Papa Johns Pizza

3.6
401 reviews
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Business Details

12841 MICHIGAN AVE, Dearborn, MI
48126, United States
(313) 846-7272
https://locations.papajohns.com/united-states/mi/48126/dearborn/12841-michigan-ave
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Dearborn, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dearborn pizza for any occasion. Call us for pizza delivery in Dearborn or stop by 12841 MICHIGAN AVE for carryout to order the best pizza in Dearborn, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12841 MICHIGAN AVE, Dearborn, MI
48126, United States

Hours

Reviews

3.6
401 reviews
5 stars
171
4 stars
81
3 stars
48
2 stars
20
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with complaints about staff attitudes and management's lack of accountability.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor handling of complaints regarding these issues.

Food Quality

While some customers enjoyed the pizza, others criticized it for being cold, poorly made, or lacking toppings, leading to a mixed perception of food quality.

Delivery Problems

Several customers experienced issues with delivery, including late arrivals, wrong orders, and unresponsive customer service.
  • BC
    Billy Collins
    Jan 5, 2026
    1.0
    They had copper wire in my cheese bread, hopefully I didn’t eat any before I found that piece
  • AS
    anthony sanderson
    Jan 3, 2026
    1.0
    Between the young lady and the young man who claimed to be manager when I asked to speak to management (very doubtful) about poor service when ever I go to this location, and this certain group is there. Since when does asking for corporate number and higher management trigger anger and get you tresspassed, this is new to me. Very rude across many Papa Johns locations, not just this 1. Something has to be wrong with culture working there. Pizza always cold and then dealing with employees that will tell you to wait on order while food is sitting on rack while at counter on their phone.
  • SP
    Sergio Perez
    Jan 1, 2026
    1.0
    What an awful place to eat! Don't order food from this place, it's not worth it. It's too expensive for the food, it's not worth it.
  • JA
    Josué Artiga
    Dec 13, 2025
    1.0
    Una basura de servicio dice que hacen deliverys y cuando uno llama contestan de malas y cortan porque dicen "no entender español"
  • BB
    Bluemoe29
    Dec 8, 2025
    1.0
    I had to wait 8 minutes at the counter listening to the employees talking around a corner where they couldn’t see the counter. I am not a loud or aggressive person so I wasn’t going to yell so they heard me so I just waited there for 8 minutes listening waiting for my finished food to be handed to me. Guess I’ll try another location in the future.
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Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for delivery at Papa Johns Pizza in Dearborn?

Delivery is available Monday to Wednesday from 10:30 AM to 10:00 PM, and Thursday through Sunday from 10:30 AM to 4:00 AM.

Can I order carryout from Papa Johns Pizza in Dearborn?

Yes, Papa Johns Pizza offers carryout services with the same hours as delivery: 10:30 AM to 10:00 PM Monday through Wednesday and 10:30 AM to 4:00 AM Thursday through Sunday.