Buffalo Wild Wings

Reviews

• TB

  Travis Baker

  Apr 23, 2026
  1.0
  Kelli the server that worked night shift was the worst server I have ever had. This location needs to revisit their hiring process. Kelli did not do anything except drop our food off. She offered a refill and never brought it. She didn’t bring my appetizer after I asked for it twice to be brought before my meal. Once we paid the bill she accused us of dining and dashing. The manager John wouldn’t even offer as small as a 5% concession when I asked. The most aggravating part of my experience was that this store forces you to pay 15% gratuity. Our server didn’t deserve a dime and she was rewarded for poor work. Buffalo Wild Wings Corporate should be ashamed of this location. John not only refused to discount my bill but was very smug about it. I see where his employees get it from. Not a good example for the servers. All in all I went out to have a good night and might as well have been laughed out of this place. Don’t bother replying to my comment with any corporate lingo. Just fix your problem at this location and hire competent staff.
• GS

  Gajendra Prasad Sankaranarayana

  Apr 23, 2026
  1.0
  I ordered food for delivery at 10:10. The food never came . Called them at 10:35. I was told the kitchen closed and order is moved to next day delivery, if needed badly - come and pickup. I am on a business call and cannot go. We order food for hunger and only pay for delivery because we r not able to go, What kind of service r u providing if u r leaving you customer to not eat.Cancelling and refund is good but you did not even attempt to fix ur problem . Thanks for such a bad experience
• BS

  Brandon Slaughter

  Apr 13, 2026
  2.0
  You could expect the bare minimum from BWW in general but this place certainly sunk so much lower! My family and I came in to meet up for a younger family member's birthday. What should've been a celebratory day, turned into a nightmare that began with the server (Bailey) denying us water and an opportunity to order drinks. Two out of 12 people were still finding parking and Bailey told us to wait until those people had arrived, even after it took 20 minutes for them to get there, she was at least decent enough to let the children have water but she did not serve the rest of our party. The first step of service is drinks, so that made no sense but she was firm about not allowing us to even receive water. Secondly, our "server" asked each guest to repeat themselves after every item that was requested. I am hard at hearing(many concerts in my day), but even I heard everyone's order, even at the end of the long table. It felt extremely passive aggressive and my family is very patient and polite. I had half a mind to speak to the manager but after learning who that was I decided not to because he was dressed very unprofessionally and did not think he would care. Eventually it was my time to order, I declined and went to the bar where I was treated very nicely and left a decent tip. My conscious could never have let her have any of my money. There was no sense of hospitality at the table and my family still didn't get all their waters or drinks until the food arrived. The two stars is only because the bartender was gracious and followed the steps of service. Don't go here even of you're getting desperately hungry.
• TW

  Taona walker

  Apr 10, 2026
  2.0
  On 4-9-26 approximately at 8pm I complained it was way too hot in the building and a team member literally said “well that’s how it’s going to be”. I feel me and my family should have had a better response and felt more comfortable. I wouldn’t recommend this location, ST CLAIR SHORES LOCATION IS WAY BETTER 😊
• PC

  Portrait Square By Jerry Cerpa

  Apr 7, 2026
  3.0
  The food was ok and so was the service. We had to wait in line to get in even though once we got in the place was almost empty. The server took forever to come in and when she took our order took forever to get my drink and the food. Overall it felt as if we were bothering them, the service was slow and mediocre. Never check back with us till we ask for the check even though as I started the place was almost empty, but they kept making people wait to get in. It was very weird.

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