Wendy's

3.0
1097 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3560 Greenfield, Dearborn, MI
48120, United States

Hours

Reviews

3.0
1,097 reviews
5 stars
294
4 stars
206
3 stars
175
2 stars
99
1 star
323

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and items not matching what was ordered.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions noted in both the dining area and restrooms.

Food Quality

Several reviews mentioned that the food was cold, stale, or poorly prepared, leading to dissatisfaction.

Wait Times

Customers consistently experienced long wait times for their orders, often exceeding reasonable expectations.
  • VD
    Varry Doyle
    Nov 17, 2025
    5.0
    Love their chicken sandwich
  • DD
    Devin
    Nov 14, 2025
    1.0
    Men’s bathroom is disgustingly dirty and no soap in the dispenser.
  • SH
    S Huyghe
    Nov 7, 2025
    5.0
    I absolutely enjoyed stopping in thus restaurant yesterday (Nov. 6, 25). The entire place was clean as a whistle and the staff was patient and so pleasant. I have passed by dozens of times, while out picking up my grandson from school, but now I know this is s great spot the two of us can stop in at. I wish I had taken pics, the food was just perfect. It's been years since I have experienced that at any Wendys... so a huge shout out to the manager and staff. I really do appreciate it.
  • SH
    Sparkle Henry
    Nov 3, 2025
    4.0
    Very clean
  • JC
    Joe Czerniawski
    Oct 8, 2025
    1.0
    It may be the worst customer service I've experienced. Between the people who are taking your order who are extremely rude to them lying to you and charging you more and acting like that is store policy until they get called out. The place is a hot mess stay away.

Frequently Asked Questions About Wendy's

Is 3560 Greenfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.