Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
Several customers expressed dissatisfaction with management, citing poor handling of staff and customer complaints, as well as a lack of accountability.
Customer Experience
Many reviews highlighted a negative overall customer experience, with complaints about being ignored, receiving poor service, and feeling disrespected.
AL
Austin “Twin” Lajiness
5 days ago
5.0
It's Good McDonald's.... the Hispanic Lady that's is a manager .... is GREAT at HER job and es mucha bonita .. me gusta de tattoos mammas
MF
Melissa Francis
Jan 1, 2026
1.0
Ordered 2 cheeseburger meal and a mchicken from the app for delivery, the fries are cold, no one answers the phone and the last time I told corporate about cold fries they said its doordashes problem even though their employees control the food that is served doordash didnt package my food McDonald's employees did and today my fries and burgers where all cold and the burgers looked old
CC
Cookie
Dec 26, 2025
1.0
I stayed in the drive through for 45 minutes and still didn’t get any service and i already paid through the app, and didn’t get a refund.
RJ
Ronald Jordan
Dec 15, 2025
2.0
If you like slow service and listening to ignorant employees using profanity loud enough for the lobby to hear, this is the place for you.
Remember not to comment on how long it takes because the employees will give you the full attitude treatment with your side of fries.
Why is it so hard to find a restaurant that wants a positive review?
Why must the public endure the wrath of people unhappy to have employment?
Makes me wonder about the interview process, "Do you have a funky attitude and a huge chip on your shoulder? Then you're exactly who we're looking for! Please go encourage the customers never to return!"
RH
Rio Home
Dec 13, 2025
1.0
Who ever yall got at the drive through in the morning she talk rude I don’t play that
What are the operating hours for McDonald's at 25341 Michigan Ave At Gulley?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the drive-through at this McDonald's open all day?
Yes, the drive-through is open 24/7 every day of the week.
Can I order McDonald's delivery and what times are available?
Delivery is available 24/7 at this location, offering same-day and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and mobile ordering services?
Yes, curbside pickup and mobile ordering are available, along with mobile offers and McDelivery.
How can I earn rewards or get special offers at this McDonald's?
Join MyMcDonald's Rewards program online to earn points for free food and access mobile offers.
Where can I find McDonald's full menu online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit around this McDonald's at 25341 Michigan Ave?
Nearby dining options include Westpoint Bar-B-Que, Hot Chicks Food Truck, The Silver Criket pub, and Burger King.
Are there any nearby gas stations near McDonald's to fuel up your vehicle?
Yes, you can find Circle K, Shell, and BP gas stations close by for convenience.
What other services or amenities are near McDonald's that customers might find useful?
Nearby are automotive services like Gerber Collision & Glass, Dearborn Hand Wash & Detail, banking options such as TCF Bank and Huntington Bank, and art galleries like Glass Academy and Batch Gallery.