Wendy's

3.0
1104 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3560 Greenfield, Dearborn, MI
48120, United States

Hours

Reviews

3.0
1,104 reviews
5 stars
295
4 stars
206
3 stars
177
2 stars
99
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported issues with food freshness and incorrect orders, with some describing the food as cold or stale.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.

Operational Issues

Many customers experienced problems with the drive-thru and order accuracy, leading to frustration and dissatisfaction.
  • MJ
    Mark j
    Dec 31, 2025
    1.0
    Alright I had enough of this place there's always a problem with the chili most of the time it's never hot always warm and the times that it is hot the chilling is burnt not only can you taste it you can smell it. They never fill your fries all the way up the lady is rude to customers and employees when they ask for more sauce she snatched the sauce right out the guy hand and threw it back in the container thing behind the counter. Why hasn't corporate got involved this is their business. And we give them our cash in return we get mad service.. there be small pieces of white stuff in the chilli fries be I. Pieces like it's the end of the bag every single time I went here there's always a problem I'm definitely reporting to corporate
  • SN
    Sujay Narayan
    Dec 17, 2025
    5.0
    great service and great food.
  • SM
    Star Melt
    Dec 2, 2025
    1.0
    You can SMELL the burnt oil they use for fries in the dine in area, and the fries are so old including the burgers. I've had a burger and fries and i can just tell its been out for 3 hours then warmed up when i ordered it. Disgusting. Literally made my stomach so upset.
  • JV
    jake vitale
    Nov 25, 2025
    1.0
    Ordered my food and when I pulled up to the window there was 3 employees smoking weed right infront of my car next to the railing and walked right back in to grab my card. I know for a fact it was weed by the smell and doing it in the clock.
  • SA
    Sahar Algahmie
    Nov 19, 2025
    1.0
    Very, very bad restaurant and bad service from the lady in the window so rude this is The last place that I will go there.

Frequently Asked Questions About Wendy's

Is 3560 Greenfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 3560 Greenfield, Dearborn, MI?

This Wendy's location is open daily from 6:30 AM to midnight, including for drive-through service.