Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and items not matching what was ordered.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions noted in both the dining area and restrooms.
Food Quality
Several reviews mentioned that the food was cold, stale, or poorly prepared, leading to dissatisfaction.
Wait Times
Customers consistently experienced long wait times for their orders, often exceeding reasonable expectations.
VD
Varry Doyle
Nov 17, 2025
5.0
Love their chicken sandwich
DD
Devin
Nov 14, 2025
1.0
Men’s bathroom is disgustingly dirty and no soap in the dispenser.
SH
S Huyghe
Nov 7, 2025
5.0
I absolutely enjoyed stopping in thus restaurant yesterday (Nov. 6, 25). The entire place was clean as a whistle and the staff was patient and so pleasant. I have passed by dozens of times, while out picking up my grandson from school, but now I know this is s great spot the two of us can stop in at. I wish I had taken pics, the food was just perfect. It's been years since I have experienced that at any Wendys... so a huge shout out to the manager and staff. I really do appreciate it.
SH
Sparkle Henry
Nov 3, 2025
4.0
Very clean
JC
Joe Czerniawski
Oct 8, 2025
1.0
It may be the worst customer service I've experienced. Between the people who are taking your order who are extremely rude to them lying to you and charging you more and acting like that is store policy until they get called out. The place is a hot mess stay away.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dearborn, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dearborn, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (313) 240-5295.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3560 Greenfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Dearborn, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 3560 Greenfield, Dearborn, MI?
This Wendy's location is open daily from 6:30 AM to midnight, including for drive-through service.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3560 Greenfield has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available at this Wendy's. You can order via their app or at order.wendys.com.
Is breakfast served at the Wendy's on Greenfield in Dearborn?
Yes, this Wendy's location serves breakfast with a variety of sandwiches, combos, coffee, and sides.
How can I contact the Wendy's at 3560 Greenfield with questions or feedback?
You can call (313) 240-5295 for this location, or reach Wendy's Customer Care via their website or phone at 888-624-8140.
Where can I find Wendy's menu prices and nutrition information for this location?
Menu prices and nutrition details are available on order.wendys.com or through the Wendy's mobile app after selecting the Dearborn Greenfield location.
Are there other food options nearby the Wendy's at 3560 Greenfield?
Yes, nearby you can find Tim Hortons for coffee and snacks, Biggby Coffee Dearborn Rotunda/Greenfield for cafe options, and Senate Coney Island Restaurant for American-style dining.
How can nearby places like Flagstar Bank or Express Employment Professionals be convenient when visiting Wendy's at Greenfield?
If you need banking services at Flagstar Bank or employment assistance from Express Employment Professionals, they're close to Wendy’s, making it easy to combine errands with your meal stop.
What recreational or community services are near Wendy's on Greenfield in Dearborn?
Nearby places include Springwells Park Apartments for residents, Dearborn Federation of Teachers as a community organization, and Children's Paradise Learning Center for preschool education.
What payment methods are accepted at the Wendy's restaurant on Greenfield?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.