McDonald's

3.2
1739 reviews
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Business Details

13158 Ford Rd, Dearborn, MI
48126, United States
(313) 581-5680
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13158 Ford Rd, Dearborn, MI
48126, United States

Hours

Reviews

3.2
1,739 reviews
5 stars
570
4 stars
289
3 stars
247
2 stars
142
1 star
491

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, with some stating they waited over an hour for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Numerous customers described staff as rude, dismissive, and unprofessional, contributing to a negative dining experience.

Food Quality

While some customers enjoyed specific items, many complained about cold food, poor preparation, and even finding foreign objects in their meals.

Operational Issues

Customers noted that the location often failed to adhere to advertised hours, with many reporting that the drive-thru was closed or not taking orders during posted hours.
  • KR
    Keirh Reasonover
    6 days ago
    4.0
    Quick service, manager also offered a free soft drink, which I accepted
  • JR
    Jose Rodriguez
    Nov 17, 2025
    1.0
    The drive thru lady let 4 cars go ahead of then I can asking for help the lady my finally asks if I’ll be using my mobile app I say yes she then cuts off and goes back to the other lane and then takes their order this is the worst location I’ve ever been to staff is horrible ended up going to Burger King where the staff is so much more hospitable
  • WF
    wagdi farea
    Nov 10, 2025
    1.0
    The person at the window was extremely rude during the night shift.
  • SA
    Sal Ali
    Oct 31, 2025
    1.0
    This place sucks, waited 45 minutes for order. Manager said I am by myself it will take a while which was fine until I had to wait that long. No longer fast food or cheap. Local burger spots are faster.
  • TF
    Twist of Fate
    Oct 16, 2025
    1.0
    I wanted to order a double cheeseburger and tell me they only had no panties for one cheeseburger not a double can I ask for it to be playing and they told me that they already had onions on it horrible service you know they should be ready for last minute orders even if they're switching the menus over as far as I remember McDonald's changes to breakfast at 4:00 a.m. for lately they're all doing it at 3:00 a.m. and the boards are not updating..... So just a fry and coke it is.......
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13158 Ford Rd, Dearborn, MI?

McDonald's at 13158 Ford Rd, Dearborn, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery services are available 24/7, and you can order online via their delivery URL or mobile app.