Papa Johns Pizza

3.6
392 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Dearborn, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dearborn pizza for any occasion. Call us for pizza delivery in Dearborn or stop by 12841 MICHIGAN AVE for carryout to order the best pizza in Dearborn, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12841 MICHIGAN AVE, Dearborn, MI
48126, United States

Hours

Reviews

3.6
392 reviews
5 stars
168
4 stars
81
3 stars
48
2 stars
20
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including poor management responses to complaints.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and lack of accountability from management.

Food Quality

Feedback on food quality was mixed; while some enjoyed the pizza, others described it as low quality or not meeting expectations.

Delivery Problems

Several customers experienced issues with delivery, including late arrivals and missing items.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting quick service and good pizza.
  • HF
    Hill Family
    Oct 3, 2025
    5.0
    I asked for lite sauce and they made it perfectly. Thank you!!!! The family enjoyed very much
  • GD
    Garry Dooley
    Sep 20, 2025
    2.0
    Crazy expensive for what your getting
  • JH
    Justine Hulbert
    Sep 5, 2025
    1.0
    This place is run terribly. I called to order pizza at 9:15 and I was 5 minutes down the road. The manager took my order and then the pizza never showed up! My pregnant sister was craving the bread sticks with the garlic butter sauce and never ever showed. We called the next morning and the manager picks up and was incredibly rude and said “well I wasn’t the manager on duty so I don’t know what happened” no apology and then she snapped and yelled at me and said “I said I wasn’t on duty if you want a refund call back at 3”. Then I called back and 3 and the next manager said “oh I had to cancel your order someone didn’t call you?” And we said no and she said “oh well yea it was too close to closing time.” No sorry. Nothing. Why did we have to call to get a refund when you knew you weren’t going to deliver our food? Why no apology? Take your money elsewhere. When management is lazy and rude imagine what the employees and food must be like.
  • AB
    Amber Brown
    Sep 1, 2025
    4.0
    My favorite pizza
  • QK
    queen kafosha
    Aug 22, 2025
    1.0
    We ordered at 9 and they called us and canceled it unbelievable. Never coming back

Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for delivery at Papa Johns Pizza in Dearborn?

Delivery is available Monday to Wednesday from 10:30 AM to 10:00 PM, and Thursday through Sunday from 10:30 AM to 4:00 AM.

Can I order carryout from Papa Johns Pizza in Dearborn?

Yes, Papa Johns Pizza offers carryout services with the same hours as delivery: 10:30 AM to 10:00 PM Monday through Wednesday and 10:30 AM to 4:00 AM Thursday through Sunday.