Buffalo Wild Wings

3.7
2957 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1218 Randolph Street, Detroit, MI
48226, United States

Hours

Reviews

3.7
2,957 reviews
5 stars
1,180
4 stars
699
3 stars
398
2 stars
229
1 star
451

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including inattentive staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or incorrectly prepared food, with some customers expressing disappointment in the overall quality.

Gratuity Concerns

Several customers were frustrated with the automatic gratuity added to their bills, feeling it negatively impacted service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the food when it was prepared correctly.
  • JM
    Junk Man
    Jan 4, 2026
    1.0
    Worst wings I've ever had. Tasted like they've been sitting at the bottom of a deep freezer for 6 months. Tasted like freezer burn or something. My wife went to pick up her order, and stood at the take out counter for 10 minutes and not a single server or anyone asked if she needed help. The person that fills out the take out orders was sitting at a table at the back, doing nothing. He also looked like a customer, so no one would know he was working the counter. Typical BIG KORP restaurant. I bet they are always understaffed, and who does show up is probably way under paid so no one cares. I guess we won't be back. Hard to find a good wings place opened on Sundays. My favorite buff wings are at Tommy's Bar and Grill if anyone is looking. They do a dry rub with the tossed buffalo sauce. Really good.
  • FF
    Frankie F
    Jan 4, 2026
    5.0
    My first time visiting this location and the staff made it such a great experience. TARA is the best! She’s so attentive. I never once ran out of water, our orders were perfect and when my kiddo spilled water she was there at the table to clean it before any of us could even react! 10/10
  • MH
    Marie Haynes
    Jan 1, 2026
    1.0
    If placing an online order and you request all flats you can look to be disappointed they don't do all flats and they don't specify it not even when picking up your order to see if you still want the order or maybe you want something different I didn't notice until I made it home and called then I was told oh we don't do all flats so then update your online menu seems that would be the right thing to do
  • JB
    Jack Byrnes
    Dec 30, 2025
    2.0
    The service was absolutely awful. We don’t know if our server intentionally ignored us, or if she was truly that bad of a server and doesn’t know any better. She did not act like we were customers and didn’t attend to us really at all. Every server in the restaurant from what we could see was the same. All around bad service. Will not be coming back.
  • LL
    LaNeisha
    Dec 27, 2025
    1.0
    Waitress has EarPods in the whole time. Another lady had headphones on. My food was wrong on all levels. People was served before us. Came in at 8:15pm got served after 9:15pm. Not good. Customer service sucks. Manager was not helpful. Talking about, he took a discount off. $20? Are you out your mind. 8 people, Three meals was wrong. SMH Service Was trash. Manager John H. Not so helpful. Do BETTER!!! 🙄👎🏾

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Detroit serve?

Buffalo Wild Wings in Detroit serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Detroit?

Buffalo Wild Wings is located at 1218 Randolph Street, Detroit, MI 48226, US.