McDonald's

3.0
1950 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25341 Michigan Ave At Gulley, Dearborn, MI
48124, United States

Hours

Reviews

3.0
1,950 reviews
5 stars
545
4 stars
290
3 stars
334
2 stars
180
1 star
601

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Issues

Several customers expressed dissatisfaction with management, citing poor handling of staff and customer complaints, as well as a lack of accountability.

Customer Experience

Many reviews highlighted a negative overall customer experience, with complaints about being ignored, receiving poor service, and feeling disrespected.
  • AL
    Austin “Twin” Lajiness
    5 days ago
    5.0
    It's Good McDonald's.... the Hispanic Lady that's is a manager .... is GREAT at HER job and es mucha bonita .. me gusta de tattoos mammas
  • MF
    Melissa Francis
    Jan 1, 2026
    1.0
    Ordered 2 cheeseburger meal and a mchicken from the app for delivery, the fries are cold, no one answers the phone and the last time I told corporate about cold fries they said its doordashes problem even though their employees control the food that is served doordash didnt package my food McDonald's employees did and today my fries and burgers where all cold and the burgers looked old
  • CC
    Cookie
    Dec 26, 2025
    1.0
    I stayed in the drive through for 45 minutes and still didn’t get any service and i already paid through the app, and didn’t get a refund.
  • RJ
    Ronald Jordan
    Dec 15, 2025
    2.0
    If you like slow service and listening to ignorant employees using profanity loud enough for the lobby to hear, this is the place for you. Remember not to comment on how long it takes because the employees will give you the full attitude treatment with your side of fries. Why is it so hard to find a restaurant that wants a positive review? Why must the public endure the wrath of people unhappy to have employment? Makes me wonder about the interview process, "Do you have a funky attitude and a huge chip on your shoulder? Then you're exactly who we're looking for! Please go encourage the customers never to return!"
  • RH
    Rio Home
    Dec 13, 2025
    1.0
    Who ever yall got at the drive through in the morning she talk rude I don’t play that

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 25341 Michigan Ave At Gulley?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-through at this McDonald's open all day?

Yes, the drive-through is open 24/7 every day of the week.