Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,933 reviews
5 stars
539
4 stars
287
3 stars
331
2 stars
179
1 star
597
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a consistently poor service experience.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
Frequent complaints about unprofessional management and lack of staff accountability were noted, contributing to a negative atmosphere.
Customer Experience
Several customers expressed frustration with the overall dining experience, citing disrespectful interactions and a lack of attention to customer needs.
Positive Feedback
Despite the negative trends, some customers praised specific employees and noted positive experiences with food quality and service.
- URUnknown RioNov 4, 20255.0Although not a good location there morning staff were alot faster than I thought they'd be. They seemed to be working in there. The food is good other than the usual McDonald's Stuff lol, it at least taste good. ;)
- JJJR JUNIOROct 31, 20251.0Waited 16 minutes in line in the drive-through then they tell me they only accept card one of the worst McDonald’s I’ve ever been to very garbage service
- SBSarah BrownOct 27, 20251.0Today, 10/27/25 I was in the drive thru @ 4:13pm and I was told they were no longer taking orders. Unless, I was using their application and was told to get out of line by the rude girl speaking through the speaker. I dont think the idiot understood nobody in the drive thru line was using the app. I left and went across the street to BK and was in and out and spoken to with respect.
- SHSally HardingOct 21, 20255.0Daughter had a dr appointments today and missed lunch at school so decided to stop at this mcdonalds. Have never been to this one before but the employees were so nice. Complimenting my pants and loving on my daughter. Loved the atmosphere, next time I'm around the area definitely stopping by again.
- DSDominique SparksOct 19, 20252.0This morning at 6:50am I went to McDonald's on Dearborn on gulley for me and my clients some good hot breakfast, I ordered 5 sausage biscuits, 1 steak egg and cheese bagel sub biscuit with round egg and extra breakfast sauce, 2 large coffees 4 cream and sugar.... Why they made the steak bagel right but left the steak off... The most expensive thing, why would you leave the steak off, and one sausage biscuit don't got no sausage on it at all just biscuit.... Like I get wait times and fast food, but what about customer service and food quality. I can't go back I'm at work. I can't eat. It's no steak on the gd biscuit and I can't complain because despite calling 20 times no one answered, and it's 7:30 now. If faster times means incomplete assembly then I'm sad cuz I love this place but things like this ruin it cuz this was a waste of time, I'm missing the main part of two of my meals and that's not good service.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 25341 Michigan Ave At Gulley?
This McDonald's location is open 24 hours a day, 7 days a week.
Is the drive-through at this McDonald's open all day?
Yes, the drive-through is open 24/7 every day of the week.
Can I order McDonald's delivery and what times are available?
Delivery is available 24/7 at this location, offering same-day and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and mobile ordering services?
Yes, curbside pickup and mobile ordering are available, along with mobile offers and McDelivery.
How can I earn rewards or get special offers at this McDonald's?
Join MyMcDonald's Rewards program online to earn points for free food and access mobile offers.
Where can I find McDonald's full menu online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants can I visit around this McDonald's at 25341 Michigan Ave?
Nearby dining options include Westpoint Bar-B-Que, Hot Chicks Food Truck, The Silver Criket pub, and Burger King.
Are there any nearby gas stations near McDonald's to fuel up your vehicle?
Yes, you can find Circle K, Shell, and BP gas stations close by for convenience.
What other services or amenities are near McDonald's that customers might find useful?
Nearby are automotive services like Gerber Collision & Glass, Dearborn Hand Wash & Detail, banking options such as TCF Bank and Huntington Bank, and art galleries like Glass Academy and Batch Gallery.