Numerous customers reported poor service, including inattentive staff, long wait times, and rude interactions.
Food Quality
Many reviews mentioned cold or incorrect food orders, with some customers expressing disappointment in the overall quality of the meals.
Gratuity Concerns
Several patrons were frustrated by the automatic 15% gratuity added to bills, feeling it was misleading and negatively impacted tipping.
Ambiance and Cleanliness
Feedback indicated issues with cleanliness, including reports of cockroaches and dirty tables, which detracted from the dining experience.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
GG
Gel
3 days ago
5.0
Very busy but we got in quick and staff was very kind. Todd helped us at the bar with food and drinks and did phenomenal. Great conversation and a great experience:)
CC
Carolyn
4 days ago
5.0
I had to stop by and drop 5 stars for a top notch B Dubs experience.
Honestly, this is the best experience at a Buffalo Wild Wings I've ever had. Like, since I was a kid, I'm not sure I've had this good of food from here in a long time. It was awesome! Kudos to the kitchen staff. You guys are throwing down in there on a Wednesday night.
The Patron margarita was good but not great. A nice pour and tasted good, but basic sour mix. I'd order it again though. Fresh juices would be nice, but I get it.
The wings were just top notch wings. We ordered them wet, and they were so saucy and delicious, just how we like. Perfectly crispy and juicy, and the desert heat were also on point. Perfectly seasoned and hot and fresh out of the fryer. So delicious.
The Loaded Fries were hot and fresh and topped with plenty of melted cheese and bacon bits. Like, these are the best loaded wedges I've ever gotten at a B Dubs. We usually get carryout, but I forgot how good the food is when it's hot and freshly prepared.
I was kind of surprised this was so good, and I'd for sure return again to this specific location. Service was excellent and friendly, everything came out fast and was made with care. Thanks, everyone at the downtown location - you all need a bonus!
ML
mena lee
Oct 27, 2025
1.0
I live downtown and for some reason the older guy that waits at the front door at night is constantly trying to deny people entry at 9:30/10:00 pm. If you close at 11 how are you not letting people in an hour and a half prior to closing?
RO
Ray The Observer
Oct 26, 2025
3.0
The food here fell a bit short of my expectations; I've certainly savored better meals in the past. However, my experience was not without its merits—the service was decent, and I have no complaints on that front. I found myself pleasantly swaying to the delightful melodies that filled the air, adding a lovely ambiance to the restaurant.
AW
Aidan Walsh
Oct 20, 2025
3.0
Food was solid but they got my wings wrong and forgot my water! And I don't have time to check because the parking is obnoxious and impossible (Risk getting ticketed for $ lot for 3 min pick-up, otherwise pay $10 USD just to pick up an order)
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Detroit serve?
Buffalo Wild Wings in Detroit serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Detroit?
Buffalo Wild Wings is located at 1218 Randolph Street, Detroit, MI 48226, US.
What are the operating hours of Buffalo Wild Wings in Detroit?
Buffalo Wild Wings is open Monday to Wednesday from 11:00 AM to 11:00 PM, Thursday to Saturday from 11:00 AM to 11:59 PM, and Sunday from 11:00 AM to 11:00 PM.
Can I find Buffalo Wild Wings online?
Yes, you can visit Buffalo Wild Wings' Detroit location online at https://www.buffalowildwings.com/locations/us/mi/detroit/1218-randolph-street/sports-bar-970/.
What kind of establishment is Buffalo Wild Wings in Detroit?
Buffalo Wild Wings is a chicken wings restaurant, sports bar, takeout restaurant, and general restaurant.
How can I contact Buffalo Wild Wings in Detroit by phone?
You can contact Buffalo Wild Wings in Detroit at +1 313-961-9453.
Are there other dining options near Buffalo Wild Wings in Detroit?
Yes, nearby dining options include El Guapo Fresh Mexican Grill, Great Lakes Burger & Pizza Bar, Giordano's pizza restaurant, and Paradise Street Eats & Biryani.
What nearby bars and lounges can I visit around Buffalo Wild Wings in Detroit?
Nearby bars and lounges include Delux Lounge, Old School, The Well, The Baltimore, Old Sheleigh Detroit, and Delux Bar and Lounge.
Is there parking available near Buffalo Wild Wings in Detroit?
Yes, parking is available nearby at locations such as Metropolis and other nearby parking facilities.
Are there any nearby services or shops worth visiting when at Buffalo Wild Wings?
Nearby services and shops include U Natural Hair Dreadlock Services and City Slicker Shoes, a menswear and clothing store.