LL

  Lauren Lavoie

  Dec 27, 2025
  1.0
  Worst service and experience of my life. I don’t think the staff could’ve been slower. I waited in line for 30 minutes with about 7 people in front of me. Then they were out of about anything you could want. Steak, avocado, every dressing, cucumber, toilet paper, paper towel, multiple lemonades , and then waited an extra 30 minutes for pita chips which were then filled into bags at snail pace. You know what there still was, full price. How in the world are you going to charge $16 for a bowl but have nothing to go into it. Also very dirty in there. This place needs to be supervised better.
• SI

  See You There Invitations

  Dec 26, 2025
  3.0
  I have been to this location twice. The first time we went was the day of the Christmas tree lighting. We had no issues with the service but after we received our food, we saw the guy who is chopping up the meat, he literally had drool coming out of his mouth and he didn't attempt to catch it. I'm not sure if it fell on the ground or the board 🤢 The second time we went during the holidays. It was about 6:30 pm. They closed at 10pm. The service started off good. The server was polite. I decided to have the chicken caesar wrap. When we got to the toppings, they didn't have original garlic, then they didn't have most of the other toppings. I said to the girl, nothing seems to be available. I then asked what toppings can I add? She was speaking so softly. I said (possibly sounding irritated), I can't hear her. Now, she got an attitude and told me all the toppers are on the front of the display. Look at it and tell her what I wanted. It went downhill from there. She was no longer polite. I can't really say if the caesar salad wrap is as it should because I didn’t have all the toppings that comes with it on the wrap. I added corn, tomato, lettuce. The wrap was messy. Really messy. It was difficult to eat. It was however, tasty. Most of the drink were out. They only had pineapple apple mint, which wasn't sweetened, classic lemonade and unsweetened black tea. Both times that we have been there, the garbage is always over flowing. There really is no place to put the garbage.

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