Wingstop

2.7
281 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dearborn Ford Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
16351 Ford Rd, Dearborn, MI
48126, United States

Hours

Reviews

2.7
281 reviews
5 stars
86
4 stars
24
3 stars
15
2 stars
22
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor communication and negative attitudes.

Food Quality

Numerous reviews highlighted issues with food quality, including overcooked, undercooked, and poorly seasoned items.

Cleanliness

Several customers expressed concerns about unsanitary conditions in the restaurant, including dirty floors and improper food handling.

Order Accuracy

Multiple reviews mentioned missing items or incorrect orders, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
  • RR
    Richard
    Dec 23, 2025
    5.0
    At 7:50 today I was getting a GrubHub order an employee named Moe Went above and beyond to ensure that my customer got everything they needed along with assist me with the door with my hands were full. Very hospitable person. This type of behavior should be recognized and rewarded.
  • MS
    Marketa Smith
    Dec 21, 2025
    1.0
    Wings and tenders were overcooked and burnt.
  • DS
    David Sophiea
    Dec 15, 2025
    1.0
    Worst Wingstop in Michigan!
  • TH
    Tia Harvey
    Dec 15, 2025
    5.0
    Mattie customer service was amazing ⭐️⭐️⭐️⭐️⭐️
  • RG
    Rondrea Glass
    Nov 1, 2025
    2.0
    It’s a lady who might be running the place Big angry thinned white hair lady I hate to get out a character but she really disappointed me this evening. She has a horrible attitude As a costumer I should be able to use the restroom, why is she angrily banging on the door almost entering as if I did something wrong. If you don’t like your job Find another one and If you don’t like yourself look in that same mirror that very same one in that bathroom that you don’t own & the one you refuse your customers of and have a talk with yourself inside and out please!! On the other hand the employees seemed to be just doing their jobs the best they can working with a miserable soul

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.